********************************************************* * Product: Intel(R) Chipset Software Installation Utility * Release: Production Version * Version: 6.0.1.1002 * Target Chipset#: Intel(R) E7520 & Intel(R) 915G/P/GV * Date: May 07, 2004 ********************************************************* NOTE: For the list of supported chipsets, please refer to the Release Notes ********************************************************* * CONTENTS OF THIS DOCUMENT ********************************************************* This document contains the following sections: 1. Overview 2. System Requirements 3. Contents of the Distribution Package 4. List of Available Command Line Flag Options 5. Contents of the Extracted Files 6. Installing the Software in Interactive Mode 7. Installing the Software in Silent Mode 8. Installing the INF Files Prior to OS Installation 8A. Installing the Windows* 98SE/Windows* Me INF Files Prior to OS Installation 8B. Installing the Windows* 2000 INF Files Prior to OS Installation 8C. Installing the Windows* XP INF Files Prior to OS Installation 8D. Installing the Windows Server* 2003 INF Files Prior to OS Installation 9. Installing the INF Files After OS Installation 9A. Installing the Windows* 98SE/Windows* Me INF Files After OS Installation 9B. Installing the Windows* 2000 INF Files After OS Installation 9C. Installing the Windows* XP INF Files After OS Installation 9D. Installing the Windows Server* 2003 INF Files After OS Installation 10. Verifying Installation of the Software and Identifying the Software Version Number 11. Troubleshooting ************************************************************ * 1. OVERVIEW ************************************************************ The Intel(R) Chipset Software Installation Utility installs Windows* INF files to the target system. These files outline to the operating system how to configure the Intel(R) chipset components in order to ensure that the following features function properly: - Core PCI and ISAPNP Services - AGP Support - IDE/ATA33/ATA66/ATA100 Storage Support - SATA Storage Support - USB Support - Identification of Intel(R) Chipset Components in the Device Manager This software can be installed in three modes: Interactive, Silent and Unattended Preload. Interactive Mode requires user input during installation; Silent Mode and Unattended Preload do not. This software also offers a set of command line flags, which provide additional installation choices. The command line flags are not case sensitive. Refer to Section 4 for detailed descriptions of these flags. Important Note: The Intel(R) Chipset Software Installation Utility is distributed in two formats: self extracting .EXE files (INFINST_xxx.EXE) or compressed .ZIP files (INFINST_xxx.ZIP). Depending on which distribution format is being executed, the command-line syntax may differ. Refer to Section 4 for more details. ************************************************************ * 2. SYSTEM REQUIREMENTS ************************************************************ 1. Please refer to the Release Notes to view the list of chipsets that the software included with this distribution package is designed to operate with. 2. One of the following operating systems must be fully installed and running on the system before installing this software: Windows* 98SE 4.10.2222 (Original Release) Windows* Me 4.90.3000 (Original Release) Windows* 2000 5.00.2195 (Original Release) Windows* XP 5.10.2600 (Original Release) Windows Server* 2003 5.20.3790 (Original Release) To verify which operating system has been installed onto the target system, follow the steps below: a. Click on Start. b. Select Settings. c. Select Control Panel. d. Double-click on the System icon. e. Click on the General system properties tab. f. Verify which OS has been installed by reading the System information. 3. It is recommended that the software be installed on systems with at least 32MB of system memory when using Windows* 98SE and Windows* Me. Windows* 2000 and Windows* XP require at least 64MB of system memory. 4. It is recommended that there be a minimum of 5MB of hard disk space on the system in order to install this software. 5. Check the System Requirements. The operating system must be fully installed and running on the system before running this software. 6. Close any running applications to avoid installation problems. 