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Contents | |||||||
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Log Actions Event Descriptions Recipients Configure Log |
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Log | |||||||
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The Event Log screen is the default when you select Events from the PowerChute Business Edition menu. This screen lists the most recent UPS events and the date and time each event occurred beginning with the most recent. To delete the contents of the event log, click Clear Log at the bottom of the screen, then "OK" to confirm the deletion. |
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Actions | |||||||
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The Event Actions screen lists the events that can occur and separates them into three categories - critical, warning, and informational. You can not change an event's configured category. The listing also shows the actions configured for each event. Selecting a single event displays an event settings screen that allows you to configure the actions for that event only. An event settings screen provides a brief description of the selected event and lets you configure the following (see Configure Manually on the Protected System page for further information on these parameters):
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Event Descriptions | |||||||
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You can access and configure the individual event screens through the Actions screen. Critical events can cause the UPS to stop supplying power to its supported equipment. These events require your immediate attention. Communication Lost While On Battery: A problem occurred causing PowerChute to lose communication with the UPS while the UPS was operating on battery power. UPS Internal Temperature Threshold Exceeded: The internal temperature of the UPS has exceeded the user-configured internal temperature threshold. Warning events alert you to situations that should be monitored. Bypass Internal Fault (Matrix-UPS only): An internal fault has caused the UPS to switch to bypass. Electronics Unit Fan Failure (Matrix-UPS only): The Electronics Unit fan has malfunctioned. Contact APC Customer Support. System Level Fan Failed (Matrix-UPS only): The system-level fan has failed. Contact APC Customer Support. Isolation Unit Fan Failure (Matrix-UPS only): The Isolation Unit fan has malfunctioned. Contact APC Customer Support. Self-Test Failed: The UPS failed a self-test. Run another self-test. If the UPS fails the self-test again, contact APC Customer Support. Time on Battery Threshold Exceeded: The UPS has gone on battery but the available battery time was less than the user-configured threshold. Communication Not Established: Communication between PowerChute and the UPS was not established. Communication Lost: Communication between PowerChute and the UPS has been lost. Insufficient Runtime Available: The UPS is online and is below the minimum runtime threshold that was configured by the user. The UPS does not have enough runtime available to perform a safe shutdown. Check Smart Cell Signal (Matrix-UPS only): The UPS cannot detect any batteries. Check the smart cell signal cable connections. Contactor Stuck In On Position (Matrix-UPS only): The bypass failed to put the UPS into bypass mode. Contactor Stuck In Bypass (Matrix-UPS only): an abnormal state. Bypass Relay Malfunction (Matrix-UPS only): The bypass relay has malfunctioned. Contact APC Customer Support. Contact Fault (Zone 4): The contact 4 zone is in an abnormal state. Contact Fault (Zone 3): The contact 3 zone is in an abnormal state. Contact Fault (Zone 2): The contact 2 zone is in an abnormal state. Contact Fault (Zone 1): The contact 1 zone is in an abnormal state. Output Load Threshold Exceeded: The UPS has exceeded the user-defined load threshold. Overload: The UPS load has exceeded 100% of the UPS's rated capacity. Power Failed: The UPS has switched to battery operation due to a power failure or poor power quality. Battery Needs Replacing: One or more UPS batteries need to be replaced. If a battery is user-replaceable, you can order a new one through an APC Web page. Otherwise, contact APC Technical Support. Temperature Out of Range - Probe 1: The ambient temperature is outside the user-configured temperature range for Probe 1. Temperature Out of Range - Probe 2: The ambient temperature is outside the user-configured temperature range for Probe 2. Humidity Out of Range - Probe 1: The relative humidity is outside the user- configured humidity range for Probe 1. Humidity Out of Range - Probe 2: The relative humidity is outside the user- configured humidity range for Probe 2. Bypass Power Supply Failure (Matrix-UPS only): The bypass power supply has failed. Contact APC Customer Support. Inverter Fault (Matrix-UPS only): The inverter has failed. The UPS cannot supply power during a power failure. Contact APC Customer Support. Main Relay Malfunction (Matrix-UPS only): The main relay has failed. The UPS cannot supply power during a power failure. Contact APC Customer Support. Battery Charger Failure: The UPS's battery charger has failed. Contact APC Customer Support. Bypass: DC Imbalance (Matrix-UPS only): The battery's DC current has become unstable, causing the UPS to switch to bypass. UPS