This README file contains the latest information about installing the IBM TotalStorage™ DS4000 Storage Manager version 9.14 for HP-UX. Note: The HP- UX host attachment to the IBM 1722-all models (DS4300), the IBM 1724-all models (DS4100), the 1742-models 90U/90X (DS4500) and the 1815-all models (DS4800) requires the additional purchase of an IBM DS4300/DS4100/DS4500/DS4800 HP-UX Host Kit Option. The IBM DS4000 HP-UX Host Kit options contain the required IBM licensing to attach a HP-UX Host System to the DS4100, DS4300, DS4500 or DS4800 storage servers. Please contact your IBM service representative or IBM resellers for purchasing information. Refer to the IBM TotalStorage™ Support Web Site or CD for the IBM DS4000 Storage Manager version 9 Installation and Support Guides for AIX, HP-UX, Solaris and Linux on POWER. This guide along with the DS4000 Storage Manager program Online Help provide the installation and support information. Last Update: 5/24/2005 Note: The 05/24/2005 update to the readme is to correct typos and add web package unpacking instruction in section 3.0. Products Supported ---------------------------------------------------------------- | New Model | Old Model | Machine Type | Model | |------------|-----------|--------------|------------------------| | DS4800 | N/A | 1815 | 82A, 84A, 82H, 84H | |------------|-----------|--------------|------------------------| | DS4500 | FAStT 900 | 1742 | 90X, 90U | |------------|-----------|--------------|------------------------| | DS4400 | FAStT 700 | 1742 | 1RX, 1RU | |------------|-----------|--------------|------------------------| | DS4300 | FAStT 600 | 1722 | 6LX, 6LU, 6LJ, 60X | | | | | 60U, 60J, 60K, 60L | |------------|-----------|--------------|------------------------| | DS4100 | FAStT 100 | 1724 | 100, 1SC | |----------- |-----------|--------------|------------------------| | N/A | FAStT 500 | 3552 | 1RX, 1RU | |------------|-----------|--------------|------------------------| | N/A | FAStT 200 | 3542 | 1RX, 1RU, 2RX and 2RU | ------------ --------------------------------------------------- Note: - The DS4000 storage subsystem controller firmware version 05.40.xx.xx and earlier along with its associated NVSRAM files should not be loaded into DS4000 storage subsystems connected to DS4000 EXP100 drive expansion enclosures. - For the DS4300 with Standard(base) or Turbo options, the DS4400 and the DS4500 storage subsystems connected to the DS4000 EXP100 drive expansion enclosures, the controller firmware version 06.1x.xx.xx and its associated NVSRAM file must be used. In addition, the DS4100 storage server with standard/base option is now supporting the controller firmware version 06.12.xx.xx. - For the DS4100 storage subsystems with Single Controller option, the controller firmware version 05.42.xx.xx and its associated NVSRAM file must be used. Do not attempt to download the controller firmware version 06.1x.xx.xx into these DS4100 storage subsystem with single controller option models. - For the DS4300 storage subsystems with Single Controller option, the controller firmware version 05.34.xx.xx and its associated NVSRAM file must be used. Do not attempt to download the controller firmware version 06.1x.xx.xx into these DS4300 storage subsystem with single controller option models. CONTENTS -------- 1.0 Overview 2.0 Change History 3.0 Installation and Setup Instructions 4.0 Configuration Information 5.0 Unattended Mode 6.0 Web Sites and Support Phone Number 7.0 Trademarks and Notices 8.0 Disclaimer ======================================================================= 1.0 Overview -------------- 1.1 Overview -------------- This is the latest release of the IBM DS4000 Storage Manager for HP- UX™. It is required for managing the DS4800 storage subsystems with controller firmware version 06.14.xx.xx. It is also required for managing the following DS4000 storage subsystems - the DS4100 with standard (base) option, the DS4300 with standard (base) or Turbo options, the DS4400 and the DS4500 - with controller firmware version 06.12.xx.xx installed. The HP-UX CD-ROM directory contains the files necessary for installing the IBM DS4000 Storage Manager Software in the HP-UX Operating System (OS) environment. The DS4000 storage subsystem controller Firmware and NVSRAM files are located in the FIRMWARE and NVSRAM CD-ROM directories. The IBM DS4000 TotalStorage Storage Manager version 9 Installation and Support Guide for AIX, HP-UX, Solaris and Linux on POWER is also available on IBM's Support web site as a downloadable Portable Document format (PDF) file. In addition, the Docs directory in the DS4000 Storage Manager Version 9.14 Support for HP-UX CD-ROM also contains others DS4000 publications that provide helpful information. The latest versions of these files are available on IBM TotalStorage™ DS4000 Support web site as PDF files. IMPORTANT: This release of IBM DS4000 Storage Manager host software supports all DS4000 storage subsystems with general released firmware versions from 05.00.xx.xx up to 06.14.xx.xx. Refer to the IBM DS4000 Support Web Site for latest DS4000 controller firmware and NVSRAM files for IBM machine types 1722, 1724, 1742, 1815, 3542 and 3552. The following table shows the first four digits of the latest controller firmware versions that are currently available for various models of the DS4000 storage subsystems. --------------------------------------------------- | | Controller firmware version | |------------------|--------------------------------| | DS4000 | | | storage subsystem| | | Model | | |------------------|--------------------------------| | DS4800 (1815) | 06.14.xx.xx | |------------------|--------------------------------| | DS4500 (1742) | 06.12.xx.xx | |------------------|--------------------------------| | DS4400 (1742) | 06.12.xx.xx | |------------------|--------------------------------| | DS4300 Turbo | 06.12.xx.xx | | Option (1722) | | |------------------|--------------------------------| | DS4300 | 06.12.xx.xx | | Standard Option | | | (1722) | | |------------------|--------------------------------| | DS4300 Single | 05.34.xx.xx | | Controller Opt. | (for DS4300 SCU | | (1722) | only) | |------------------|--------------------------------| | DS4100 (1724) | 06.12.xx.xx | | | | |------------------|--------------------------------| | DS4100 Single | 05.42.xx.xx | | Controller Opt. | (for DS4100 SCU | | (1724) | only) | |------------------|--------------------------------| | FAStT500 (3552) | 05.30.xx.xx | |------------------|--------------------------------| | FAStT200 (3542) | 05.30.xx.xx | --------------------------------------------------- Note: New features that are introduced with the controller firmware version 06.14.xx.xx or later will not be available for any DS4000 storage subsystem controllers without the controller firmware version 06.14.xx.xx installed. Similarly, new features that are introduced with the controller firmware version 06.12.xx.xx or later will not be available for any DS4000 storage subsystem controllers without the controller firmware version 06.12.xx.xx installed. ======================================================================= 1.2 Limitations ---------------- IMPORTANT: The listed limitations are cumulative. However, they are listed by the DS4000 storage subsystem controller firmware and Storage Manager host software releases to indicate which controller firmware and Storage Manager host software release that they were first seen and documented. New limitations with Storage Manager version 9.14.xx.05 and DS4000 controller firmware version 06.14.xx.xx release 1. HP-UX implements Volume Set Addressing, and a Virtual Bus to provide support for additional LUNs. HP-UX Volume Set Addressing creates Pseudo LUNs, which are also referred to as "Ghost LUNs, in the kernel. These Pseudo LUNs are created as zero byte LUNs in the kernel. The Pseudo LUNs are used by the kernel as place-holders to support additional LUNs. Targets 2 through 16 will have a zero byte LUN for disk0. SMdevices will mask the zero byte LUNs from the user. 2. You must install SMruntime and SMutils to properly set primary and alternate PV-links. The use of ioscan to determine primary and alternate PV-links is not supported. New limitations with Storage Manager version 9.12.xx.08 and DS4000 controller firmware version 06.12.03.xx release 1. Do not cut and paste the information in the DS4000 Storage Manager online help into the DS4000 Storage Manager script command window or into the text file that will be used as input for the SMcli script engine. Extra space may be inserted in the required parameter names which will cause error(s) during the script command execution. (267873) 2. In the configuration that have both SATA-technology drives (EXP100) and Fibre-Channel technology drives (EXP700/EXP710/DS4100) behind the same DS4000 storage subsystem, do not download drives firmware to both SATA-technology drives and Fibre-Channel(FC) technology drives at the same time. Download the drive firmware to drives of a single drive technology (either SATA or FC) at a time. 3. Currently, IBM does not support Gold key Premium Feature as a chargeable upgrade. The Gold key Premium Feature is enable or disable depending on the DS4000 storage subsystem models. 4. The Asynchronous Remote Mirroring utility, asyncRVMUtil, is not supported. This utility is used to automatically synchronize the logical drives in the Remote Mirroring pairs. Please contact IBM representatives or resellers for the support of this utility in the future. Limitations with Storage Manager version 9.10.xx.05 and DS4000 controller firmware version 06.10.11.xx release 1. Do not update the DS4000 storage subsystem controller firmware to version 06.1x.xx.xx from versions 05.4x.xx.xx or earlier if the EXP700 ESM firmware of the attached EXP700 was not at 9326 or higher. If the EXP700 ESM firmware is earlier than the 9326 versions, the EXP700 enclosure and the installed drives may not be displayed in the DS4000 subsystem management window after the controller firmware is upgraded to 06.1x.xx.xx version. The workaround is to update the EXP700 ESM firmware to the version 9326 or higher first before upgrading the controller firmware to version 06.1x.xx.xx. (260160 - pr 82841) 2. When connecting the EXP100 drive expansion enclosures, one must set the single digit (X1) of the enclosure ID to unique values. This is to prevent the possibility that one of the drives in the EXP100 enclosures be assigned the same ALPA as the DS4000 controller blade under certain DS4000 storage subsystem reboot scenarios. (261188) Limitations with Storage Manager version 9.10.xx.02 and DS4000 controller firmware version 06.10.06.xx release 1. The DS4000 Copy Service RVM is not supported at this time for the DS4100 and the DS4300 storage subsystem with Standard or Single Controller options. 2. In the Storage Manager version 9 client Subsystem Management window, the preferred owner of a defined logical drive can not be changed if the logical drive is not managed by the preferred owner/controller. The Storage Manager client will grey-out (not allowing one to select) the controller that is currrently managing the logical drive in the selection list of the new preferred owner/controller. One is allowed to only select the controller that is not managing the logical to be the new preferred owner. There is no work-around. 3. Concurrent firmware download (downloading firmware/NVSRAM to the DS4000 storage subsystem controllers with IOs to the host servers) is not supported when upgrading the controller firmware from a 05.xx.xx.xx version to a 06.1x.xx.xx version. ALL IOs must be stopped during the version 06.1x.xx.xx controller firmware upgrade from a 05.xx.xx.xx. Note: For HP-UX hosts, concurrent firmware download is supported only when upgrading controller firmware between a 05.40.xx.xx version to another 5.40.xx.xx version, from a 05.42.xx.xx version to another 5.42.xx.xx version or from an 06.1x.xx.xx version to another 06.1x.xx.xx version. 4. Do not pull or insert drives during the drive firmware download. In addition, ALL IOs must also be stopped during the drive firmware download. Otherwise, drives may be shown as missing, unavailable or failed. 5. Controller diagnostics will not run in a DS4000 storage subsystem with single controller. 6. When instructed to remove and reinsert or to replace a hard drive, wait at least 70 seconds before inserting either the removed existing drive or the new drive into the drive slot. Then, wait up to 3 minutes for the drive to be spun up, recognized by the DS4000 storage subsystem and displayed in the Subsystem Management window before repeating the process for another hard drive. There is no work-around. Similarly, wait at least 70 seconds before reinserting either the removed existing ESM module or the new ESM module into the empty ESM slot in the EXP drive expansion enclosure. Then, wait up to 3 minutes for the ESM CRU to be recognized by the DS4000 storage subsystem and displayed in the Subsystem Management window before repeating the process for another ESM. There is no work-around. 7. HP System Administration Manager (SAM) does not work consistently with DS4000 storage subsystem. It is not recommended to use SAM with DS4000 storage subsystems. Limitations with Storage Manager version 8.4x.xx.xx (and earlier) and DS4000 controller firmware version 05.4x.xx.xx (and earlier) releases 1. Host groups can not be created at the default group level. Host groups MUST be created at the storage system level. If the storage partitioning premium feature is not enable, the default host group must be set to the correct host type. 2. Use of Flashcopy in the HP-UX environment has some limitations in a multihost environment. Flashcopy LUN must be assigned to the same host. If the Flashcopy LUN is assigned to a different host partition from the primary LUN ,the I/O operation will slow down significantly during a failover/failback situation. 