********************************************************************* * IBM ServeRAID Windows NT, Windows 2000, Windows XP, and * * Windows Server 2003 Update * * README.TXT * * Version 7.10 * ********************************************************************* CONTENTS ________ 1.0 Overview 2.0 Change history 2.1 ServeRAID Family 7.00 to 7.10 2.2 ServeRAID Family 6.11 to 7.00 2.3 ServeRAID Family 6.10 to 6.11 2.4 ServeRAID Family 6.00 to 6.10 2.5 ServeRAID Family 5.11 to 6.00 2.6 ServeRAID Family 5.10 to 5.11 2.7 ServeRAID Family 4.84 to 5.10 2.8 ServeRAID Family 4.80 to 4.84 3.0 Installation and setup instructions 3.1 Updating the BIOS and firmware 3.2 Creating logical drives 3.3 Installing or updating the device driver 3.4 Installing the ServeRAID Manager 3.5 Installing the IPSSEND command-line program 3.6 Installing the AACCLI command-line program 3.7 Installting the cluster software on Windows NT & Windows 2000 4.0 Troubleshooting tips 4.1 General 4.2 Volume set utility issues 4.3 Failover 4.4 Microsoft Cluster Server (MSCS) 4.5 Upgrading from Windows NT 4.0 to Windows 2000 4.6 Driver update issues 4.7 FlashCopy issues 5.0 Web Site and Support Phone Number 6.0 Trademarks and Notices 7.0 Disclaimer 1.0 Overview _____________ NOTE: This README provides information needed to install and configure an IBM ServeRAID-7k Ultra320 SCSI controller, IBM ServeRAID-7t SATA controller, IBM ServeRAID-6i/6i+ Ultra320 SCSI controller, IBM ServeRAID-6M Ultra320 SCSI controller, IBM ServeRAID-5i Ultra320 SCSI controller, IBM ServeRAID-4H Ultra160 SCSI controller, IBM ServeRAID-4M Ultra160 SCSI controller, IBM ServeRAID-4Mx Ultra160 SCSI controller, IBM ServeRAID-4L Ultra160 SCSI controller, and IBM ServeRAID-4Lx Ultra160 SCSI controller (hereafter referred to as IBM ServeRAID-4 Ultra160 SCSI controllers). Follow each step in this README to ensure that your ServeRAID controllers have the latest software levels. The ServeRAID 7.10 release of code contains the following levels of firmware: o Firmware level 4.1 for the ServeRAID-7t SATA Controller o Firmware level 7.10 for the ServeRAID-7k, ServeRAID-6M, ServeRAID-6i/6i+, and ServeRAID-5i Ultra320 SCSI Controllers o Firmware level 7.10 for the ServeRAID-4M/4L/4Mx/4Lx Ultra160 SCSI Controllers o Firmware level 7.10 for the ServeRAID-4H Ultra160 SCSI Controller o Firmware level 6.10.24 for the ServeRAID-3H/3HB Ultra2 SCSI Controller and the ServeRAID-3L Ultra2 SCSI Controller o Firmware level 2.88 for the ServeRAID-II Ultra SCSI Controller o Firmware level 2.88 for the integrated ServeRAID Controller on the IBM PC Server 330 and IBM Netfinity 5500 system boards o Firmware Level 2.25 for the ServeRAID Adapter Creating logical drives, prior to installing the ServeRAID Manager program, requires the "IBM ServeRAID Support" CD. This CD comes with your ServeRAID controller or you can download an ISO image from the IBM Support Web site. Refer to the documentation that comes with your CD-ROM writer for details on how to create a CD from an ISO image. If a CD writer is not available and the CD is lost, defective, or destroyed, contact the IBM HelpCenter for a replacement "IBM ServeRAID Support" CD. 2.0 Change History __________________ 2.1 ServeRAID Family 7.00 to 7.10 __________________________________ o Support for the IBM ServeRAID-7k Ultra320 SCSI controller o Support for new operating systems: + Red Hat Enterprise Linux AS/ES/WS 3 for Intel EM64T + Red Hat Enterprise Linux AS/ES/WS 3 for AMD64 (SATA*) + SCO UnixWare 7.1.4 + SuSE Linux Desktop 1.0 *Previously, SCSI only. o Two-CD distribution: - The bootable "IBM ServeRAID Support" CD contains device drivers and command-line programs for all supported operating systems. - The "IBM ServeRAID Applications" CD contains the ServeRAID Manager program. o Enhanced functionality in the ServeRAID Manager: - Option to display physical device information in enclosure view format. This is the default view for systems with an attached storage enclosure. - Save support archive command. Your ServeRAID support representative can use the information in this archive file to diagnose problems with your system. - New tool bar buttons: + Start Task Manager + Open event log in a stand-alone viewer o Fixed a problem with the ServeRAID-5i firmware concerning dead battery recognition. o Fixed a problem with the ServeRAID Manager SNMP software. It now allows email with security enabled. o Fixed a problem with the SCO OpenServer 5.07 device driver upgrade. o Fixed a problem with NetWare device driver reset. o Fixed a problem with the ServeRAID-6M that affected performance at high I/O loads. 2.2 ServeRAID Family 6.11 to 7.00 __________________________________ o Support for the IBM ServeRAID-7t SATA controller o Support for the Adaptec HostRAID controller o Support for new operating systems: + Microsoft Windows Server 2003, Web Edition + Novell NetWare 6.5 + Red Hat Enterprise Linux AS 3 for Intel and AMD 32-bit kernels + Red Hat Enterprise Linux AS 3 for AMD 64-bit kernels + SuSE Linux Professional 9.0 for Intel and AMD kernels o Enhanced functionality in the ServeRAID Manager: - New user-interface look and feel, featuring the Enterprise view and Physical and Logical device views - Configuration wizard for ServeRAID-7t SATA controller and Adaptec HostRAID controllers - Support for new RAID types on the ServeRAID-7t controller: + Simple volume + RAID volume + Spanned volume - The SNMP Trap Manager has been replaced by a new SNMP solution that supports "traps" and "gets" through use of a SNMP sub-agent. The new SNMP sub-agent integrates more closely with OS-specific SNMP infrastructure. NOTE: See the ServeRAID User's Reference for installation and configuration instructions. o AACCLI command-line tool for the ServeRAID-7t SATA controller, providing IPSSEND-like functionality. o HRCONF command-line tool for HostRAID controllers, providing IPSSEND-like functionality. o Fixed a problem with reporting Bad Stripe Table (BST) entries. Now, if a logical drive has a bad stripe, the ServeRAID Manager provides an alert at agent startup and then again every eight hours. o Fixed a problem with partitioning logical drives under OpenServer 5.07. o Fixed a problem with LSI PFA handling. To enable automatic PFA alerts, the MRIE field in the Information Exceptions Control mode page is monitored for any value other than 4 and changed accordingly. o Fixed a problem with the ServeRAID-6M controller under SuSE Linux Enterprise Server 8 for AMD64; the controller no longer fails intermittently on systems with 6GB of memory. o Fixed a problem that caused the device driver installation to fail under Microsoft Windows 2003 for AMD64. o Fixed an intermittent POST hang problem when the ServeRAID-5i is forced to run at 33Mhz in x225 by a 33Mhz adapter in adjacent slot 5. o Fixed a problem under SuSe Linux 9.0 that prevented the operating system from locating the built-in ServeRAID driver during installation. o Fixed a problem in the ServeRAID User's Reference manual concerning the Advanced BIOS settings. The description of the Mini-Configuration program now includes details about each advanced setting. 2.3 ServeRAID Family 6.10 to 6.11 __________________________________ o Support for new operating systems: + Red Hat Enterprise Linux AS2.1 for Intel 64-bit (Itanium) kernels o Support for integrated RAID controllers (such as the LSI 1030) under SuSE Linux Enterprise Server 8 for AMD64. o Fixed a problem that prevented the "IBM ServeRAID Support" CD from booting on systems with a nVidia video adapter. o Fixed a problem with importing spanned array configurations. o Fixed a problem with tape drive firmware updates. o Fixed a problem that prevented the ServeRAID-6i controller from detecting drives under Red Hat Enterprise Linux AS2.1, Quarterly Update 2 (QU2). 2.4 ServeRAID Family 6.00 to 6.10 __________________________________ o Support for the IBM ServeRAID-6i Ultra320 SCSI controller. o Support for new operating systems: + Red Hat Linux 9.0 + Red Hat Enterprise Linux AS 2.1 for Intel & AMD kernels + SCO UnitedLinux 4.0 + SCO OpenServer 5.0.7 + SuSE Linux Professional 8.1 + SuSE Linux Professional 8.2 for Intel & AMD kernels + SuSE Linux Enterprise Server 8 + SuSE Linux Enterprise Server 8 for AMD64 + SuSE Linux Enterprise Server 8 64-bit Edition + Turbolinux Enterprise Server 8 o Support for 16 ServeRAID controllers on the Windows and Netware operating systems; and 12 ServeRAID controllers on all other supported operating systems. o Enhanced functionality in the ServeRAID Manager: - New Task Scheduler and Task Manager in the ServeRAID Manager Agent. Use this feature to schedule lengthy operations at a convenient time, such as a logical drive migration or synchronization. - Display options on the Preferences menu. Use this feature to choose sorting criteria for objects in the SeveRAID Manager tree and to choose the disk capacity unit of measure (megabytes or gigabytes). - Ability to set remote access ports in the ServeRAID Manager Agent configuration file (RaidAgnt.pps). This option no longer appears on the Preferences menu. - Ability to enable and disable copy back. Use this feature to restore a logical drive to its original configuration after replacing a failed drive in an array. - Ability to rebuild a logical drive without first removing and reinserting the failed drive. - Ability to enable and disable unattended mode from the Controller menu. This option no longer appears on the Clustering actions menu. o Support for new IPSSEND commands: - SET REBUILDRATE high, medium, low (DOS only) - GETCONFIG now displays FRU information - GETEVENT DDD displays defunct disk log - SET COPYBACK enables/disables copy back - GETBST displays Bad Stripe Table entries o Fixed a problem with the ServeRAID software build procedure that failed to include the cluster driver software with the clustnt.img file on the "IBM ServeRAID Support" CD. o Fixed a problem with the ServeRAID-3HB controller that caused performance to degrade when the battery backup cache failed. o Fixed a problem with ServeRAID-4L and ServeRAID-4Lx controllers that resulted in a race condition when the BIOS and firmware tried to access flash memory at the same time. The system now polls the ROM BIOS before the firmware. 2.5 ServeRAID Family 5.11 to 6.00 __________________________________ o Support for the new IBM ServeRAID-6M Ultra320 SCSI controller. o Support for new operating systems: + Microsoft Windows Server 2003 Standard Edition and Enterprise Edition + Microsoft Windows Server 2003 Enterprise Edition for 64-bit Servers + SuSE Linux 8.0 64-Bit Edition + Red Hat Linux 8.0 o Support for SCO UnixWare (formerly Caldera UnixWare) and SCO Open Unix (formerly Caldera Open Unix) o Enhanced functionality in the ServeRAID Manager: - New Email Notification Manager in the ServeRAID Manager Agent notifies users about system events. - Ability to initialize logical drives during Express or Custom configuration. This option no longer appears on the Preferences menu. - Ability to log warning and fatal events to the operating system event log on Windows and Unix systems. Use the ServeRAID Manager Agent to enable/disable event logging. - Simplified process for creating spanned arrays. - Reorganized some Action menu options for easier access to ServeRAID Manager functions. o New 2 terabyte limit for logical drives. o Support for RAID Level-5EE logical drives on ServeRAID-6M, ServerRAID-4L, ServerRAID-4Lx, ServeRAID-4M, and ServeRAID-4Mx controllers. o (For Windows NT and Windows 2000 only) The failover device driver can no longer be used for installation. You must install the regular Windows device driver first; then, update using the failover driver. o Fixed a problem with OS/2, which caused data corruption on shut down. To fix the problem, the new OS/2 driver implements a two-pass shutdown procedure. The first pass issues a firmware flush cache command. The second pass waits eight seconds for the firmware to complete the flush; then, shut down resumes. o Fixed a problem with the SCO OpenServer device driver, which sometimes caused a controller reset. This problem occured when the driver detected a bad command ID from ips bcopy. o Fixed a problem during failover and server restart which caused clustered drives to be marked defunct. 2.6 ServeRAID Family 5.10 to 5.11 __________________________________ o Fixed a cache flushing problem in the ServeRAID-3H/3HB controller. This problem could occur when: (1) the array includes a RAID level-5 logical drive running in WB mode; (2) a drive goes defunct during an active flush to that drive and then (3) an adapter is reset after another flush command is sent to the same sector on that drive. This fix was implemented in firmware to help increase data reliability. o Fixed an intermittent system hang which can occur during a PCI bus scan when a ServeRAID 4M, 4L, 4Mx, or 4Lx is installed in slots 4, 5, and/or 6 of the x345 system. 2.7 ServeRAID Family 4.84 to 5.10 __________________________________ o Support for the new IBM ServeRAID-5i Ultra320 SCSI controller. o Support for new operating systems: + OpenLinux 3.1.1 + Red Hat Linux 7.2 and 7.3 + SuSE Linux 7.3 and 8.0 o New event mechanism to alert user when version numbers do not match in BIOS, firmware, and device drivers. o New audible alarm in ServeRAID Manager agent when critical and fatal events occur. o Fixed a problem with the ServeRAID Manager "Send test trap" function. Certain management programs such as Tivoli Netview did not recognize the test trap. o Fixed a problem with the ServeRAID Manager configuration wizard when creating large arrays near 1 Terabyte or greater in size. The large arrays caused the ServeRAID Manager configuration wizard to display the wrong logical drive size. o Fixed a problem in UnixWare/Open UNIX device driver of not handling 64 bit DMA requests from the OS when greater than 4GB memory addressing is activated. o (For Windows NT and Windows 2000 only, ServeRAID-3 family only) Fixed 'Event ID 11' condition in critical RAID-level 5 logical drives. o (For Windows NT and Windows 2000 only) Fixed resource constraints under heavy workloads (Event ID 11). o Reduced excessive error logging in critical RAID-level 1 logical drives. 2.8 ServeRAID Family 4.80 to 4.84 __________________________________ o (For Windows NT and Windows 2000 only) Fixed delay condition known to cause the ServeRAID driver or other hardware to timeout (Event ID 11). o (For Windows NT only) Many causes of blue screens can lead to data corruption. In rare circumstances, if a blue screen occurs while a RAID level-5 configuration has one defunct physical drive, data corruption might occur. To reduce the risk of data corruption in this scenario, the ServeRAID Windows NT device driver now delays after a blue screen occurs before resetting the ServeRAID controller. Additionally, a fix was implemented for the rare occurrence of data corruption when all of the following conditions are met: - A ServeRAID-3HB controller is installed with the 4.70 or 4.80 firmware and device driver. - Four or more hard disk drives are in the array. - One or more of the hard disk drives in the array are 17 GB, or larger. - The array includes a RAID level-5 logical drive. - The server is turned off without shutting down the operating system, or a blue screen occurs. o Fixed system hangs or error messages that might occur during tape backup operations or other single-threaded operations because of ServeRAID command time-outs. This problem was observed specifically on SCO OpenServer ("Unrecovered read error" messages are displayed on the OpenServer console). o (For e-Server xSeries 360) When using the "IBM ServeRAID 4.80 BIOS and Firmware Update (1 of 2)" diskette on a ServeRAID-4H controller, fixed occurrences when the firmware update did not complete successfully and the server would restart. o The performance on some applications has been improved when using write-back mode on a RAID level-5 logical drive that has a defunct physical drive. 3.0 Installation and setup instructions ________________________________________ NOTE: If your operating system is already installed on a ServeRAID controller, update the ServeRAID device driver before updating the BIOS and firmware. Refer to the IBM ServeRAID Device Driver Installation Instructions (DEVDRV.PDF) in the /BOOKS directory on the "IBM ServeRAID Support" CD. 3.1 Updating the BIOS and firmware ___________________________________ NOTES: o The ServeRAID-6i/6i+, ServeRAID-6M, ServeRAID-5i, and ServeRAID-4 controllers do not support SCSI CD-ROM drives. o To install a ServeRAID-7k, ServeRAID-6i/6i+, ServeRAID-6M, ServeRAID-5i, or a ServeRAID-4 controller in a server with one or more existing ServeRAID controllers, do the following: * Update the BIOS and firmware on the existing controllers using the ServeRAID 7.10 software. * Install the new controller in the server. o Before you can flash up from ServeRAID 4.84 to ServeRAID 7.10, it is necessary to flash first to ServeRAID 7.00. 1. Insert the "IBM ServeRAID Support" CD into the CD-ROM drive or insert the "IBM ServeRAID BIOS and Firmware Update (1 of 5)" diskette into the diskette drive; then, turn on the server. NOTE: When starting the "IBM ServeRAID Support" CD in startable (bootable) CD mode, the ServeRAID ROM Update Wizard might hang if the ServeRAID BIOS level is 3.50 or earlier. To prevent this potential problem, update the ServeRAID BIOS and firmware with the "IBM ServeRAID BIOS and Firmware Update (1 of 5)" diskette. 2. Wait for the IBM ServeRAID ROM Update Wizard to start and follow the instructions on the screen. 3.2 Creating logical drives ____________________________ NOTES: o Skip this step if your ServeRAID controller already has been configured with logical drives. o You must create logical drives on the ServeRAID controller before you can use it. 1. After the "IBM ServeRAID Support" CD updates the BIOS and firmware, reboot the server. When the ServeRAID Manager starts, you will see an Express/Custom choice on the screen. Choose Express for the ServeRAID Manager to automatically create your logical drives. Choose Custom to manually create your logical drives. 3.3 Installing or updating the device driver _____________________________________________ Install the ServeRAID device drivers that are provided with the IBM ServeRAID controllers on the "IBM ServeRAID Support" CD. Refer to the IBM ServeRAID Device Driver Installation Instructions (DEVDRV.PDF) in the /BOOKS directory on the "IBM ServeRAID Support" CD. 3.4 Installing the ServeRAID Manager _____________________________________ Install the ServeRAID Manager that is provided with the IBM ServeRAID controllers on the "IBM ServeRAID Applications" CD or from the IBM Support Web site. Refer to the IBM ServeRAID User's Reference (SRAID.PDF) in the /BOOKS directory on the "IBM ServeRAID Support" CD for more installation information. To install the ServeRAID Manager from the World Wide Web, use the following instructions: 1. Download the Windows version of the ServeRAID Manager program from the World Wide Web. 2. Double-click on the downloaded file to start the installation. 3. Follow the instructions on the screen to install the program. 3.5 Installing the IPSSEND command-line program ________________________________________________ Install the ServeRAID IPSSEND command-line program that is provided with the IBM ServeRAID controllers on the "IBM ServeRAID Support" CD or from the IBM Support Web site. Refer to the IBM ServeRAID User's Reference (SRAID.PDF) in the /BOOKS directory on the "IBM ServeRAID Support" CD for more installation information. 3.6 Installing the AACCLI command-line program ________________________________________________ If you have a ServeRAID-7t SATA controller, install the AACCLI command-line program that is provided on the "IBM ServeRAID Support" CD or from the IBM Support Web site. Refer to the IBM ServeRAID User's Reference (SRAID.PDF) in the /BOOKS directory on the "IBM ServeRAID Support" CD for more installation information. 3.7 Installing the cluster software on Windows NT & Windows 2000 _________________________________________________________________ Refer to the publication "IBM ServeRAID User's Reference" (SRAID.PDF) in the /BOOKS directory on the "IBM ServeRAID Support" CD. This manual provides detailed information on preparing your high-availability environment for the installation of the Microsoft Cluster Service on Windows NT, Windows 2000, and Windows Server 2003. 4.0 Troubleshooting tips ________________________ 4.1 General ____________ o You cannot create a RAID volume using the ACU BIOS configuration ulility program for the ServeRAID-7t SATA controller. Use the ServeRAID Manager program, either in desktop or startable-CD mode, to create RAID volumes for the ServeRAID-7t. o In a rare occurrence among ServeRAID-4 controllers, the NVRAM on the ServeRAID controller will not contain a valid configuration. The "IBM ServeRAID Support" CD will display a window indicating that the program cannot communicate with the controller. Use the Mini-Configuration program to restore the controller settings to the factory-default settings. Refer to the "IBM ServeRAID User's Reference" for information on using the Mini-Configuration program. o If you start a server with the "IBM ServeRAID Support" CD in the CD-ROM drive, the following warning message might display: You passed an undefined mode number. Press to see video modes available, to continue or wait 30 secs Press the Spacebar to continue starting the "IBM ServeRAID Support" CD. Then, the following message displays and the CD starts: Uncompressing Linux... Ok, booting the kernel. o If you start a server with the "IBM ServeRAID Support" CD in the CD-ROM drive and a "boot:" prompt appears, then one of following might be preventing the CD from starting: o The Caps Lock or Scroll Lock is set. o The Shift or Alt keys are held. Press at the boot prompt to continue starting the "IBM ServeRAID Support" CD. o If you start a server with the "IBM ServeRAID Support" CD in the CD-ROM drive, and you are unable to eject the CD after exiting the ServeRAID Manager, do the following: 1. Turn off the server. 2. Turn on the server. 3. Press the eject button on the CD-ROM drive. o If you are installing a ServeRAID-4 controller into a server with one or more existing ServeRAID controllers, and the server fails to start and displays POST code EF10, do the following: 1. Remove the ServeRAID-4 controller from the server. 2. Update the BIOS and firmware on the existing controllers using the ServeRAID 7.10 software. 3. Install the ServeRAID-4 controller in the server. o If you are running DOS applications in protected mode, you must add the following lines to the CONFIG.SYS: device=x:\himem.sys device=x:\emm386.exe NOEMS where x is the drive where DOS is installed. o On a Netfinity server, if your operating system fails to start three times consecutively, the system BIOS will turn off the processor cache. When this happens the "IBM ServeRAID Support" CD behaves unexpectedly. To correct this problem, enter the system BIOS and re-enable the processor cache (or load the default settings). Refer to your system documentation for instructions on entering the system BIOS. o If the IBM Active PCI Eject Wizard fails to stop the ServeRAID controller, stop the ServeRAID Manager service that is running on the server. The IBM Active PCI Eject Wizard displays the following error message: "The device IBM ServeRAID Adapter cannot be stopped because a program is still accessing it." To properly eject the IBM ServeRAID controller, do the following: 1. At a DOS command prompt, type: NET STOP SERVERAIDMANAGERAGENT 2. From the IBM Active PCI Eject Wizard, eject the ServeRAID controller. 3. At a DOS command prompt, type: NET START SERVERAIDMANAGERAGENT o The Caps Lock key is disabled when using the ServeRAID Manager program in startable-CD (bootable-CD) mode. o To repair a failed installation of ServeRAID Manager, version 5.11 or above, uninstall the program (ignoring any errors that might be reported), restart your server, and reinstall the program. o In rare instances, you may encounter a 1607 error while installing ServeRAID Manager. If this happens, make sure the following are true: 1. Your installation disk does not have an OS/2 partition with a drive letter assigned by Windows. 2. You are logged in as Administrator. 3. Your OS partition has sufficient space. 4. The hidden 'Installer' directory in the OS directory is not marked Read-only. 5. You are running the installer from a local disk. 6. Your OS has the latest service pack installed. o When you shut down Windows, you may see the message "unexpected shutdown". This message is displayed if the ServeRAID Manager Agent fails to exit within 3 seconds. It has no affect on file I/O or other system operations and can be ignored. o ServeRAID Manager and IPSSEND fail to detect the slot number when you hot-add a controller on Windows Server 2003; they report the slot as "unknown". The slot number is reported correctly when you restart the system. 4.2 Volume set utility issues ______________________________ o Do not run any form of Software RAID or Volume Set utility on the IBM ServeRAID-6i/6i+, IBM ServeRAID-6M, ServeRAID-5i, ServeRAID-4, or ServeRAID-3 families of controllers. The ServeRAID controller handles these functions at the controller level. 4.3 Failover _____________ o If you use the Device Manager to manually enable or disable the ServeRAID Virtual Failover adapter, you must restart the server for the change to take effect. o Recovering from INACCESSIBLE_BOOT_DEVICE blue screen: When installing Windows NT 4.0, under some circumstances the setup program will use the scsi() syntax for the ARC path in BOOT.INI. When the operating system is installed on a failover pair, the scsi() syntax in BOOT.INI does not work due to a limitation in Windows NT 4.0. When you restart after the text mode portion of setup is complete, a stop blue screen with INACCESSIBLE_BOOT_DEVICE will display. You either can edit BOOT.INI and change the scsi() syntax to multi() syntax (see below), or reinstall the operating system using a smaller system partition. Change the existing text in the BOOT.INI: ________________________________________________________ | | scsi() syntax | | [boot loader] | timeout=1 | default=scsi(0)disk(96)rdisk(0)partition(1)\WINNT | [operating systems] | scsi(0)disk(96)rdisk(0)partition(1)\WINNT="Windows NT | Server Version 