7. It is recommended that the Intel(R) Chipset Software Installation Utility be installed onto the target system prior to the installation of other drivers. Please check with the system provider to determine which operating system and Intel(R) chipset are used in the system. ************************************************************ * 3. CONTENTS OF THE DISTRIBUTION PACKAGE ************************************************************ The Intel(R) Chipset Software Installation Utility package contains the following items: File(s) ------- INFINST_xxx.EXE -or- INFINST_xxx.ZIP README.TXT, RELEASE_xxx.HTM *** NOTE: Only the files that reference the currently detected devices are copied to the system. If the -A option is exercised, the files are not copied to the \INF directory. Refer to Section 4 for more information. ************************************************************ * 4. LIST OF AVAILABLE COMMAND LINE FLAG OPTIONS ************************************************************ The Intel(R) Chipset Software Installation Utility supports several command line flags for various installation options. All command line flags and parameters must be separated by a space, except for the language code after the '-L' flag. Due to the different distribution formats available for the Intel(R) Chipset Software Installation Utility, the command line flag syntax may vary: 1. Self-Extracting .EXE Distribution: When installing this software using the .EXE distribution, an extra '-A' must be appended to the INFINST_xxx.EXE program call (i.e. INFINST_ENU.EXE -A) in order to successfully pass command line flags. NOTE: The extra '-A' flag for the self-extracting .EXE package is different from the '-A' command line flag option described under Compressed .ZIP Distribution. Example: To extract INF files using the '-A' flag described below, the installation program should be invoked as follows: INFINST_ENU.EXE -A -A (optional -P) 2. Compressed .ZIP Distribution: When installing this software using the .ZIP distribution, use the command line flags exactly as discribed below. Example: To extract INF files using the '-A' flag described below, the installation program should be invoked as follows: SETUP.EXE -A (optional -P) Below is a list of all the available command line flags that may be used with the program call. Note that the '-L' and the '-S' flags MUST be specified at the end of the command line flag list. Flag Description ---- ----------- -? Displays the list of available command line flags. This flag works in Interactive Mode only. -A Extracts the INF files and Readme to either "C:\Program Files\Intel\InfInst" or the directory specified using the '-P' flag. The software will NOT install these INF files to the system. This flag can be combined only with the '-P' flag. All other options will be ignored if the '-A' flag is specified. This flag works in either Silent Mode or Interactive Mode. -B Automatically reboots the system after installation. This flag is ignored if '-A' flag is specified. This flag works in either Silent Mode or Interactive Mode. -H Enables DMA Mode for an IDE device. -L Forces the InstallShield* user interface to display the specified language during setup. Note that there should be NO spaces between '-L' and the 4-digit language code (see below). This flag and the '-S' flag must be placed at the end of the command line flag list. This flag works in Interactive Mode only. -NOLIC Disables the license agreement dialog box during installation. This parameter works in Interactive Mode only. -NOREAD Disables the Readme display during installation. This flag works in Interactive Mode only. -NOWEL Disables the welcome screen during installation. This flag works in Interactive Mode only. -OVER ALL Updates ALL INF drivers even if third party drivers are currently installed. This flag works in Interactive Mode only. -OVER FWH Updates the security drivers even if a third party security driver is currently installed. This flag works in Interactive Mode only. -OVER IDE Updates the storage drivers even if a third party storage driver is currently installed. This flag works in Interactive Mode only. -OVER SMB Updates the LAN drivers even if third party LAN drivers are currently installed. This flag works in Interactive Mode only. -P Specifies the hard disk location to which the INF program files are copied. If this flag is not specified at the command line, the directory is as follows: C:\Program Files\Intel\INFInst If this flag is used without the '-A' option, only the Readme will be copied to . The directory name can include spaces, but then a pair of double quotes (") must enclose the directory name. This flag works in either Silent Mode or Interactive Mode. -S Runs the Installer in Silent Mode (no user interface is displayed). This flag and the '-L' flag must be placed at the end of the command