This README file contains the latest information about installing IBM FAStT Storage Manager for Novell NetWare. Note: Netware host attachment to the FAStT600 and FAStT100 is an additional purchase - IBM FAStT600 or FAStT100 Host Kit Option or IBM FAStT600 or FAStT100 Feature code. The IBM Netware Host Kit Option contains the required IBM licensing to attach a Netware Host System to the FAStT600 or FAStT100. Please contact your IBM service representatives or IBM resellers for purchasing information. Refer to the IBM TotalStorage™ Disk Storage Systems Technical Support web site for the latest information and updated readme file. Last Update: 06/16/2004 Products Supported: --------------------------------------------------- | | Machine Type | Model | |-----------|--------------|------------------------| | FAStT 900 | 1742 | 90X , 90U | |-----------|--------------|------------------------| | FAStT 700 | 1742 | 1RX , 1RU | |-----------|--------------|------------------------| | FAStT 600 | 1722 | 6LX , 6LU , 60X and 60U| |-----------|--------------|------------------------| | FAStT 100 | 1724 | 100 | |-----------|--------------|------------------------| | FAStT 500 | 3552 | 1RX , 1RU | |-----------|--------------|------------------------| | FAStT 200 | 3542 | 1RX , 1RU , 2RX and 2RU| --------------------------------------------------- Note: The FAStT Storage Server controller firmware version 05.40.xx.xx and earlier along with its associated NVSRAM files should not be loaded into FAStT storage servers connected to FAStT EXP100 drive expansion enclosures. For FAStT Storage Servers connected to FAStT EXP100 drive expansion enclosures, the controller firmware version 05.41.xx.xx and its associated NVSRAM file must be used instead. In addition, the controller firmware version 05.42.xx.xx and its associated NVSRAM file must be used for the FAStT100 storage server. Either NetWare 6 with Support Pack 4 or Netware 6.5 with Support Pack 1.1 is required for this release of the IBM FAStT Storage Manager host software for Netware. ======================================================================= CONTENTS ----------------- 1.0 Overview 2.0 Change History 2.1 Code levels at release 3.0 Installation and Setup Instructions 4.0 Configuration Information 5.0 Unattended Mode 6.0 Web Sites and Support Phone Number 7.0 Trademarks and Notices 8.0 Disclaimer ======================================================================= 1.0 Overview ------------------- This IBM FAStT Storage Manager release includes the latest version of IBM FAStT Storage Manager host software for Novell NetWare. The \SM8clientcode directory contains the files necessary for installing the IBM FAStT Storage Manager Software in a NetWare environment. The \Docs directory in the CD-ROM that is shipped with the Netware host kit contains the documentation necessary for installing the IBM FAStT Storage Manager host software for NetWare. In addition, the IBM TotalStorage FAStT Storage Manager Version 8.4x Installation and Support Guide for Intel-based Operating System Environments is also available on IBM's Support Web Site as a downloadable Portable Document Format (PDF) file. Important: This release of IBM FAStT Storage Manager host software supports all FAStT Storage Servers with general released firmware versions from 04.00.02.xx up to 05.42.xx.xx. Refer to the IBM FAStT Support Web Site for latest FAStT controller firmware and NVSRAM files for IBM machine types 1722, 1724, 1742, 3542 and 3552. http://www.ibm.com/storage/support/fastt The following table shows the first four digits of the controller firmware versions that are currently available for various models of FAStT storage server. ------------------------------------------------------------------ | | Controller firmware version ... | |----------------|---------------|----------------|----------------| | FAStT | included with | provided in | included in the| | Storage Server | purchase | SM 8.4 upgrade | EXP100 purchase| | Model | | kit | | |----------------|---------------|---------------------------------| | FAStT900 | 05.30.xx.xx | 05.40.xx.xx | 05.41.xx.xx | |----------------|---------------|---------------------------------| | FAStT600 Single| 05.34.xx.xx | N/A | N/A | | Controller Opt.| | | | |----------------|---------------|---------------------------------| | FAStT600 | 05.34.xx.xx | N/A | 05.41.xx.xx | | Standard Option| | | | |----------------|---------------|---------------------------------| | FAStT600 Turbo | N/A | 05.40.xx.xx | 05.41.xx.xx | | Option | | | | |----------------|---------------|---------------------------------| | FAStT700 | 05.30.xx.xx | 05.40.xx.xx | N/A | |----------------|---------------|---------------------------------| | FAStT500 | 05.30.xx.xx | N/A | N/A | |----------------|---------------|---------------------------------| | FAStT200 | 05.30.xx.xx | N/A | N/A | |----------------|---------------|---------------------------------| | FAStT100 | 05.42.xx.xx | N/A | N/A | ------------------------------------------------------------------- New features that are introduced with the controller firmware version 05.4x.xx.xx or newer will not be available for any FAStT storage server controllers without the controller firmware version 05.4x.xx.xx installed. Please contact your IBM service representative or IBM resellers for purchasing info. ======================================================================= 1.1 Known Issues/Limitations ----------------------------------------- 1. Storage Manager prompts you for a password if all hard disk drives are removed from the storage subsystem. After removing all drives from a storage subsystem (or not powering on drives and only the controller), the IBM FAStT Storage Manager software will prompt you for a password when trying to start the software or trying to perform protected operations. Any password entered will fail. Password information is stored on a reserved area of each hard disk drive on the storage subsystem. Each drive stores a mirrored copy of the password data. When there are no drives in the storage subsystem, the storage management software does not find the password data when you attempt password protected operations. Add one drive to the storage subsystem and retry the operation. Since the RAID controller unit should not be powered on until the expansion units are attached and powered on, this should be done by powering off the RAID controller unit, properly attaching all expansion units (with drives installed), to the RAID controller unit and powering them on, and then powering the RAID controller unit back on. At this point the storage subsystems can be re-discovered and managed using the IBM FAStT Storage Manager 8.4 software. 2. The FAStT Storage Management dialog windows may be displayed cropped without the vertical and horizontal scroll bars. Just move the mouse pointer over the edge of the window until the mouse pointer change to window resize pointer, left click and hold to grip the window edge to resize it. 3. If the controller in the IBM FAStT Storage Server with firmware 05.3x.xx.xx is connected to a SAN with more than 64 host connections per controller port that can log into the controllers, one must either use the switch zoning function or rearrange the SAN connections so that only the maximum number of host connections can be seen and log into the controller. The FAStT Storage Subsystem FAStT900, FAStT700 and FAStT500 (IBM machine type 1742 and 3552) have two ports per controller - one per minihub slot. The FAStT Storage FAStT600 (IBM machine type 1722) has two ports per controller. The FAStT storage Subsystem FAStT200 (IBM machine type 3542) has only one port per controller. 4. If you define a large number of arrays, you will not be able to right-click a logical drive and get a pop-up menu in the Physical View of the Subsystem management window. You must use the Logical Drive pull-down menu to select the logical drive options. 5. The IBM FAStT Storage Server hardware and software is designed to have redundant paths from the host system to ensure the availability of storage. However, it is possible to connect a single host adapter from the host system to one of the controller minihubs and then connect this minihub to the minihub of the other controller. This configuration will create a FC-AL loop between the host adapter and the two IBM FAStT Storage Server controllers and no redundant path to the host system. When you connect the two minihubs together, always connect the "IN" port of one minihub to the "OUT" port of the other minihub or vice versa. Do not connect the "IN" port of one to the "IN" port of the other minihub or the "OUT" port of one minihub to the "OUT" port of the other minihub. 6. When trying to unload the Storage Manager Agent it will not completely unload. After running the "Java -killxxx" command you must then type "unload Java" at the server console. You may then restart the Novell GUI console by typing "startx" at the server console. 7. When trying to configure disks in Console One you will first need to allow the disks to finish synchronizing in Storage Manager prior to trying to create your disks in Console One. 8. When creating a Remote Mirror of a base logical drive, in the case where a FlashCopy of the base logical drive has already been created, the following restriction applies. If the Remote Mirror relationship is created while the base logical drive is receiving I/O, the FlashCopy logical drive will be failed. The work around is to quiesce I/O to the base logical drive while you are creating the remote mirror relationship. Alternatively, if the Remote Mirror relationship is created before creating the FlashCopy logical drive, the FlashCopy logical drive will not be failed. 9. Dynamically changing the cache read ahead multiplier setting via the storage manager client may result in an error message indicating the operation has failed. Despite the error message, the request to change the cache read ahead multiplier will remain queued to the controllers and will eventually complete when I/O activity to the storage subsystem has subsided. In order to avoid the error message and any delays in the cache read ahead multiplier value changing, it is recommended to change the cache read ahead multiplier when the subsystem is in a quiesced state. 10. When managing the FAStT Storage Servers with firmware version 05.3x.xx.xx, the Help window of the Subsystem Management window may not be displayed correctly the topics that are listed as result of executing a full text search. 11. When migrating array(s) from a dual controller FAStT storage server to a single controller FAStT storage server, you must first set the preferred owner of the to-be-migrated array(s) to be controller A before inserting it into the drive slots of a single controller FAStT storage server. Otherwise, the array(s) will not be added to the single controller FAStT storage server correctly which might cause problems. 