3. This following behavior applies for the direct Fibre Channel connection setup between the DS4300 storage subsystem host ports and the server HBA ports only. If all DS4300 host ports are occupied, the DS4300 event log may show "host-side data rate negotiation failed" error when the server is booted up, this is normal error that were generated during the host rate negotiation routine inside 4. When managing the DS4000 storage subsystems with firmware version 05.3x.xx.xx, the Help window of the Subsystem Management window may not be displayed correctly the topics that are listed as result of executing a full text search. 5. When migrating array(s) from a dual controller DS4000 storage subsystem to a single controller DS4000 storage subsystem, you must first set the preferred owner of the to-be-migrated array(s) to be controller A before inserting it into the drive slots of a single controller DS4000 storage subsystem. Otherwise, the array(s) will not be added to the single controller DS4000 storage subsystem correctly which might cause problems. 6. When managing a single controller DS4000 storage subsystem model, do not use the menu option - Configuration->Automatic... - in the Subsystem Management window to create LUNs. You might not be able to access or manage LUNs that are created this way. 7. You must suspend all I/O while ESM firmware downloads if you select multiple enclosures for downloading ESM firmware. If you select only one enclosure for download at a time, you can download ESM firmware with I/Os. However, IBM recommends that you suspend all I/O activity to perform firmware upgrades. 8. If the EXP100 ESM firmware version is 953x or earlier, no IOs are allowed during the duration that the EXP100 ESMs are being updated with new firmware, including clustering reservation checking IOs. 9. After you replace a controller with a new controller in the single controller models of DS4000 storage subsystems, the premium features become unauthorized and are out of compliance. Any premium features not supported by the firmware of the new controller are unavailable. The work-around is to upgrade the firmware in the new controller to the same level as the removed controller and re-enable the premium features using the key files that you were provided when the premium feature was originally enabled. 10. When you migrating drive Customer Replaceable Units (CRUs) from multiple DS4000 storage subsystems into a single destination DS4000 storage subsystems, all of the drive CRUs from the same DS4000 storage server should be moved as a ‘set’ into the new destination DS4000 storage subsystem. Before moving the next ‘set’ of drive CRUs, ensure that all of the drive CRUs for a single ‘set’ have been moved to the destination DS4000 storage subsystem. If drive CRUs are not moved as a ‘set’ to the destination DS4000 storage subsystems, the newly relocated array may not appear in the Subsystem Management window. 11. Enclosure IDs may be listed incorrectly in the Subsystem Management window, even if the Enclosure ID switch settings appear to be correct. This is because of the physical design and movement of the Enclosure ID switch, it is possible to leave the switch in a “dead zone” between ID numbers, which will return an incorrect Enclosure ID (this value is 0 in most cases) to the storage management software. When setting the Enclosure ID, ensure that the switch has actuated completely and has settled where the value is clearly visible in the viewing window. 12. To download controller firmware, you must select the drive where the firmware is located. If the drive you select does not respond, the File Selection dialog box will revert to the A: drive and display an error message that drive A: is not ready if there are no media in drive A:. 13. The DS4000 storage subsystem when configured with the DS4000 EXP100 SATA Drive Expansion Unit is currently reporting a higher frequency of informational events such as Destination Driver Events (DDEs) and FibreChannel link up/down events ... in the DS4000 Controller event log compared to the DS4000 storage subsystem configured with Fibre Channel drives. Slower response times of SATA disk drives compared to Fibre Channel disk drives cause higher I/O retries from the DS4000 storage subsystem controllers, resulting in a greater number of informational events logged. In addition, the number of information events reported in the DS4000 storage subsystem event log will also grow in proportion to the increase in I/Os to the Logical Drives. In all cases, the DS4000 storage subsystem controller will always successfully service the timeout I/O on the subsequent retries. 14. When saving the DS4000 storage subsystem event log entries, it may take up to several minutes to save all entries in the event log depending on the DS4000 management workstation resources. However, the DS4000 Storage Manager client GUI will show the completion of the event log saving almost instantly. The work around is to check the file size of the file that the event log entries are saved periodically; if the file size does not change, the event log saving is completed. 15. Do not perform other storage management tasks, such as creating or deleting logical drives, reconstructing arrays, and so on, while downloading the DS4000 storage subsystem controller firmware and DS4000 EXP ESM firmware. It is recommended that you close all storage management sessions (other than the session that you use to upgrade the firmware) to the DS4000 storage subsystem that you plan to update. 16. Inter-operability with tape devices is supported on separate HBA and switch zones. 17. Interoperability with Shark and SDD Software is supported on separate HBA and switch zones. 18. HP System Administration Manager (SAM) does not work with DS4000 storage subsystem. SAM is not supported with DS4000 storage server at this time. ======================================================================= 1.3 Enhancements ----------------- The DS4000 Storage Manager version 9.14 host software for HP-UX operating systems provides support for the new member of the DS4000 storage subsystem family - the DS4800 (M/T 1815 models 82A/H, 84A/H). It also provides Enhanced Remote Mirroring support for the DS4100 storage subsystems with standard/base option and the FC/SATA intermix support for the DS4100 storage subsystems with standard/base option. Note: The minimum version of controller firmware for the DS4800 is 06.14.xx.xx. Please refer to the New Features section of the IBM DS4000 Storage Manager version 9 Installation and Support Guide for AIX, HP-UX, Solaris and Linux on POWER for additional information about the IBM DS4000 Storage Manager version 9 enhancements. ======================================================================= 1.4 Prerequisites ------------------ IBM DS4000 Storage Manager version 9.14 for HP-UX was tested heterogeneously on the following HP servers: An HP 9000/800 series server with the following minimum requirements: 1. 