line flag list. -SKIP Suppresses the installation of one or more devices.This flag works in either Silent Mode or Interactive Mode. -INTELIDE Installs the INTELIDE.SYS instead of the default PCI storage driver, PCIIDE.SYS. This flag only operates on Windows* 2000, Windows* XP, and Windows Server* 2003. On other operating systems, this flag will be ignored and the default PCI storage driver, PCIIDE.SYS, will be installed. This flag works in either Silent Mode or Interactive Mode. Below are the language codes used with the '-L' flag: Language -------- ---------- Chinese (Simplified) 0804 Chinese (Traditional) 0404 Czech 0005 Danish 0006 Dutch 0013 English (United States) 0009 Finnish 000B French (Canada) 0C0C French (Standard) 040C German 0007 Greek 0008 Hungarian 000E Italian 0010 Japanese 0011 Korean 0012 Norwegian 0014 Polish 0015 Portuguese (Brazil) 0416 Portuguese (Standard) 0816 Russian 0019 Spanish 000A Swedish 001D Thai 001E Turkish 001F ************************************************************ * 5. CONTENTS OF THE EXTRACTED FILES ************************************************************ INF files are copied to the hard disk after running the Intel(R) Chipset Software Installation Utility executable with an '-A' flag (i.e., "INFINST_ENU.EXE -A -A" or "SETUP.EXE -A"). The location of the INF files depends on whether a '-P' flag is specified along with the '-A' flag: 1. If a '-P' flag is not specified, then the INF files are copied to the following directory: "C:\Program Files\Intel\INFINST" 2. If a '-P' flag is specified, then the INF files are copied to the location listed immediately after the '-P' flag. Refer to Section 4 for more information on flag usage. After INF file extraction, the INF files and components are copied to the . These files and components are categorized according to the Intel(R) Chipset types. The following table summarizes the locations of the INF files by chipsets: NOTE: The INF files are designed to update only devices not supported by the corresponding operating system. NOTE: "" is abbreviated "" in the remainder of this section. For each subdirectory of (e.g., ICH, ICH2, etc), the INF files are further classified according to the operating systems they are designed for: Win98SE\ ---> Contains INF files designed for Windows* 98SE ONLY. Win2000\ ---> Contains INF files designed for Windows* 2000 ONLY. WinMe\ ---> Contains INF files designed for Windows* Me ONLY. WinXP\ ---> Contains INF files designed for Windows* XP ONLY. Win2003\ ---> Contains INF files designed for Windows Server* 2003 ONLY. NOTE: INFPrelo.INF makes a CUSTOM.INF template that installs the INF files for Intel(R) chipsets during operating system setup. OEMs can incorporate this file into the Setup directory for the OEM Preload Kit. (Refer to Section 8 for more details.) ************************************************************ * 6. INSTALLING THE SOFTWARE IN INTERACTIVE MODE ************************************************************ 1. Verify that all system requirements have been met as described in Section 2 above. 2. Run the InstallShield* installation program: Self-extracting .EXE distribution: INFINST_xxx.EXE Compressed .ZIP distribution: SETUP.EXE 3. You will be prompted to agree to the license agreement. If you do not agree, the installation program will exit before extracting any files. 4. Once the operating system reboots, follow the on-screen instructions and accept default settings to complete the setup. ************************************************************ * 7. INSTALLING THE SOFTWARE IN SILENT MODE ************************************************************ 1. Verify that all system requirements have been met as described in section 2. 2. Run the InstallShield* installation program: For silent install with auto-reboot: Self-extracting .EXE distribution: INFINST_xxx.EXE -a -b -s Compressed .ZIP distribution: SETUP.EXE -b -s - or - For silent install without auto-reboot: Self-extracting .EXE distribution: INFINST_xxx.EXE -a -s Compressed .ZIP distribution: SETUP.EXE -s 3. The utility will perform the necessary updates and record the installation status in the following system registry key: HKEY_LOCAL_MACHINE\Software\Intel\INFInst 4. If the utility was invoked with the "-b" flag, the system will automatically reboot if the update was successful. NOTE: The system MUST be rebooted for all device updates to take effect. 5. To determine whether the install was successful, verify the "install" value in the registry key specified in Step 3. 6. In Silent Mode the utility will not display the license agreement. When using Silent Mode the license agreement, license.txt, will be placed in the following folder: Program Files/Intel/INFInst folder. Please read this agreement. The following table describes the various parameters: Name Type Data Description ----- ---- ---- ----------- "install" String "success" The installation was successful. "fail" The installation was not successful. No INF files were copied to the system. "reboot" String "Yes" A reboot is required to complete the installation. "No" No reboot is required to complete the installation. "version" String Current version number of the Intel(R) Chipset Software Installation Utility ************************************************************ * 8. INSTALLING THE INF FILES PRIOR TO OS INSTALLATION ************************************************************ This procedure requires a minimum of 5MB of hard disk space. It is important to make sure there is enough disk space before beginning the copy process. Copy the operating system installation files from the setup directory to a directory on the hard disk. This can be done by opening 'My Computer', right-clicking on the correct drive, and selecting 'Properties'. The directories shall be referred to as follows: Windows* 98SE : Windows* Me : Windows* 2000 : Windows* XP : Windows Server* 2003 : ************************************************************ * 8A. INSTALLING THE WINDOWS* 98SE/WINDOWS* ME * INF FILES PRIOR TO OS INSTALLATION ************************************************************ NOTE: The Windows* 98SE or Windows* Me OEM Preload Kit distribution CD contains a setup directory with all the base operating system setup files (*.CAB) and the installation program (SETUP.EXE). The name of the directory may vary depending on the distribution CD (e.g., \WIN98SE\). 1. If you are preloading Windows* 98SE, copy the Windows* 98SE INF files from \XXXX\Win98SE to the setup directory. -or- If you are preloading Windows* Me, copy the Windows* Me INF files from \XXXX\WinMe to the setup directory. NOTE: XXXX is the directory name for the chipset of interest. Refer to Section 8 for more details. 2. Run SETUP.EXE to install Windows* 98SE or Windows* Me. ************************************************************ * 8B. INSTALLING THE WINDOWS* 2000 INF FILES PRIOR TO * OS INSTALLATION ************************************************************ NOTE: The Windows* 2000 OEM Preload Kit distribution CD contains a setup directory with all the base operating system setup files and installation programs (WINNT.EXE and WINNT32.EXE). The name of the directory may vary depending on the distribution CD (e.g., \I386\). 1. Create the following directory structure under the : \$OEM$\$$\INF 2. Copy the Windows* 2000 INF files from \XXXX\Win2000 to the directory created in Step 1 above: \$OEM$\$$\INF NOTE: XXXX is the directory name for the chipset of interest. Refer to Section 8 for more details. 3. Create the following directory structure under the : \$OEM$\$1\drivers\IntelINF 4. Copy the Windows* 2000 INF files and the catalog files (.CAT) from \XXXX\Win2000 to the directory created in Step 4 above: \$OEM$\$1\drivers\IntelINF NOTE: XXXX is the directory name for the chipset of interest. Refer to Section 8 for more details. 5. Either modify the default Windows* 2000 installation answer file, UNATTEND.TXT, located in , or create a customized answer file. The answer file must include the following information: [Unattended] OemPreinstall = Yes OemPnPDriversPath="drivers\IntelINF" A sample answer file for preloading the Intel(R) Chipset Software Installation utility files is available: \XXXX\Win2000\INFAnswr.TXT For more information about Windows* 2000 answer files and unattended installations, please refer to the Microsoft* Windows* 2000 Guide to Unattended Setup. If you are a computer manufacturer, refer to the Microsoft Windows* 2000 OEM Preinstallation Kit (OPK) User Guide for more information about the \$OEM$ folder. Otherwise, refer to the Microsoft Windows* 2000 Deployment Guide. 6. Run "WINNT.EXE /u: /s:" to install Windows* 2000. ************************************************************ * 8C. INSTALLING THE WINDOWS* XP INF FILES PRIOR TO * OS INSTALLATION ************************************************************ NOTE: The Windows* XP OEM Preload Kit distribution CD contains a setup directory with all the base operating system setup files and installation programs (WINNT.EXE and WINNT32.EXE). The name of the directory may vary depending on the distribution CD (e.g., \I386\). 