IBM Enhanced Diagnostics program Version 2.0.1499, Build ID: V0YT17A (C) Copyright International Buisness Machines Corporation 1999, 2006. All rights reserved. US Government Users Restricted Rights - Use, duplication, or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Note: Before using this information and the product it supports, read the general information in "Notices and trademarks" in this document. 1.0 Overview The IBM Enhanced Diagnostics program is a self-starting, DOS diagnostic utility you can use to detect failing hardware components. 1.1 Limitations * See corresponding Change History document for additional information 1.2 Level recommendation and prerequisites for the update * See corresponding Change History document for additional information 1.3 Dependencies * See corresponding Change History document for additional information 2.0 Starting the IBM Enhanced Diagnostics program To start the IBM Enhanced Diagnostics program from an IBM Enhanced Diagnostics diskette, do the following: 1. Shut down and turn off the computer. 2. Wait 10 seconds. 3. Insert the IBM Enhanced Diagnostics diskette into diskette drive A. 4. Turn on the computer. To start the IBM Enhanced Diagnostics program from a CD, do the following: 1. Make sure that the CD-ROM drive is in the startup sequence for your computer. 2. With the computer turned on, insert the IBM Enhanced Diagnostics CD (or the Device Driver and IBM Enhanced Diagnostics CD) into the CD-ROM drive. 3. Shut down and turn off the computer. 4. Wait 10 seconds. 5. Turn on the computer. 2.1 Navigating in the IBM Enhanced Diagnostics program You can use either the mouse or the keyboard to navigate the IBM Enhanced Diagnostics program. To select an item with the mouse, click the item. To use the keyboard: - Use the cursor-movement keys to highlight an item. - Press the Enter key to select a highlighted item. - Press the Esc key to return to the previous screen or menu. - Press the F1 key to display online help. 2.2 Running Diagnostic tests To run the diagnostic tests, you select items from a list of test categories. The first two items in the list are Run Normal Test and Run Quick Test. Run Normal Test runs a predefined set of tests from the list of categories; Run Quick Test runs a subset of those tests and takes less time to run. To run diagnostic tests, do the following: 1. From the toolbar, select Diagnostics. A list of all the test categories appears. 2. Select and run diagnostic tests in any of the following ways: - Select Run Normal Test or Run Quick Test to run a predefined set of tests. - Select any category from the list. In the list of tests that appears, selected tests are indicated by chevrons (>>). To select or deselect a test, click beside the test, or highlight the test and press the Spacebar. Press Ctrl+Enter to run all the selected tests in the category, or exit from that category and display another category to make additional selections. When you have finished making your selections, press F5 to run all selected tests in all categories. - Select any category from the list. In the list of tests that appears, select one test. This runs only that test. To stop a test at any time, press Esc. As each test runs, the test results (N/A, PASSED, FAILED, ABORTED) are displayed on the screen, beside each test name. Test results are also entered into a test log file. 2.3 Viewing the test logs To view a list of test results and details of failures, do the following: 1. From any test-category screen, press F3 to display the summary test log or, from the main menu, select View Log under Utilities. 2. Press TAB from within the summary test log to display the detailed test log. 3. Press F3 from with the log to save it or, from the main menu, select Save Log under Utilities. When you save a test log to a diskette, note that the drive-letter designation of your diskette drive is changed to B while the CD is running. 3.0 Configuration Information NA 4.0 Steps for Unattended Mode NA 5.0 WEB information and support phone numbers You can download new and updated files from http://www.ibm.com/support For a list of supported operating systems on legacy (non-shipping) controllers, see http://www.ibm.com/servers/eserver/serverproven/compat/us You can receive hardware service through IBM Services or through your IBM reseller, if your reseller is authorized by IBM to provide warranty service. See http://www.ibm.com/planetwide/ for support telephone numbers, or in the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378). In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.. 6.0 Notices and Trademarks The following terms are trademarks of the International Business Machines Corportation in the United States, or other countries, or both: Active PCI OS/2 WARP IBM Predictive Failure Analysis Netfinity ServeRAID Netfinity Manager ServerGuide OS/2 UNIX is a registered trademark of The Open Group in the United States and other countries. Microsoft Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both. Linux is a trademark of Linus Torvalds in the United States, other countries, or both. Java and all Java-based trademarks and logos are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Adaptec and HostRAID are trademarks of Adaptec, Inc.. Other company, product, and service names may be trademarks or service marks of others. 7.0 Disclaimer THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS.