H01778 - INCORRECT COLOR IN QAPLUS GRID TEST W/COSESSION VIEWER              
                                                                                
                                                                                
                                                                                
 SYMPTOM:                                                                       
 IBM PC 300 Series 6577 and 6587 running QAPlus/WIN-WIN via                     
 CoSession may display an incorrect color during the Grid Lines                 
 test at the CoSession for Windows V7.0 Viewer end (Helpdesk).                  
 The CoSession for Windows Host end (customer) is running in a                  
 Windows 3.1 environment.                                                       
                                                                                
 PROBLEM ISOLATION AIDS:                                                        
 The Grid Lines test in QAPlus/WIN-WIN will display red lines                   
 instead of black on the Viewer end.  The Host end (customer)                   
 will correctly display black lines.                                            
                                                                                
 The system does not exhibit this failure if the Host                           
 operating system is Windows95.                                                 
                                                                                
 FIX:                                                                           
 Do not replace hardware.  There is no video hardware failure.                  
 Use QAPlus/PRO to diagnose a suspected video hardware problem.                 
                                                                                
 QAPlus/WIN-WIN, included in the systems preloaded software, is                 
 being updated to eliminate this failure.  An updated version                   
 of the application is being made available from the IBM PC                     
 Company BBS at 919-517-0001 or via the Internet at the following               
 URL:                                                                           
             http://www.pc.ibm.com/files.html                                   
                                                                                
 QAPLUS/WIN-WIN & QAPlus/PRO are trademarks of Diagsoft, Inc.                   
 Windows & Windows95 are trademarks of the Microsoft Corporation.