WordPerfect 6.0 for Windows Problems The following information was taken from a WordPerfect InfoShare document #1075 dated 7/94. PROBLEM One of the following error messages appears: + The *.BIF file could not be created or found. + Cannot initialize. Most probable cause is insufficient memory. + Unable to load menus. + WPWIN 60 caused a GPF in SHWIN20.DLL at 0007:07D8 (this address does not change.) CONCEPT These error messages can be corrected by renaming the .BIF file. The WPCSET.BIF file can be found in the C:\WINDOWS directory. These errors with the .BIF file are scheduled to be corrected in the interim release of WordPerfect 6.0 for Windows, WPWin 6.0a. If you are experiencing these problems, WordPerfect will send you WPWin 6.0a. Please call the WordPerfect orders Department at 1-800-321-4566 to place an order for WPWin 6.0a. SOLUTION To rename the .BIF file, 1. Rename the WPCSET.BIF file as WPCSET.OLD or WPCEST.60A if you just installed WPWin 6.0a. The next time you start WPWin 6.0, a new WPCSET.BIF file will be created in the C:\WINDOWS directory. 2. Start WPWin 6.0. 3. Choose Preferences from the File menu. 4. Double-click the File icon. Listed below are the default paths for each section (assuming that WPWin was installed to the C: drive). Documents C:\WPWIN60\WPDOCS (unless you have another directory in which you store your documents) Templates C:\WPWIN60\TEMPLATE Macros C:\WPWIN60\MACROS Graphics C:\WPWIN60\GRAPHICS Printers/Labels C:\WPC20 Label File C:\WPC20\WP_WP_US.LAB Hyphenation C:\WPC20 5. If all the directory paths are correct, click OK, then click Close in the Preferences dialog box. Once you have changed the *.BIF file, you no longer have a default printer listed. You need to select a printer. 6. From the blank document screen, choose Select Printer from the File menu. Highlight the desired printer, then click Initial; Font and select a font. When your printer selection is complete, click Select. If you have WPWin 6.0a, you will also need to run the Quick Correct macro to setup that feature in WordPerfect. 7. Choose Macros from the Tools menu, then choose Play. Type QCSETUP, then click Play. When the macro is finished, you will be prompted to restart WordPerfect in order for the changes to take effect. 8. Make a backup copy of the new WPCSET.BIF file; place this copy in another directory or save it on a diskette in case you have problems with the new .BIF file. If you have any questions about this procedure, please post a note in the appropriate topic or forum area. Be sure to include your DOS version and your model number (i.e., 2155-G82).