440 MHz PA-RISC faster. 2. 1 GB Memory or more 3. 0.7MB available on /opt. Root (or root-equivalent) privileges for SMutil and SMagent installation. 4. 120MB available disk space on /opt. Root (or root-equivalent) privileges for SMClient installation. 5. For installation in a Java Runtime Environment, at least 120 MB available disk space on /opt and at least 140 MB available on /tmp. Ensure your host is running one of the following operating systems. The storage management software installation program will not verify patches. Some patches might be superseded by other patches. Refer to the Operating System documentation or contact your operating system supplier for more information. 3. HP-UX Version 11.0 (64-bit) with the following patches: ATTENTION: It's critical that the exact patches listed below are loaded. Loading the most recent patches released by HP is strongly discouraged. PHKL_23939, version 1.0 : Fibre Channel Mass Storage Driver Patch PHKL-29834, version 1.0 : SCSI IO Cumulative Patch PHKL_24027, version 1.0 : VxFS 3.1 cumulative patch PHKL_27364, version 1.0 : Probe,sysproc,IDDS,PM,VM,PA-8700, asyncio 4. HP-UX Version 11.i (64 bit) with the following patches: ATTENTION: It's critical that the exact patches listed below are loaded. Loading the most recent patches released by HP is strongly discouraged. PHKL_29365, version 1.0 : SCSI IO Subsystem Cumulative Patch FibrChanl-00,B.11.11.09 : PCI/HSC FibreChannel; Supported HW= A5158A A6795A PHKL_26743, version 1.0 : LVM Cumulative PHCO_27408, version 1.0 : LVM commands cumulative patch 5. For high availability clusters of HP 9000/Series 800 computers, install the HP MC/ServiceGuard 11.14 software package. 6. The DS4000 Storage Manager version 9.14 host software installer wizard requires the installation of a graphics adapter in the HP-UX server for it to run. For HP-UX servers without the graphics adapter, individual host software installation packages are provided in the DS4000 Storage Manager Version 9.14 Support for HP-UX OSes CD under the directory named "/HP-UX/Individual packages". These individual host software installation packages can also be downloaded at the IBM TotalStorage™ Disk Storage Systems Technical Support web site: http://www.ibm.com/servers/storage/support/disk/ ======================================================================= 1.5 Dependencies ----------------- ATTENTION: 1. DS4000 STORAGE SUBSYSTEM CONTROLLER FIRMWARE VERSION 06.1X.XX.XX REQUIRES THAT THE FIRMWARE VERSION OF AN ATTACHED EXP700 ENVIRONMENTAL SERVICE MODULE (ESM) BE AT VERSION 9326 OR HIGHER. IF THE EXP700 ESM FIRMWARE IS EARLIER THAN THE 9326 VERSIONS, THE EXP700 ENCLOSURE AND THE INSTALLED DRIVES MAY NOT BE DISPLAYED IN THE DS4000 SUBSYSTEM MANAGEMENT WINDOW AFTER THE CONTROLLER FIRMWARE IS UPGRADED. 2. DS4000 STORAGE SUBSYSTEM CONTROLLER FIRMWARE VERSION 06.1X.XX.XX REQUIRES THAT THE FIRMWARE VERSION OF AN ATTACHED EXP100 ENVIRONMENTAL SERVICE MODULE (ESM) BE AT VERSION 955X OR HIGHER. IT IS NOT POSSIBLE TO UPGRADE EXP100 ESM FIRMWARE VERSIONS THROUGH 953X TO VERSION 955X. TO DETERMINE THE FIRMWARE LEVEL OF AN EXP100 ESM, IDENTIFY THE PRODUCT LABEL LOCATED AT THE REAR OF THE EXP100 ENCLOSURE. ONLY LABELS ON WHICH THE FIELD REPLACEABLE UNIT (FRU) PART NUMBER READS 25R0156 POSITIVELY INDICATE THAT AN ESM MODULE IS RUNNING FIRMWARE VERSION 955X OR HIGHER. IF THERE IS NO LABEL OR THE PART NUMBER ON THE LABEL DOES NOT READ 25R0156, THE ESM MAY STILL HAVE THE FIRMWARE VERSION 955X OR HIGHER IF IT HAD BEEN PREVIOUSLY UPGRADED. IF NECESSARY, CONTACT YOUR IBM REPRESENTATIVE, SUPPORT, OR RESELLER FOR ASSISTANCE. 3. CURRENTLY, THE ONLY DS4000 STORAGE SUBSYSTEMS THAT ARE SUPPORTED BY THE 06.12.XX.XX CONTROLLER FIRMWARE VERSION ARE THE DS4100 WITH STANDARD (BASE) OPTION, THE DS4300 WITH STANDARD (BASE) OR TURBO OPTIONS, THE DS4400 AND THE DS4500. DO NOT DOWNLOAD THIS CONTROLLER FIRMWARE ON ANY OTHER DS4000 STORAGE SUBSYSTEM. THERE IS NOT ANY CHECKING FOR THIS RESTRICTION INSIDE THE STORAGE MANAGER CLIENT PROGRAM. 4. The only DS4000 storage subsystems that are supported by the 06.14.xx.xx controller firmware version are the DS4800. Currently, there are not any controller firmware packages version 06.14.xx.xx for other DS4000 storage subsystems besides the DS4800. Do not download this controller firmware on any other DS4000 storage subsystems. 5. Always check the README files (especially the Dependencies section) that are packaged together with the firmware files for any required minimum firmware level requirements and the firmware download sequence for the DS4000 drive expansion enclosure ESM, the DS4000 storage subsystem controller and the hard drive firmware. 6. If the managed DS4000 storage subsystem had the FC/SATA intermix premium feature enable, do not upgrade the controller firmware from version 06.10.xx.xx to version 06.12.xx.xx until a FC/SATA intermix premium feature key file is generated and available. Once the controller firmware is upgraded to version 06.12.xx.xx, the FC/SATA intermix premium feature will be shown as out-of-compliance and the FC/SATA intermix premium feature key file is required to re-enable the feature. When the FC/SATA intermix premium feature is in out-of- compliance state, LUNs management functions like creations, deletions and modifications will not be operational. Please refer to the FC/SATA intermix premium feature activation card that was shipped with the FC/SATA intermix premium feature kit for instructions to generate the required premium key file. 7. The DS4800 storage subsystems do not support the attachment of the DS4000 EXP700 drive expansion enclosures. The EXP700 enclosure must be upgraded into DS4000 EXP710 enclosure using the DS4000 EXP700 Models 1RU/1RX Switched-ESM Option Upgrade Kit before it can be attached to the DS4800 storage subsystems. IBM DS4000 Storage Manager host software version 09.1x.xx.xx provides full management support for IBM machine types 3552 and 3542 storage controllers that have at least firmware version 04.01.xx.xx, IBM Machine type 1742-900 and 1742 storage controllers that have at least firmware version 05.00.04.xx, IBM Machine type 1722 storage controllers that have at least firmware version 05.3x.xx.xx or IBM Machine type 1815 storage controllers that have at least firmware version 06.14.xx.xx. The only IBM DS4000 Storage Manager version 09.1x.xx.xx supported management function on controllers with firmware version 04.xx.xx.xx to 04.00.02.xx is controller firmware and NVSRAM download. ======================================================================= 2.0 Change History ----------------------------- - May 17, 2005 - version 09.14.xx.05 - Support the DS4800 storage subsystem with controller firmware version 