******************************************************************** * IBM SAS Hard Disk Drive Update Program * * sea_fw_hdd_B51C_DOS_i386.txt Version B51C * ******************************************************************** 1.0 Overview 2.0 Installation and Setup Instructions 3.0 Configuration Information 4.0 Unattended Mode 5.0 Web Sites and Support Phone Number 6.0 Trademarks and Notices 7.0 Disclaimer 8.0 Change History (C) Copyright International Business Machines Corporation 1999, 2005. All rights reserved. US Government Users Restricted Rights - Use, duplication, or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Note: Before using this information and the product it supports, read the general information in "Notices and trademarks" in this document. 1.0 Overview _____________ 1.1 Overview of this code The IBM SAS Hard Disk Drive Update Program Version B51C contains hard disk drive firmware updates. IBM xSeries Servers and IBM Intellistations with specific SAS hard disk drive options installed may be affected. The specific drive options are listed below: The Following IBM SAS Hard Disk Drive options may contain drives that will be updated: SAS SFF Options 26K5654, 26K5655 The Product ID's and the latest firmware contained in this release: Product ID Code Release ST936701 B51C ST973401 B51C 1.2 Limitations The update program will find the options listed above and only updates the drive firmware as needed. The update supports Hard Disk Drive options installed in IBM xSeries Servers. This version will also detect and notify you of possible non-warranted drives installed in your system. 1.3 Level of Recommendation * See corresponding Change History document for additional information. - A full tape backup should be completed and verified prior to running this, or any other system upgrade. - RAID configuration should be saved to a diskette, see the Hardware Maintenance Manual or Problem Determination and Service Guide for more detail. This update is considered Critical and is mandatory for all SAS hard disk drives with the Product IDs listed above. 1.4 Dependencies * See corresponding Change History document for additional information. Before running the IBM Hard Disk Drive Update, first update the drive controller's BIOS/Firmware to their latest levels. Imbedded Adaptec SAS Controller must be at a fw level greater than 1549, the IBM ServeRaid 8i adapter must be at 8.20 or greater ___________________________ 2.0 Installation and Setup ___________________________ 2.1 Updating the Hard Disk Drive Firmware The IBM Hard Disk Drive Update Program will detect if your server has installed drives that require a firmware update. The first screen will indicate which drives if any need to be updated. All others will be marked OK To confirm that the updates have been applied, restart the program and all drives should be marked with a status of OK. 2.1.1 If new logical drives have been created in a RAID5 array with the IBM ServeRaid family of adapters, you may need to wait until the background initialization/synchronization of the array has completed before attempting to update the drives with the IBM Hard Disk Drive Update Program. The same case may be true if an array is in the process of rebuilding. 2.1.2 Insert the IBM Hard Disk Drive Update Program - Diskette into the floppy drive; then, turn on the system. If the system is already turned on, press Ctrl+Alt+Del. 2.1.3 Follow the instructions that appear on the screen. 2.1.4 If the status is reported as REPLACE, please contact IBM Service to have the drive replaced. If the status is reported as BAD, please power cycle the systems/drives and reboot the IBM Hard Disk Drive Update Program to see if drive in question has been updated. If it hasn't then please call IBM Service and have it replaced. If it has been updated, continue updating all remaining drives. 2.2 Other Instructions / Troubleshooting 2.2.1 After the update completes, you may reboot the system once again with IBM Hard Disk Drive Update Program diskette to verify that the hard disk drive firmware has been updated. 2.2.2 If you exit the IBM Hard Disk Drive Program abnormally, ie. powered off or rebooted while the updates were in progress, ServeRaid data scrubbing may have been inadvertently disabled. To re-enable data scrubbing, reboot to the IBM Hard Disk Drive Update diskette and exit normally. 2.2.3 If the status is reported as NON-WARRANTED then the IBM Hard Disk Drive Update program has detected a possible non-warranted hard disk drive at that location. This drive has not been recognized as a qualified and warranted part. Firmware updates will not be applied to this drive. Contact the source where the drive was obtained from for assistance. ______________________________ 3.0 Configuration Information ______________________________ 3.1 There is no configuration required with the IBM Hard Disk Drive Update Program. ____________________ 4.0 Unattended Mode ____________________ 4.1 The IBM Hard Disk Drive Update Program is self booting and requires minimum user input and does not support full unattended mode at this time. _______________________________________ 5.0 WEB Sites and Support Phone Number _______________________________________ You can download new and updated files for IBM xSeries products from http://www.ibm.com/support/ For a list of supported operating systems on legacy (non-shipping) controllers, see http://www.ibm.com/servers/eserver/serverproven/compat/us/. You can receive hardware service through IBM Services or through your IBM reseller, if your reseller is authorized by IBM to provide warranty service. See http://www.ibm.com/planetwide/ for support telephone numbers, or in the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378). In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m. __________________________ 6.0 Trademarks and Notices __________________________ The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both: IBM xSeries ServeRAID Adaptec and HostRAID are trademarks of Adaptec, Inc. ________________ 7.0 Disclaimer ________________ 7.1 THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. ___________________ 8.0 Change History ___________________ 8.1 IBM SAS Hard Disk Drive Update Program FW Version B51C Critical Release Please refer to RETAIN tip H186019. ST9xxxxx B51C has the latest network roll of firmware fixes to address unexpected system hangs and some performance improvements.