1. Create the following directory structure under the : \$OEM$\$$\INF 2. Copy the Windows* XP INF files from \XXXX\WinXP to the directory created in Step 1 above: \$OEM$\$$\INF NOTE: XXXX is the directory name for the chipset of interest. Refer to Section 8 for more details. 3. Create the following directory structure under the : \$OEM$\$1\drivers\IntelINF 4. Copy the Windows* XP INF files AND the catalog files (.CAT) from \XXXX\WinXP to the directory created in Step 4 above: \$OEM$\$1\drivers\IntelINF NOTE: XXXX is the directory name for the chipset of interest. Refer to Section 8 for more details. 5. Either modify the default Windows* XP installation answer file, UNATTEND.TXT, located in , or create a customized answer file. The answer file must include the following information: [Unattended] OemPreinstall = Yes OemPnPDriversPath="drivers\IntelINF" A sample answer file for preloading the Intel(R) Chipset Software Installation utility files is available: \XXXX\WinXP\INFAnswr.TXT If you are a computer manufacturer, refer to the Microsoft* Windows* XP Guide to Unattended Setup for more information about Windows* XP answer files and unattended installations. For more information about the \$OEM$ folder, refer to the Microsoft Windows* XP OEM Preinstallation Kit (OPK) User Guide. If you are not a manufacturer, refer to the Microsoft Windows* XP Deployment Guide. 6. Run "WINNT.EXE /u: /s:" to install Windows* XP. ************************************************************ * 8D. INSTALLING THE WINDOWS SERVER* 2003 INF FILES PRIOR * TO OS INSTALLATION ************************************************************ NOTE: The Windows Server* 2003 OEM Preload Kit distribution CD contains a setup directory with all the base operating system setup files and installation programs (WINNT.EXE and WINNT32.EXE). The name of the directory may vary depending on the distribution CD (e.g., \I386\). 1. Create the following directory structure under the : \$OEM$\$$\INF 2. Copy the Windows Server* 2003 INF files from \XXXX\Win2003 to the directory created in Step 1 above: \$OEM$\$$\INF NOTE: XXXX is the directory name for the chipset of interest. Refer to Section 8 for more details. 3. Create the following directory structure under the : \$OEM$\$1\drivers\IntelINF 4. Copy the Windows Server* 2003 INF files and the catalog files (.CAT) from \XXXX\Win2003 to the directory created in Step 3 above: \$OEM$\$1\drivers\IntelINF NOTE: XXXX is the directory name for the chipset of interest. Refer to Section 8 for more details. 5. Either modify the default Windows Server* 2003 installation answer file, UNATTEND.TXT, located in , or create a customized answer file. The answer file must include the following information: [Unattended] OemPreinstall = Yes OemPnPDriversPath="drivers\IntelINF" A sample answer file for preloading the Intel(R) Chipset Software Installation utility files is available: \XXXX\Win2003\INFAnswr.TXT For more information about Windows Server* 2003 answer files and unattended installations, please refer to the Microsoft Windows Server* 2003 Guide to Unattended Setup. If you are a computer manufacturer, refer to the Microsoft Windows Server* 2003 OEM Preinstallation Kit (OPK) User Guide for more information about the \$OEM$ folder. Otherwise, refer to the Microsoft Windows Server* 2003 Deployment Guide. 6. Run "WINNT.EXE /u: /s:" to install Windows* 2000. ************************************************************ * 9. INSTALLING THE INF FILES AFTER OS INSTALLATION ************************************************************ ************************************************************ * 9A. INSTALLING THE WINDOWS* 98SE/WINDOWS* * ME INF FILES AFTER OS INSTALLATION ************************************************************ Some Intel(R) chipset platforms are already supported by Windows* 98SE and Windows* Me, so it may not be necessary to use the INF files provided by this software to update these operating systems. The following steps describe the installation process for the Windows* 98 Second Edition and Windows* Me INF files. You may need to repeat these steps to update all Intel(R) chipset devices not supported by these operating systems. 1. Depending on the operating system you intend to update, copy the contents of one of the following directories to the root directory of the floppy disk (A:\). For Windows* 98SE: \XXXX\Win98SE For Windows* Me: \XXXX\WinME NOTE: XXXX is the directory name for the chipset of interest. Refer to Section 8 for more details. 2. Close all programs currently running on the system. 3. Click on Start. 4. Select Settings. 5. Select Control Panel. 6. Double click on the System icon. 7. Click on the Device Manager tab. 8. Click on the View Devices by Connection button. 9. Click on Plug and Play BIOS, or Advanced Configuration and Power Interface (ACPI) BIOS. NOTE: Only one of the above items will be displayed for a given system. 10. Click on PCI bus. 11. Click on the line containing the description PCI standard host CPU bridge -or- PCI standard ISA bridge -or- PCI standard PCI-to-PCI bridge -or- PCI System Management Bus -or- Standard Dual PCI IDE Controller -or- Standard Universal PCI to USB Host Controller (This line will be selected.) 12. Click on the Remove button at the bottom of the window. 13. If more than one Intel(R) chipset device needs updating, go to Step 11 to remove more devices. 14. When prompted to reboot the system, select Yes. 15. Reboot the system. 16. The Windows operating system will launch the Add New Hardware Wizard. Select Next in the dialog box that states: "This wizard searches for new drivers for:" 17. Ensure that the following choice is selected: Search for the best driver for your device (Recommended) 18. Select Next. 19. Insert the floppy containing the .INF files into the floppy drive. 20. Ensure that the following choice is selected: Floppy disk drives 21. If the .INF files are not located in the root directory of the floppy disk, also select the "Specify a location" and enter the path to the .INF files needed to update this operating system. 22. Select Next. 23. The Windows operating system should report that the driver has been found and that it is "now ready to install the best driver for this device." 24. Select Next. 25. Select Finish. 26. The Windows operating system may prompt you to install additional drivers if more than one device was removed during Steps 11 through 13. Follow the same procedure to install the remaining Intel(R) chipset devices. 27. Reboot the system when prompted to do so. ************************************************************ * 9B. INSTALLING THE WINDOWS* 2000 INF FILES AFTER OS * INSTALLATION ************************************************************ Some Intel(R) chipset platforms already are supported by Windows* 2000, so it may not be necessary to use the INF files provided by this software to update Windows* 2000. The following steps describe the installation process of the Windows* 2000 INF files. You may need to repeat these steps to update all Intel(R) chipset devices not supported by Windows* 2000. 1. Copy the contents of the \XXXX\Win2000 directory to the root directory of the floppy disk (A:\). NOTE: XXXX is the directory name for the chipset of interest. Refer to Section 8 for more details. 2. Close all programs currently running on the system. 3. Click on Start. 4. Select Settings. 5. Select Control Panel. 6. Double-click on the System icon. 7. Click on the Hardware tab. 8. Click on the Device Manager button. 9. Select "Devices by connection" under the View menu. 10. Click on MPS Uniprocessor PC -OR- MPS Multiprocessor PC. NOTE: Only one of the above items will be displayed for a given system. 11. Click on PCI bus. 12. Right-click on the line containing the description PCI standard host CPU bridge -or- PCI standard ISA bridge -or- PCI standard PCI-to-PCI bridge -or- PCI System Management Bus -or- Standard Dual PCI IDE Controller -or- Standard Universal PCI to USB Host Controller (This line will be selected.) 13. Select Properties from the pull-down menu. 14. Click on the Driver tab. 15. Click on the Update Driver button. 16. Windows* 2000 will launch the Upgrade Device Driver Wizard. Select Next. 17. Ensure that the following choice is selected: Search for a suitable driver for my device (recommended) 18. Insert the floppy containing the Windows* 2000 INF files into the floppy drive. 19. Select Next. 20. Windows* 2000 will list locations from where the updated driver file can be found. Ensure that the following choice is selected: Floppy disk drives 21. Select Next. 22. Windows* 2000 should report that a driver has been found: (The detected device name will be displayed.) Select Next. 23. Select Finish. 24. Reboot the system when prompted to do so. ************************************************************ * 9C. INSTALLING THE WINDOWS* XP INF FILES AFTER OS * INSTALLATION ************************************************************ Some Intel(R) chipset platforms already are supported by Windows* XP so it may not be necessary to use the INF files provided by this software to update Windows* XP. The following steps describe the installation process of the Windows* XP INF files. You may need to repeat these steps to update all Intel(R) chipset devices not supported by Windows* XP. 1. Copy the contents of the \XXXX\WinXP directory to the root directory of the floppy disk (A:\). NOTE: XXXX is the directory name for the chipset of interest. Refer to Section 8 for more details. 