ServeRAID Manager Version 3.50 README File ____________________________________________________________________ This README file contains the latest information about the ServeRAID Manager. The ServeRAID Manager provides an easy-to-use interface for online configuration, administration, and monitoring of the RAID subsystem. You can do the following: o Configure and monitor your enterprise of ServeRAID subsystems from a central console. o Receive immediate notification of any problems. o Remotely view the source of the problem and see detailed corrective action for each problem reported. o Learn a single, unified interface for your administration and monitoring needs. o Use the same interface for the out-of-box configuration and the on-line configuration and monitoring functions. CONTENTS ________ 1.0 Installation Instructions 1.1 Microsoft Windows 1.2 SCO UnixWare 2.0 Revision History 3.0 ServeRAID Manager LOG Files 4.0 Known Issues 4.1 General 4.2 SCO UnixWare 5.0 Frequently Asked Questions 6.0 Trademarks and Notices 1.0 Installation Instructions ______________________________ Minimum System Requirements: Intel Compatible 200 MHz Processor 64 MB RAM 20 MB Hard Disk Drive Space 1.1 Microsoft Windows: ----------------------- To install the ServeRAID Manager program for Microsoft Windows, do the following: If using the IBM ServeRAID Configuration and Management CD: 1. Insert the IBM ServeRAID Configuration and Management CD into the CD-ROM drive. 2. The installation program starts. Follow the instructions on the screen to install the program. If downloading the ServeRAID Manager program from the World Wide Web: 1. Download the 00N9019.exe file into a temporary directory, such as C:\TEMP. 2. From the Start Menu, select Run. 3. Type: C:\TEMP\00N9019 where C:\TEMP is the directory used for the download in step 1. 4. Press Enter. 5. The installation program starts. Follow the instructions on the screen to install the program. 1.2 SCO UnixWare: ------------------ Notes: o To install or remove the ServeRAID Manager package, the user MUST have 'root' privileges. To install the ServeRAID Manager program for SCO UnixWare, do the following: If using the IBM ServeRAID Configuration and Management CD: 1. Insert the IBM ServeRAID Configuration and Management CD into the CD-ROM drive. 2. Type: mount -r -F cdfs /dev/cdrom/cdromdevicefile /mnt where cdromdevicefile is the specific device file for the CD-ROM block device. You can look in the /dev/cdrom directory to determine what this is on your system. An example of what you might see in the directory is: c0b0t6l0. 3. Press Enter; then, type: pkgadd -d /mnt/raidman.uw/RaidMan.ds where mnt is the mount point of the device file created in step 2. 4. Press Enter. 5. When the installation is complete, type: umount /mnt 6. Press Enter. Now, you can remove the CD-ROM from the system. If downloading the ServeRAID Manager program from the World Wide Web: 1. Download the RaidMan.ds file into a temporary directory, such as /tmp. 2. Type: pkgadd -d /tmp/RaidMan.ds where /tmp is the directory used for the download. 3. Press Enter. To remove the ServeRAID Manager program from the UnixWare system, invoke the following command: pkgrm RaidMan 2.0 Revision History _____________________ Version 3.50 - First Release of the ServeRAID Manager. 3.0 ServeRAID Manager LOG Files ________________________________ There are four log files generated from the ServeRAID Manager. o RAIDEVT.LOG - This contains the information reported in the ServeRAID Manager's event viewer. o RAIDNOT.LOG - This contains the information reported in the Notification Manager's event viewer. o RAIDSEC.LOG - This contains the information reported in the Security Manager's event viewer. o RAIDMANERR.LOG - This contains Java messages generated by the ServeRAID Manager. All of the log files are created in the directory that the ServeRAID Manager starts in. If the ServeRAID Manager was installed using the default directory, these files reside in: o C:\Program Files\Netfinity\RaidMan if using Microsoft Windows o /opt/Netfinity/RaidMan if using SCO UnixWare Any information written to these files is appended to the existing files such that a history of events is kept. However, if any one file reaches a maximum size of 200,000 bytes, the file is copied to a new file with .OLD as the extension and the original (that is, the LOG file) is deleted and re-started. If a .OLD file already exists, the existing .OLD file is destroyed. 4.0 Known Issues _________________ 4.1 General ------------ o The ServeRAID Manager hangs when ServeRAID Manager is starting. There is an infrequent, intermittent timing window that might cause the ServeRAID Manager to hang when the ServeRAID Manager is starting. If you experience this problem, simply stop the Java process that is running the ServeRAID Manager and start the program again. To stop the Java process on a Microsoft Windows platform, use the Task Manager, by pressing the keys. Select the Applications notetab, select the ServeRAID Manager task, and then click the End Task button. To stop the ServeRAID Manager on a SCO UnixWare platform, find the process ID using the "ps -ef" command, then issue the "kill" command, specifying the process ID. Unfortunately, this problem does not lie within the ServeRAID Manager program logic, so we are unable to address this issue at this time. 4.2 SCO UnixWare ----------------- o The Back button in the online help does not always work. There is an intermittent problem when using the Back button in the online help. In certain cases, you will need to press the Back button two times to return to the previous page. o SCO UnixWare 7.01 shows the time in the event viewer as PST. o Images (such as .gif) may not display when using the DISPLAY environment variable to display the application on a remote X platform. 5.0 Frequently Asked Questions _______________________________ Q. Why didn't any controllers show up in the Main Tree? A. There are multiple reasons for why this could happen: o The ServeRAID device driver is not loaded. Refer to the User's Guide for proper installation instructions. o The user does not have 'root' privileges. Log in to the system as root or 'su' to root before you start the ServeRAID Manager program. Q. Why can't I connect to a remote system? A. There are multiple reasons for why this could happen: o Security is enabled by default on the remote system. There are no default username/passwords. The administrator of the remote system needs to create a username and password in the Security Manager or disable security. o The ServeRAID Manager is not running on the remote system. Start the ServeRAID Manager on the remote system. o The ServeRAID Manager is not running on the specified port on the remote system. Verify the port number you are trying to connect. o The hostname cannot be resolved for your subnet. Type in the fully qualified TCP/IP hostname or address if host is in a different domain. Try to ping the remote system to verify proper TCP/IP connection. Q. Why did the ServeRAID Manager start in local-only mode? A. There are multiple reasons for why this could happen: o The -l parameter was used on the command line or the local-only checkbox in the User Preferences dialog is checked. o Networking support is not available at this time. Possible causes for this include incorrectly configured network adapters and incorrectly configured TCP/IP protocol information. o The port number is in use. Another instance of the ServeRAID Manager or another application is using the same port number. 6.0 Trademarks and Notices __________________________ The following terms are trademarks of the IBM Corporation in the United States or other countries or both: IBM ServeRAID Microsoft, Windows, and Windows NT are trademarks or registered trademarks of Microsoft Corporation. Intel is a trademark or registered trademark of Intel Corporation. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS.