SAFETY SAFETY SAFETY SAFETY TDR OWNER: IBM H003182 - 9546/9547 KINGSTON MEMORY SAFETY CHECK. TEXT: Kingston Technology Corporation has recalled its 16MB DIMM memory, Kingston part number KTM-TP760/16, which is sold by Kingston for use in IBM ThinkPad 760 C, CD, L & LD models. The Kingston DIMM referenced has a potential safety problem, that may result in an electrical short, overheating, smoke and possibly fire. The following is a partial quote from Kingston's Press Release. =============================================================== Kingston Institutes a Voluntary Precautionary Total Recall, Stops Production of KTM-TP760/16 Memory Module to Maintain Customer Safety Fountain Valley, CA -- (May 10, 1996), Kingston Technology Corporation, today announced that it has discovered a potential problem with its KTM-TP760/16 memory module for IBM ThinkPad 760L, 760LD, 760C, 760CD notebook computers. Under specific conditions, an electrical short circuit could develop creating the potential for overheating, smoke and possibly fire. Of the more than 27,000 KTM-TP760/16 Kingston memory modules which have shipped since its introduction in November of 1995 only one instance of the short circuit has been reported. However, to eliminate the possibility of risk to its customers, Kingston has instituted a voluntary and precautionary recall of all its KTM-TP760/16 memory modules. No other Kingston products are affected. Customers should call Kingston's toll-free number (1-888-435-4937) for more information about affected memory products and the company's product recall program. Kingston customers outside of the United States and Canada should contact their Kingston Technology memory DIMM point of sale for further information. IBM product questions can be directed to IBM's customer PC Help Center (1-800-772-2227). Customers with IBM product questions in Canada should call the Canadian Help Center at 1-800-565-3344. Customers in other areas should contact their system's point of sale. =============================================================== IBM and TSS servicers should do the following: Customers' ThinkPad 760 C, CD, L or LD models, containing 24MB or more memory, should be checked for this DIMM during any service action. All Kingston KTM-TP760/16 DIMMS must be removed from the system, and returned to the customer. Customers must be advised to not reinstall this DIMM and to contact Kingston Technology Corporation at 1-888-435-4937 for information on DIMM replacement. To accomplish both of these actions do the following: Place the Kingston KTM-TP760/16 memory in an anti-static bag. The bag and the RETAIN tip, or the portion of the tip bordered by equal signs (===), should then be placed in the shipping carton sling. Place the system unit in the sling over the memory and announcement. IBM does not have any IBM FRU stock of this DIMM.