06.14.xx.xx - Support the Enhanced Remote Mirroring feature option on the DS4100 storage subsystem with standard/base option and controller firmware version 06.12.xx.xx - Support the FC/SATA intermix feature option on the DS4300 storage subsystem with standard/base option and controller firmware version 06.12.xx.xx - March 18, 2005 - version 09.12.xx.08 - Support the DS4000 storage subsystem controller firmware version 06.12.xx.xx - Support the controller firmware version 06.12.xx.xx installed in the DS4100 storage subsystems with standard option - Support FC/SATA intermix premium feature activation via premium key file - Added wizard and task assistants in the Storage Manager Client to guide users through common DS4000 storage subsystem management tasks. - Fix a potential HP-UX LVM AVT storm defect in HP-UX server configurations with LVM mirrored volumes (9-24-04) - Fix defect 268261 - Cannot create Arrays with < 6 drives when using full capacity with Storage Manager 9.10.G5.05 - Fix defect 261426 - Email alert notification mail does not conform to RFC 821 and 822 rules. Placement with a semi-colon at the end of email recipient address causes SMTP mail servers to reject the email as spam. - January 17, 2005 - version 09.10.xx.05 for DS4100 base option support - Support the controller firmware version 06.10.xx.xx or higher for the DS4300 storage subsystems with standard option. Support for the attachment of EXP710 drive enclosures to the DS4300 storage subsystems with standard option - November 24, 2004 - version 09.10.xx.05 - Support for the DS4000 FC/SATA storage expansion enclosure intermix option - Enhance the DS4000 Enhance Remote Mirroring Global Copy and Global mirroring functions - Support for the attachment of EXP100 SATA storage expansion enclosures to the DS4400 storage subsystem - Support the DS4100 storage subsystem with Single Controller option - Support for the increase in the maximum number of EXP100 drive expansion enclosures that can be connected to a DS4100 storage subsystem. The maximum EXP100 drive enclosure that can be connected to DS4100 is now 7 instead of 4 - 254966 ( 81363) DS4000 controllers do not agree on configurations - 256414 ( 81441) Cannot create new LUN using FSM 9.1 / FW 6.1 - 259611 ( 82674) Cannot install SM 9.10 because of a defect in Storage Manager host software uninstall - 261681 download allenclosures firmware cmd not working correctly. - hlpct_53466 ( 80833) tcp port scan causes controllers to reboot - change MIB file name to SM9_10.MIB - August 31, 2004 - version 09.10.xx.02 - Enhance Remote Mirroring support. Besides Metro Mirroring, IBM DS4000 Storage Manager version 9.1x also supports Global Copy and Global Mirroring Remote Mirror options. - Parallel hard drive firmware download. - Staged controller firmware download. - Full command-line SMcli support. - Improve DS4000 storage manager client Subsystem Management GUI - Adding additional diagnostic features - Drive Channel status, hard drive sector failure list. - August 27, 2004 - version 08.42.xx.02 Support the new DS4000 storage subsystem model - DS4100 (machine type 1724 - model 100.) The DS4100 storage subsystem controller firmware version must be 05.42.07.xx or later. The EXP100 ESM firmware version must be 955x or higher. - April 9, 2004 - version 08.40.xx.04 New version of DS4000 Storage Manager version 08.40.xx.04 to support the new DS4300 Single Controller model 6LU, 6LX, 6LJ. With this firmware version, the standard DS4300 models support the following features: - 1 Gb support for fabric switch ports and host bus adapters (HBAs) - FlashCopy premium feature ======================================================================= 2.1 Key Features added to the latest version of IBM DS4000 Storage Manager host software. - Support the DS4800 storage subsystem with controller firmware version 06.14.xx.xx - Support the Enhanced Remote Mirroring feature option on the DS4100 storage subsystem with standard/base option and controller firmware version 06.12.xx.xx - Support the FC/SATA intermix feature option on the DS4300 storage subsystem with standard/base option and controller firmware version 06.12.xx.xx ======================================================================= 2.2 Code levels at time of release are as followed --------------------------------------------------- Starting with the DS4000 storage manager version 9.12, all of the host-software packages are included in a single DS4000 Storage Manager version host software installer wizard. During the execution of the wizard, the user will have a choice to install all or only certain software packages depending the need for a given server. The version of the host software installer wizard for this release is SMIA-HPUX- 09.14.45.05.bin. IMPORTANT: The host software installer wizard requires the installation of a graphics adapter in the HP-UX server for it to run. This installer wizard will install the following version of the host- software packages 1. IBM DS4000 Storage Manager Client version: 09.14.G5.05 2. IBM DS4000 Storage Manager Agent version: 09.14.45.00 3. IBM DS4000 Storage Manager Utilities version: 09.14.45.00 4. IBM DS4000 Storage Manager Runtime version: 09.14.45.00 For HP-UX servers without the graphics adapter, individual host software installation packages are provided in the DS4000 Storage Manager Version 9.14 Support for HP-UX OSes CD under the directory named "/HP-UX/Individual packages". These individual host software installation packages can also be downloaded at the IBM TotalStorage™ Disk Storage Systems Technical Support web site Refer to the http://www.ibm.com/servers/storage/support/disk IBM TotalStorage™ Disk Storage Systems Technical Support web site for the latest released code levels. Note: A supported IBM SAN FC Switch is required when attaching DS4000 storage subsystems to AIX and non-AIX servers in a Heterogeneous environment. ======================================================================= 3.0 Installation and Setup Instructions ----------------------------------------- Note: The web-download Storage Manager version 9.14 host software package must be first unpacked (tar -xvz) into a user-defined directory. Then, go to this directory, locate the HP-UX directory to access the Storage Manager version 9.14 host software installation file(s). 3.1 Step-by-step instructions for this code update are as followed ------------------------------------------------------------------ 1. Install and update the driver for the IBM DS4000 FC Host Bus Adapter. a. Install the hardware by using the instructions that come with the adapter. b. Install the Fibre Channel Host Bus Adapter driver by using the instructions provided with the adapter. 2. Install the new Storage Manager host software. If there is previous version (7.x, 8.x or 9.1x) of the IBM DS4000 Storage Manager host software installed in the system, you have to uninstall it first before installing the new version of the storage manager software. Refer to the IBM TotalStorage™ DS4000 Storage Manager version 9 Installation and Support Guide for AIX, HP-UX, Solaris and Linux on POWER for instructions. 3. If the managed DS4000 storage subsystem with controller firmware version 06.10.xx.xx installed had the FC/SATA intermix premium feature enable, do not continue with the next step until a FC/SATA intermix premium feature key file is generated and available. Once the controller firmware is upgraded to version 06.12.xx.xx, the FC/SATA intermix premium feature will be shown as out-of-compliance and the FC/SATA intermix premium feature key file is required to re-enable the feature. When the FC/SATA intermix premium feature is in out-of- compliance state, LUNs management functions like creations, deletions and modifications will not be operational. Please refer to the FC/SATA intermix premium feature activation card that was shipped with the FC/SATA intermix premium feature kit for instructions to generate the required premium key file. 4. Upgrade the DS4000 storage subsystem firmware in the following order - the DS4000 drive expansion enclosure ESM code, the DS4000 storage server controller firmware and NVSRAM and then the hard drive firmware code. Refer to the IBM DS4000 Storage Manager version 9 Installation and Support Guide for AIX, HP-UX, Solaris and Linux on POWER or the online help in the Subsystem Management window for detailed instructions. CAUTION: Always check the README files (especially the Dependencies section) that are packaged together with the firmware files for any required minimum firmware level requirements and the firmware download sequence for the DS4000 drive expansion enclosure ESM, the DS4000 storage subsystem controller and the hard drive firmware. 5. (if applicable) Re-enable the FC/SATA intermix premium feature using the premium key file. 6. Check to see whether HP-UX LVM mirrored volume functionality is used in the HP-UX server. If it is not used, run the disable_ignoreAVT8192_HPUX.script script in the DS4000 Storage Manager script window to disable the DS4000 storage subsystem ignoring of AVT requests for the HP-UX server specific read pattern of 2 blocks at LBA 8192. Note: To re-enable this DS4000 storage subsystem functionality at a later time, run the enable_ignoreAVT8192_HPUX.script script in the Storage Manager script window. Refer to the http://www.ibm.com/servers/storage/support/disk IBM TotalStorage™ Disk Storage Systems Technical Support web site for the the latest DS4000 Storage Manager host software, the DS4000 controllers firmware, the drive expansion enclosure ESM firmware and the hard disk drive code. ======================================================================= 3.2 IBM has tested configurations with the following Fibre Channel Host Bus Adapters, device drivers and Storage Controller Firmware: 1. OS: HP-UX 11.0 Vendor: HP, Model: A5158A and A6795A HBA Driver: Bundle A6795A, version B.11.00.10: PCI Tachyon TL/TS/XL2 Fibre Channel 2. OS: HP-UX 11.i Vendor: HP, Model: A5158A and A6795A HBA Driver: Bundle FibrChanl-00, version B.11.11.09: PCI/HSC FibreChannel; Supptd HW=A6684A,A6685A,A5158A,A6795A ======================================================================= 3.3 Helpful Hints ------------------ 1. Fabric topology zoning requirement. To avoid possible problem at the host level, all Fibre Channel Switches must be zoned such that a single host bus adapter can only access one controller per storage array. In addition, this zoning requirement also ensures the maximum number of host connections can be seen and log into the controller FC host port. This is because if a FC HBA port is seen by both controller A and B host ports, it will be counted as two host connections to the storage subsystem - one for controller A port and one for controller B port. Note: The DS4000 storage subsystems DS4500, DS4400 and FAStT500 (IBM machine type 1742 and 3552) have two ports per controller - one per minihub slot. The DS4000 storage subsystems DS4300 (IBM machine type 1722) and DS4100 (IBM machine type 1724) have two ports per controller. The DS4000 storage subsystem FAStT200 (IBM machine type 3542) has only one port per controller. The DS4000 storage subsystem DS4800 (IBM machine type 1815) has four ports per controller. 2. For partitioning in clusters. The partition must be done on the host group level not on the host level. This will allow all cluster hosts to see the same storage. 3. Do not delete the Access LUN or Access Volume. The Access LUN is required by the SMclient to communicate with the storage controllers when using the in-band management method. 4. Depending on the storage subsystem that you have purchased, you may have to purchase the FAST storage partitioning premium feature option or an option to upgrade the number of supported partitions in a storage subsystem. Please see IBM Marketing representatives or IBM resellers for more information. - IBM DS4100 storage subsystem (machine type 1724): The standard configuration does not have the FAST storage partitioning premium enabled. Four partition, eight partition, sixteen and an upgrade from four to eight partition storage partitioning premium feature options can be purchased. - IBM DS4300 storage subsystem (machine type 1722): The standard configuration does not have the FAST storage partitioning premium enabled. Four partition, eight partition, sixteen and an upgrade from four to eight partition storage partitioning premium feature options can be purchased. The IBM DS4300 Turbo option comes with 8 partition storage partitioning premium option installed. An upgrade to 64 partitions can be purchased for the IBM DS4300 Turbo option. - IBM FAStT200, FAStT500, and DS4400 storage subsystems (machine type 3542, 3552 and 1742 - models 1RU and 1RX, respectively): The standard configuration has 64 partitions storage partitioning premium option installed. No additional storage partitioning premium feature options can be purchased for these storage subsystems. - IBM DS4500 storage subsystem (machine type 1742 - models 90X and 90U): The standard configuration has 16 partition storage partitioning premium option installed. An upgrade from 16 to 64 partition storage partitioning premium feature option can be purchased. - IBM DS4800 storage subsystem (machine type 1815): Depending on the ordering channels, the 1815 storage subsystem is either shipped with 8 storage partitions or with a user selected 8, 16 or 64 storage partitions. If the subsystem is ordered with less than 64 partitions, an upgrade from 8 to 16, 8 to 64 or 16 to 64 partition storage partitioning premium feature option can be purchased. 