4.00" | scsi(0)disk(96)rdisk(0)partition(1)\WINNT="Windows NT | Server Version 4.00 [VGA mode]" /basevideo /sos |_______________________________________________________ to: ________________________________________________________ | | multi() syntax | | [boot loader] | timeout=1 | default=multi(0)disk(0)rdisk(0)partition(1)\WINNT | [operating systems] | multi(0)disk(0)rdisk(0)partition(1)\WINNT="Windows NT | Server Version 4.00" | multi(0)disk(0)rdisk(0)partition(1)\WINNT="Windows NT | Server Version 4.00 [VGA mode]" /basevideo /sos |_______________________________________________________ o When you change an adapter's logical drive configuration (add or delete a logical drive), you must restart the system for the failover driver to recognize the change. 4.4 Microsoft Cluster Server (MSCS) ___________________________________________________________ o To decrease failover time and the possibility of the Microsoft Cluster Server Manager console hanging, place each IPSHA Disk and IP Address resource into its own resource monitor. o You cannot move a cluster group to a slower scsi channel. It can hang the Microsoft Cluster Server Manager console. The channel must be at least as fast as the original channel. o When performing a logical-drive migration in a cluster environment, insure that all new drives added to the array are not defined as Hot Spare drives on the partner machine. 4.5 Upgrading from Windows NT 4.0 to Windows 2000 __________________________________________________ If you have multiple controllers that use the 'powerpc' device driver (ServeRAID-II, ServeRAID-3H/3HB/3L or the ServeRAID-4H) in your server, do the following when upgrading from Windows NT 4.0 to Windows 2000: 1. Install the latest ServeRAID device driver on the Windows NT 4.0 operating system. 2. Turn off the server. 3. Remove all but one controller from the server. 4. Insert the "Windows 2000 Installation" CD and follow the instructions for installing Windows 2000. 5. When the Windows 2000 installation is complete, upgrade the ServeRAID device driver to the latest level. 6. Turn off the server. 7. Re-install the controllers that were removed in step 3. 4.6 Driver update issues _________________________ o When you update drivers on Windows NT and Windows Server 2003, you may see adapters marked as "Not Responding" in the ServeRAID Manager program. When the update is complete, the adapters will be marked "Responding." This is a limitation of the way Windows NT and Windows Server 2003 handle driver updates and has no effect on the system. 4.7 FlashCopy issues _________________________ o The IPSSEND FlashCopy function does not support Extended partitions, even if the source and target are Primary partitions. 5.0 Web Sites and Support Phone Number _______________________________________ o You can download new and updated files for the IBM ServeRAID and Clustering products from the IBM Support Web site: http://www.ibm.com/pc/support/ o For the latest list of supported operating systems, see the IBM Server Proven - SCSI and RAID Controllers Web site: http://www.pc.ibm.com/us/compat/xseries/controllers/matrix.html For supported operating systems on legacy (non-shipping) controllers, see: http://www.pc.ibm.com/us/compat/machines/index.html o With the original purchase of an IBM hardware product, you have access to extensive support coverage. During the IBM hardware product warranty period, you may call the IBM Personal Computer HelpCenter (1-800-772-2227 in the U.S.) for hardware product assistance covered under the terms of the IBM hardware warranty. 6.0 Trademarks and Notices ___________________________ The following terms are trademarks of the IBM Corporation in the United States or other countries or both: Active PCI OS/2 Warp HelpCenter PC Server IBM Predictive Failure Analysis Netfinity ServeRAID Netfinity Manager ServerGuide OS/2 UNIX is a registered trademark in the United States and other countries and is licensed exclusively through The Open Group. Microsoft, Windows, Windows Server 2003, Windows XP, Windows 2000, and Windows NT are trademarks or registered trademarks of Microsoft Corporation. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Adaptec and HostRAID are trademarks or registered trademarks of Adaptec, Inc. Other company, product, and service names may be trademarks or service marks of others. 7.0 Disclaimer _______________ THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corporation.