Internal Fault: There is an internal fault in the UPS. Informational events report data about the UPS's operation. Calibration Started: A UPS runtime calibration has been initiated. A runtime calibration can be performed only when the UPS is at full battery capacity. Calibration Complete: UPS runtime calibration has run to completion. Bypass Maintenance (Matrix-UPS only): The UPS has been switched to bypass via the rear-panel switch. Bypass User-Initiated (Matrix-UPS only): The user has initiated a bypass via either the software or the UPS front-panel control. Electronics Unit Fan Normal (Matrix-UPS only): The electronics unit fan malfunction has been corrected. Isolation Unit Fan Normal (Matrix-UPS only): The Isolation Unit fan malfunction has been corrected. System Level Fan Normal (Matrix-UPS only): The system-level fan malfunction has been corrected. UPS Self-Test Initiated: The UPS has started its internal diagnostic self- test. UPS Self-Test Passed: The UPS has passed its internal diagnostic self- test. Monitoring Started: PowerChute has started monitoring the UPS. Monitoring Stopped: PowerChute has stopped monitoring the UPS. Sufficient Runtime Available: The UPS is online and its runtime capacity has reached the minimum runtime threshold that was configured by the user. The UPS now has enough runtime to perform a safe shutdown. Smart Cell Signal Returned (Matrix-UPS only): The connection between the UPS and its battery packs has been restored. Battery Installed (Matrix-UPS only): The battery in the UPS has been installed or replaced. Bypass Ended (Matrix-UPS only): The UPS is no longer on bypass. Bypass Relay Normal (Matrix-UPS only): The bypass relay malfunction has been corrected. Bypass Contactor Normal (Matrix-UPS only): The bypass contactor fault has been corrected. Battery Removed (Matrix-UPS only): The battery has been removed from the UPS. Humidity in Range - Probe 1: The relative humidity out-of-range condition has been corrected for Probe 1. Humidity in Range - Probe 2: The relative humidity out-of-range condition has been corrected for Probe 2. Temperature in Range - Probe 1: The ambient temperature out-of- range condition has been corrected for Probe 1. Temperature in Range - Probe 2: The ambient temperature out-of- range condition has been corrected for Probe 2. Contact Normal (Zone 1): The fault on contact 1 zone has been corrected. Contact Normal (Zone 2): The fault on contact 2 zone has been corrected. Contact Normal (Zone 3): The fault on contact 3 zone has been corrected. Contact Normal (Zone 4): The fault on contact 4 zone has been corrected. Communication Established: Communication between PowerChute and the UPS has been established, either for the first time or after it was temporarily lost. Output Load in Range: The UPS load out-of-range condition has been corrected. Overload Solved: The overload condition has been corrected. AVR Trim Enabled (Smart-UPS only): The UPS began using AVR Trim to correct a high voltage condition. AVR Boost Enabled (Smart-UPS only): The UPS began using AVR Trim to correct a low voltage condition. Power Restored: Utility power has been restored; the UPS is no longer running on battery power. Shutdown In Progress: The user-specified delay has expired and a shutdown has been initiated. Battery Replaced: The battery in the UPS has been replaced. Administrative Shutdown Cancelled: Cancel Server Shutdown was selected by the user and the shutdown process was aborted. Administrative Shutdown Pending: A shutdown will start after the user-specified delay has expired. Shutdown Cancelled: The shutdown process was aborted because the event that triggered the shutdown has been corrected. Administrative Shutdown Scheduled: A shutdown will start after the user-specified delay has expired. UPS Internal Temperature In Range: The UPS's internal temperature has returned to an acceptable level. Inverter Normal (Matrix-UPS only): The inverter malfunction has been corrected. Main Relay Normal (Matrix-UPS only): The main relay malfunction has been corrected. Bypass Power Supply Normal (Matrix-UPS only): The bypass power supply malfunction has been corrected. Calibration Cancelled: Runtime calibration has been cancelled by either the user or a power failure. A runtime calibration can be performed only when the UPS is at full battery capacity. UPS Internal Fault Cleared: The internal fault has been corrected. |
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Recipients | |||||||
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The Event Recipients screen lists the addresses of the users configured to be notified when an event occurs. You can configure users to receive either e-mail or broadcast messages, or both. Add recipients by clicking "Add E-mail Recipient" or "Add Broadcast Recipient". Click "Delete Recipient" to remove a user's address from the recipient list. Add New E-mail Recipient Add New Broadcast Recipient |
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Configure Log | |||||||
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The Event Log Configuration screen allows you to set a limit of how long data should be maintained.
Note: If you choose "Do Not Delete Entries", the Event Log file in the PowerChute Business Edition Agent directory may get very large after a long period of time. |
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