5. Staged firmware and NVSRAM download function is not available on the DS4400 (machine type 1742) models with firmware 06.1x.00.00 in conjunction with IBM Storage Manager 09.1x.xx.xx." 6. The DS4000 controller host ports or the Fibre Channel HBA ports can not be connected to a Cisco FC switch ports with "trunking" enable. You might encounter failover and failback problems if you do not change the Cisco FC switch port to "non-trunking" using the following procedure: a. Launch the Cicso FC switch Device Manager GUI. b. Select one or more ports by a single click. c. Right click the port(s) and select Configure, a new window pops up d. Select the "Trunk Config" tab from this window, a new window opens e. In this window under Admin, select the "non-trunk" radio button, it is set to auto by default. f. Refresh the entire fabric. 7. When making serial connections to the DS4000 storage controller, the baud rate is recommended to be set at either 38200 or 57600. Note: Do not make any connections to the DS4000 storage subsystem serial ports unless it is instructed by IBM Support. Incorrect use of the serial port might result in lost of configuration, and possibly, data. 8. All drive enclosures on any given loop should have complete unique ID's assigned to them. For example, in a maximum configured DS4500 storage server, enclosures on one redundant drive loop should be assigned with id's 10-17 and enclosures on the second drive loop should be assigned with id's 20-27. Enclosures id's 00 ~ 09 should not be used and enclosure id's with the same single digit such as 11 and 21 should not be used on the same drive loop. 9. The ideal configuration for SATA drives is one drive in each EXP per array, one logical drive per array and one OS disk partition per logical drive. This configuration minimizes the random head movements that increase stress on the SATA drives. As the number of drive locations to which the heads have to move increases, application performance and drive reliability may be impacted. If more logical drives are configured, but not all of them used simultaneously, some of the randomness can be avoided. SATA drives are best used for long sequential reads and writes. 10. IBM recommends at least one hot spare per EXP100 drive expansion enclosure. A total of 15 hot-spares can be defined per DS4000 storage subsystem configuration. 11. Starting with the DS4000 Storage Manager (SM) host software version 9.12 or later, the Storage Manager client script window looks for the files with the file type of ".script" as the possible script command files. In the previous versions of the DS4000 Storage Manager host software, the script window looks for the file type ".scr" instead. (i.e. enableAVT.script for 9.12 or later vs. enableAVT.scr for pre-9.12) ======================================================================= 4.0 Configuration Information ----------------------------- 4.1 Configuration Settings -------------------------- 1. By default, the IBM DS4000 Storage Manager SMClient program does not automatically map logical drives when the IBM DS4000 storage partitioning premium feature is enabled. This means that the logical drives after being created are not automatically presented to the host servers. a. For a new installation, after creating new arrays and logical drives, create a storage partition with the host type of HP-UX and map the logical drives to this partition or change the default host type to HP-UX if the Storage Partitioning premium feature is not enable. b. If you are upgrading the NVSRAM with Storage Partitions, you may have to change the default host type to match the host system OS. After upgrading the NVSRAM, the default host type is reset to Windows 2000/Server 2003 non-clustered for DS4000 storage server with controller firmware version 06.14.xx.xx or later. For DS4000 storage server with controller firmware version 06.12.xx.xx or earlier, it is reset to Windows non-clustered (SP5 or higher), instead. Refer to the IBM DS4000 Storage Manager online help to learn more about creating storage partitions and changing host types. 2. When you are configuring IBM machine type 1722, 1724, 1742, 1815, 3542 or 3552 storage controllers as boot devices, contact IBM support for supported configurations and instructions for configuring IBM storage controllers as boot devices. 3. Running script files for specific configurations. Apply the appropriate scripts to your subsystem based on the instructions you have read in the publications or any instructions in the operating system readme file. A description of each script is shown below. - SameWWN.scr: Setup RAID controllers to have the same World Wide Names. The World Wide Names (node) will be the same for each controller pair. The NVSRAM default sets the RAID controllers to have the same World Wide Names. - DifferentWWN.scr: Setup RAID controllers to have different World Wide Names. The World Wide Names (node) will be different for each controller pair. The NVSRAM default sets the RAID controllers to have the same World Wide Names. - EnableDriveMigration.scr: The Enable drive migration script scans the drives for configurations when they are added to a storage system and will also attempt to use configurations found on the newly added drives. The NVSRAM default will enable drive migration. - DisableDriveMigration.scr: The disable drive migration script allows the addition of disk drives while the system is running. In addition, it identifies the drives as unused capacity regardless of past drive configuration. The NVSRAM default will enable drive migration. - EnableAVT_W2K_S2003_noncluster.scr: The script will enable automatic logical drive transfer (AVT/ADT) for the Windows 2000/Server 2003 non- cluster heterogenous host region. The default setting is to disable AVT for this heterogenous host region. This setting is one of the requirements for setting up the remote boot or SAN-boot. Do not use this script unless it is specifically mentioned in the applicable instructions. (This script can be used for other host type if modifications are made in the script, replacing the Windows 2000/Server 2003 non-cluster host type with the appropriate host type that needs to have AVT/ADT enabled) - DisableAVT_W2K_S2003_noncluster.scr: The script will disable the automatic logical drive transfer (AVT) for the Windows 2000/Server 2003 non-cluster heterogenous host region. This script will reset the Windows 2000/Server 2003 non-cluster AVT setting to the default. (This script can be used for other host type if modifications are made in the script, replacing the Windows 2000/Server 2003 non- cluster host type with the appropriate host type that needs to have AVT/ADT disabled) - disable_ignoreAVT8192_HPUX.script: This script will disable the DS4000 storage subsystem ignoring of AVT requests for the HP-UX server specific read pattern of 2 blocks at LBA 8192. The AVT ignoring request for the LBA 8192 reads was implemented to prevent a possible occurrence of an AVT storm caused by the HP-UX server probing in the wrong order of available paths to the volume(s) when it detect server to LUN path failure. Use this script only when you do not have defined LVM mirrored volumes using the mapped logical drives from the DS4000 storage subsystems. Please contact IBM support for additional information, if required. - enable_ignoreAVT8192_HPUX.script: This script will enable the DS4000 storage subsystem ignoring of AVT requests for the HP-UX server specific read pattern of 2 blocks at LBA 8192. The AVT ignoring request for the LBA 8192 reads was implemented to prevent a possible occurrence of an AVT storm caused by the HP-UX server probing in the wrong order of available paths to the volume(s) when it detect server to LUN path failure. Use this script only when you do have defined LVM mirrored volumes using the mapped logical drives from the DS4000 storage subsystems. Please contact IBM support for additional information, if required. 