H001481 - SERVER 320/520 SERVERGUIDE INSTALLATION FAILS OR HANGS               
                                                                                
                                                                                
 SYMPTOM:                                                                       
 PCI/MicroChannel versions of the IBM PC Server 320 and 520,                    
 with a PCI or MicroChannel RAID Adapter, fail to install                       
 NetWare, Windows NT, or SCO from ServerGuide Version 2.5.                      
                                                                                
 - The NetWare 3.12 and 4.1 installations display the following                 
   even after inserting the NetWare CD:                                         
   "INSERT THE NETWARE CD INTO THE CD-ROM                                       
    DRIVE AND WAIT FOR                                                          
    BAD COMMAND OR FILENAME                                                     
    PRESS ANY KEY TO CONTINUE..."                                               
                                                                                
 --OR--                                                                         
                                                                                
 - The SCO V3.0 installation displays the following:                            
   "F33                                                                         
    WARNING: no root disk controller                                            
    H6                                                                          
    PANIC: srmountfun-error 19 mounting                                         
    rootdev(1/40) Trying to dump 8095 pages                                     
    to DUMPDEV RAM (31/8) at block 32                                           
    4 pages dumped                                                              
    NOTICE: FLUSHING DAC 960P 0 CACHE ...DONE                                   
    SAFE to POWER OFF                                                           
        or                                                                      
    Press ANY KEY to REBOOT"                                                    
                                                                                
 --OR--                                                                         
                                                                                
 - The Windows NT Server 3.51 installation displays the                         
   following:                                                                   
   "STOP: C00012F The specified image file did not have the                     
    Correct Format It did not have an Initial MZ.                               
    Restart and set the Recovery options in the system control                  
    panel or the  crash debug system start option.  If this                     
    message reappears, contact your system administrator or                     
    Technical Support Group."                                                   
                                                                                
 PROBLEM ISOLATION AIDS: NONE                                                   
                                                                                
 FIX:                                                                           
 A permanent fix is being developed and will be included in the                 
 next release of ServerGuide.                                                   
                                                                                
 As a workaround, use the following procedure:                                  
 (Works for NetWare, SCO, and Windows NT)                                       
 1. Power off the server and open or remove the system cover.                   
 2. Move Jumper J26 to the "ADAPTER" position (jumper pins 2-3).                
    Refer to the system board schematic located on the server.                  
 3. Close up the server, insert the ServerGuide license                         
    diskette into drive A:, insert the ServerGuide V2.5 Main                    
    CD into the CD-ROM, power on the server, and complete the                   
    installation.                                                               
 4. When the installation is complete, shutdown the operating                   
    system, power off the server, and move Jumper J26 back to                   
    the "PLANAR" position (jumper pins 1-2).                                    
                                                                                
 --OR--                                                                         
                                                                                
 For NetWare installations only, do the following:                              
 1. After the NetWare installation fails, insert the ServerGuide                
    license diskette into drive A:, insert the ServerGuide                      
    Main CD into the CD-ROM, reboot the server, select the                      
    appropriate NetWare versions and proceed to the Configuring                 
    NetWare screen.                                                             
    Note that the default disk controller is: SCSI-2 PCI                        
 2. Change this selection to the controller connected to both                   
    the RAID drives and the CD-ROM (ie. SCSI-2 Fast/Wide PCI-Bus                
    RAID adapter).                                                              
 3. Continue the installation normally.                                         
                                                                                
 NetWare, SCO Unix, and Windows NT default to installing to                     
 the SCSI controller integrated on the planar when Jumper J26                   
 is set to the "PLANAR" setting.  By disabling the integrated                   
 SCSI controller, ServerGuide installs using the controller                     
 that has the hard drives and CD-ROM attached to it.                            
                                                                                
 NetWare is a trademark of Novell Inc.                                          
 SCO is a trademark of The Santa Cruz Operation Inc.                            
 Windows NT is a trademark of Microsoft Corp.