Record number: H003383 Device: D/T9595 Model: M Hit count: UHC00001 Success count: USC0000 Publication code: PC50 Tip key: Date created: O96/05/16 Date last altered: A96/05/17 Owning B.U.: USA H003383 - INTERMITTENT MEDIA ERRORS ON R/W OPTICAL DRIVES SYMPTOM: Intermittent media errors on R/W optical drives. Advanced diagnostics generate error 0217xxxx. PROBLEM ISOLATION AIDS: None FIX: 1. Clean the optics. Refer to record H127072. 2. Verify that the media cartridge capacity matches drive capacity: ---------------------------------------------------------------- | FRU | Option | Description | | Number | Number(s) | | |--------------------------------------------------------------| |92F0167 | 6450162,6451295 | 127MB R/W Optical Drive | |66G7510 | 62G0489,62G2908,3432705 | 127MB R/W Optical Drive | |--------------------------------------------------------------| |05H2005 | 05H2784 | 230MB R/W Optical Drive | |05H3449 | 05H2794,3432715 | 230MB R/W Optical Drive | ---------------------------------------------------------------- If a 230MB cartridge is used in a 127MB drive, intermittent errors will occur. When replacing a failing R/W Optical Drive, be sure to order the correct size drive as the drives are similar in appearance. For jumper/switch settings, refer to record H093531. May 17, 1996