2. Close all programs currently running on the system. 3. Click on Start. 4. Select Settings. 5. Select the Control Panel. 6. Double-click on the System icon. 7. Click on the Hardware tab. 8. Click on the Device Manager button. 9. Select "Devices by connection" under the View menu. 10. Click on MPS Uniprocessor PC -OR- MPS Multiprocessor PC. NOTE: Only one of the above items will be displayed for a given system. 11. Click on PCI bus. 12. Right-click on the line containing the description PCI standard host CPU bridge -or- PCI standard ISA bridge -or- PCI standard PCI-to-PCI bridge -or- PCI System Management Bus -or- Standard Dual PCI IDE Controller -or- Standard Universal PCI to USB Host Controller (This line will be selected.) 13. Select Properties from the pull-down menu. 14. Click on the Driver tab. 15. Click on the Update Driver button. 16. Windows* XP will launch the Upgrade Device Driver Wizard. Select Next. 17. Ensure that the following choice is selected: Search for a suitable driver for my device (recommended) 18. Insert the floppy containing the Windows* XP INF files into the floppy drive. 19. Select Next. 20. Windows* XP will list locations from where the updated driver file can be found. Ensure that the following choice is selected: Floppy disk drives 21. Select Next. 22. Windows* XP should report that a driver has been found: (The detected device name will be displayed.) Select Next. 23. Select Finish. 24. Reboot the system when prompted to do so. ************************************************************ * 9D. INSTALLING THE WINDOWS SERVER* 2003 INF FILES AFTER * OS INSTALLATION ************************************************************ Some Intel(R) chipset platforms already are supported by Windows Server* 2003 so it may not be necessary to use the INF files provided by this software to update Windows Server* 2003. The following steps describe the installation process of the Windows* XP INF files. You may need to repeat these steps to update all Intel(R) chipset devices not supported by Windows Server* 2003. 1. Copy the contents of the \XXXX\Win2003 directory to the root directory of the floppy disk (A:\). NOTE: XXXX is the directory name for the chipset of interest. Refer to Section 8 for more details. 2. Close all programs currently running on the system. 3. Click on Start. 4. Select Settings. 5. Select the Control Panel. 6. Double-click on the System icon. 7. Click on the Hardware tab. 8. Click on the Device Manager button. 9. Select "Devices by connection" under the View menu. 10. Click on MPS Uniprocessor PC -OR- MPS Multiprocessor PC. NOTE: Only one of the above items will be displayed for a given system. 11. Click on PCI bus. 12. Right-click on the line containing the description PCI standard host CPU bridge -or- PCI standard ISA bridge -or- PCI standard PCI-to-PCI bridge -or- PCI System Management Bus -or- Standard Dual PCI IDE Controller -or- Standard Universal PCI to USB Host Controller (This line will be selected.) 13. Select Properties from the pull-down menu. 14. Click on the Driver tab. 15. Click on the Update Driver button. 16. Windows Server* 2003 will launch the Upgrade Device Driver Wizard. Select Next. 17. Ensure that the following choice is selected: Search for a suitable driver for my device (recommended) 18. Insert the floppy containing the Windows Server* 2003 INF files into the floppy drive. 19. Select Next. 20. Windows Server* 2003 will list locations from where the updated driver file can be found. Ensure that the following choice is selected: Floppy disk drives 21. Select Next. 22. Windows Server* 2003 should report that a driver has been found: (The detected device name will be displayed.) Select Next. 23. Select Finish. 24. Reboot the system when prompted to do so. ************************************************************ * 10. IDENTIFYING THE SOFTWARE VERSION NUMBER ************************************************************ The version numbers displayed by Device Manager for a given device may not be the same as the Intel(R) Chipset Software Installation Utility version. The correct version number is shown at the top of this readme file. ************************************************************ * 11. TROUBLESHOOTING ************************************************************ It is assumed that the system requirements in Section 2 above have been satisfied. Issue: At the end of executing the Chipset Software Installation Utility, the