4. When you are configuring IBM machine type 1722, 1724, 1742, 1815 or 3552 storage subsystems in host cluster Remote Mirror configurations, contact IBM support for supported host cluster configurations and instructions for configuring IBM storage controllers in clustered Remote Mirror configurations. 5. In the event the worldwide port names (WWPNs) do not show up when defining host ports in the Mapping view of the Subsystem Management window, manually enter the WWPNs. ======================================================================= 4.3 Unsupported configurations ------------------------------- The following lists configurations that are currently not being supported with IBM DS4000 Storage Manager 9.14. 1. The DS4100 (machine type 1724) storage subsystem does not support the attachment of the DS4000 EXP710 and EXP700 (FC) drive expansion enclosure. Please contact IBM representatives or resellers for the availability of such support in the future. 2. The DS4800 (machine type 1815) storage subsystem does not support the attachment of the DS4000 EXP500 and EXP700 (FC) drive expansion enclosure. 3. The DS4100 with Single Controller option does not support the attachment of the DS4000 EXP100 drive expansion enclosures. 4. The DS4300 storage subsystem with Single Controller option does not support the controller firmware version 06.1x.xx.xx. The correct firmware version for these DS4300 storage subsystem models is 05.34.xx.xx. 5. The DS4100 storage subsystem with Single Controller option does not support the controller firmware version 06.1x.xx.xx. The correct firmware version for these DS4300 storage subsystem models is 05.42.xx.xx. 6. Fibre Channel loop environments with the IBM Fibre Channel Hub, machine type 3523 and 3534, in conjunction with the IBM Fibre Channel Switch, machine types 2109-S16, 2109-F16 or 2109-S8. In this configuration, the hub is connected between the switch and the IBM Fibre Channel RAID Controllers. 7. The IBM Fibre Channel hub, machine type 3523, connected to IBM machine type 1722, 1724, 1742, 1815, 3542 and 3552. 8. A configuration in which a server with only one FC host bus adapter connects directly to any DS4000 storage subsystem with dual controllers is not supported. The supported configuration is the one in which the server with only one FC host bus adapter connects to both controller ports of any DS4000 storage subsystem with dual controllers via Fibre Channel (FC) switch (SAN-attached configuration.) ======================================================================= 5.0 Unattended Mode --------------------- N/A ======================================================================= 6.0 WEB Sites and Support Phone Number ---------------------------------------- 6.1 IBM TotalStorage™ Disk Storage Systems Technical Support web site: http://www.ibm.com/servers/storage/support/disk/ 6.2 IBM TotalStorage™ Marketing Web Site: http://www.ibm.com/servers/storage/disk 6.3 If you have any questions about this update, or problem applying the update go to the following HelpCenter World Telephone Numbers URL: http://www.ibm.com/planetwide IMPORTANT: You should download the latest version of the DS4000 Storage Manager host software, the DS4000 storage subsystem controller firmware, the DS4000 drive expansion enclosure ESM firmware and the drive firmware at the time of the initial installation and when product updates become available. To be notified of important product updates, you must first register at the IBM Support and Download Web site: www-1.ibm.com/servers/storage/disk/ Perform the following steps to register at the IBM Support and Download Web site: 1. Click on My Support in the Additional Support box in the right side of the DS4000 Support web page. 2. The Sign In window displays. Either enter your IBM ID and Password in the sign in area to sign in and proceed to step 6 or, if you are not currently registered with the site, click Register Now. 3. The My IBM Registration window Step 1 of 2 opens. Enter the appropriate information and click Continue to get to the second My IBM Registration window. 4. In the My IBM Registration window Step 2 of 2, enter the appropriate information and click Submit to register. 5. The My IBM Registration windows opens with the following message, “Thank you for registering with ibm.com. Continue to explore ibm.com as a registered user.” Click Edit Profile in the My IBM box on the right side of the window. 6. The My Support window opens. Click Add Products to add products to your profile. 7. Use the pull-down menus to choose the appropriate DS4000 storage server and expansion enclosures that you want to add to your profile. To add the product to your profile, select the appropriate box or boxes next to the product names and click Add Product. 8. Once the product or products are added to your profile, click Subscribe to Email folder tab 9. Select Storage in the pull down menu. Select Please send these documents by weekly email and select Downloads and drivers and Flashes to receive important information about product updates. Click Updates. 10. Click Sign Out to log out of My Support. ======================================================================= 7.0 Trademarks and Notices ---------------------------- 7.1 The following terms are trademarks of the IBM Corporation in the United States or other countries or both: IBM TotalStorage™ the e-business logo xSeries pSeries HelpCenter Linux is a registered trademark of Linus Torvalds. Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both. HP-UX is a registered trademark of Hewlett-Packard Company. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United states, other countries, or both. UNIX is a registered trademark of The Open Group in the United States and other countries. Other company, product, and service names may be trademarks or service marks of others. ======================================================================= 8.0 Disclaimer ---------------- 8.1 THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. 8.2 Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corporation.