This template is to be used and documented in the CMVC or Retain case during the initial problem determination stage. 

You may also use the Tape Drive Help Guide that explains how to get information from this template.
	
1. CMVC Number:	
2. Company Name:
3. Customer email address:
3. Brief Description of Problem:
4. Tape drive type:
5. Tape drive firmware level:
6. SCSI Controller Card type used for tape drive:
7. Operating System type:
8. Tape Backup software name Version/Build level:
9. Media Brand being used?