USB keyboard and mouse will stop functioning. This problem only occurs when using Windows XP with SP1 on a system configured with a USB keyboard and/or mouse. This condition is temporary until a system reset. Solution1: A recommended fix has been provided by Microsoft in Knowlege Base article(822603). For additional information, please refer to the KB article located at http://support.microsoft.com/default.aspx?scid=kb;[LN];822603 Please use the following installation procedures: - Windows XP installed with SP1 - QFE (822603) installed - Latest Chipset Utility Software installed. Solution2: The command line flag "-Skip " can be used with the Intel(R) Chipset Software Installation Utility program to cause the USB2 driver not to be installed. The DevID's for ICH4/ICH5 are 24CD/24DD. This will cause the USB2 controller to have a yellow exclamation point in Device Manager (Usually located under Other Devices and identified as "Universal Serial Bus (USB) Controller"). To install the USB2 driver right-click this entry, select update driver, and allow the system to install automatically. When completed, nothing more should be required. Issue: After installing the Intel(R) Extreme Graphics Driver to utilize the integrated graphics capabilities of the Intel(R) chipset, software support for the AGP function of the chipset is disabled in systems using the Windows* 98, Windows* 98SE, and Windows* ME operating systems. Solution: If a user wishes to install an external AGP graphics card subsequent to installing the Intel(R) Extreme Graphics Driver on a system using a Windows* 98, Windows* 98SE, or Windows* Me operating system, the Intel(R) Chipset Software Installation Utility must be re-installed to re-enable software support for AGP functionality. (In addition, the driver associated with the graphics card must also be installed.) Issue: System locks up during Device Manager Remove or during restart. Solution: System lockup can occur during reboot as a result of several possible system issues. In the event of system lockup, reboot the machine and view Device Manager. If devices are listed properly and the system experiences no further problems, then the .INF file restore process was successful. If devices are not configured correctly, try re-running the procedures outlined in Section 3. If this does not fix the issue or further issues are experienced, reinstall the operating system. Issue: After running the setup program and rebooting the machine, Windows reports that it cannot find one of the following files: ESDI_506.pdr Solution: Click Browse in the dialog box where this issue occurs, locate the \System\IOSubsys directory. Click OK. The system should be able to locate this file in this directory and continue re-enumerating for the new devices. Issue: After running the setup program and rebooting the machine, Windows reports that it cannot find one of the following files: UHCD.SYS USBD.SYS USBHUB.SYS Solution: Click Browse in the dialog box where this issue occurs and locate the following directory: \System32\drivers (for Windows* 98SE, Windows* Me) Click OK. The system should be able to locate the files in this directory and continue re-enumerating for the new devices. Issue: After running the setup program and rebooting the machine, Windows reports that it cannot find the following file: ISAPNP.VXD Solution: Click Browse in the dialog box where this issue occurs and locate the \System directory. Click OK. The system should be able to locate this file in this directory and continue re-enumerating for the new devices. Issue: After performing the silent install, the HKLM\Software\Intel\InfInst key was not created or the data of the value "install" is not "success". Solution: This is caused by one of the following scenarios: - The current system does not contain a supported operating system, or -or- - The current system does not contain a supported chipset. Verify that the System Requirements are met as outlined in Section 2. ************************************************************ * DISCLAIMER ************************************************************ Intel is making no claims of usability, efficacy or warranty. The Intel(R) SOFTWARE LICENSE AGREEMENT (OEM / IHV / ISV Distribution & Single User) completely defines the licensed use of this software. ************************************************************ Information in this document is provided in connection with Intel(R) products. No license, express or implied, by estoppel or otherwise, to any intellectual property rights is granted by this document. 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