H022744 - UNABLE TO INSTALL SVGA SUPPORT UNDER WINDOWS NT 3.51 SYMPTOM: After installing SVGA support, the user receives a "Driver successfully installed," message. After restarting the system, the user receives a message indicating the default (VGA) video device driver has been installed. PROBLEM ISOLATION AIDS: The following micro channel systems with Cirrus logic video are affected: Server 320 (8640-Mxx) Server 500 (8641) Server 520 (8641-MXX) Server 720 (8642) FIX: A temporary fix is available from the PC Company Bulletin Board system named NT351FIX.DSK. This is a is a "hidden" file on the BBS and can not be seen or downloaded without assistance. The file may be obtained by calling the PC HelpCenter, 1-800-772-2227 and requesting assistance in downloading it. A permanent fix will be available from Microsoft and/or Cirrus Logic in a fix pak or new release of WindowsNT. In addition to the IBM Bulletin Board above, customers and dealers in Canada may download the files from any of the following regional IBM Canada bulletin board numbers: Vancouver: (604) 664-6464 Montreal: (514) 938-3022 Markham/Toronto: (905) 316-4255 ------------------------ IMPORTANT ----------------------- | | | THE UPDATES ARE CUSTOMER INSTALLABLE. CUSTOMERS SHOULD | | BE ADVISED TO CONTACT THE PC COMPANY HELPCENTER AT | | 800-772-2227 IF ASSISTANCE IS REQUIRED IN GETTING OR | | INSTALLING THE APPROPRIATE UPDATE. | | IN CANADA THE HELPPC NUMBER IS 1-800-565-3344 | --------------------------------------------------------------- WindowsNT is a trademark of Microsoft Inc.