12. When saving the FAStT storage server event log entries, it may take up to several minutes to save all entries in the event log depending on the FAStT management workstation resources. However, the FAStT Storage Manager client GUI will show the completion of the event log saving almost instantly. The work around is to check the file size of the file that the event log entries are saved periodically; if the file size does not change, the event log saving is completed. 13. You must suspend all I/O while ESM firmware downloads if you select multiple enclosures for downloading ESM firmware. If you select only one enclosure for download at a time, you can download ESM firmware with I/Os. However, IBM recommends that you suspend all I/O activity to perform firmware upgrades. 14. When managing a single controller FAStT Storage Server model, do not use the menu option - Configuration->Automatic... - in the Subsystem Management window to create LUNs. You might not be able to access or manage LUNs that are created this way. 15. There is no support for SMagent and SMutil in Netware 6.5. 16. Netware 6.5 with Support Pack 1.1 is supported with FAStT100 storage server only. Please contact IBM representatives or resellers for the availability of support on other version of Netware OS. ======================================================================= 1.3 Enhancements --------------------------- Please refer to the New Features section of the IBM TotalStorage FAStT Storage Manager Version 8.4x Installation and Support Guide for Intel-based Operating System Environments. ======================================================================= 1.4 Prerequisites ------------------------ 1. NetWare 6 with Support Pack 4 or Netware 6.5 with Support Pack 1.1 2. "Direct connection of the FAStT600 to a host system running Microsoft Windows, Novell NetWare or x86 Linux is only supported using the IBM FAStT FC2-133 Host Bus Adapter (HBA), IBM option part number 24P0960 or feature code 2104 with the last 6 digits of the 13 digit serial number of the HBA is H21160 or higher. For example, if the serial number is FFC0308H21161, the last 6 digits will be H21161, which indicates that this HBA meets the FAStT600 direct connect prerequisite. In addition, direct connect to the NAS 300G (Machine Type 5196) Model G27 or Model G02 containing Feature Code 3706 is only supported if the last 6 digits of the 13 digit serial number of the HBA is above H21160. Note: NetWare 6.5 with Support Pack 1.1 is supported with FAStT100 storage server only. Please contact IBM Resellers or Representatives for updates regarding the availability of such support in the future. ======================================================================= 1.5 Dependencies -------------------------- IBM FAStT Storage Manager version 08.4x.xx.xx provides full management support for IBM machine types 3552 and 3542 storage controllers that have at least firmware version 04.00.02.xx, IBM Machine type 1742-900 and 1742 storage controllers that have at least firmware version 05.00.04.xx or IBM Machine type 1722 storage controllers that have at least firmware version 05.3x.xx.xx. The only IBM FAStT Storage Manager version 08.4x.xx.xx supported management function on controllers with firmware version 04.xx.xx.xx to 04.xx.01.xx is controller firmware and NVSRAM download. ======================================================================= 2.0 Change History ---------------------------- Version 08.42.G5.00 date 06/18/2004 - Support for FAStT100 storage server model 100. Note: Do not use IBMSAN failover driver in the Netware servers that has mapped LUNs from the FAStT100 storage server. - Support for FAStT600 and FAStT900 storage servers in configurations with EXP100 drive expansion enclosures. Version 08.40.G5.04 date 04/05/2004 - Support for FAStT600 single controller model 6LX, 6LU. ======================================================================= 2.1 Key Features added to the latest version of the IBM FAStT Storage Manager Host Software version 8.4x for Netware. ------------------------------------------------------------------------- - Support for FAStT100 storage server model 100. Note: Do not use IBMSAN failover driver in the Netware servers that has mapped LUNs from the FAStT100 storage server. - Support for FAStT600 and FAStT900 storage servers in configurations with SATA technology EXP100 drive expansion enclosures. ======================================================================= 2.2 Code levels at time of release are as follows ------------------------------------------------------------------ 1. IBM FAStT Storage Manager Client version: SMclient-NETW-08.42.G5.00 2. IBM FAStT Storage Manager Agent version: SMagent_08.40.15.00 (not supported in NW 6.5) 3. IBM FAStT Storage Manager Utilities version: SMutil_08.40.15.00 (not supported in NW 6.5) Refer to the http://www.ibm.com/storage/support/fastt IBM TotalStorage™ Disk Storage Systems Technical Support web site for the latest released code levels. ======================================================================= 3.0 Installation and Setup Instructions ---------------------------------------------------- 3.1 Step-by-step instructions for this code update are as follows ---------------------------------------------------------------------------------------- 1. Install and update the driver for the IBM FAStT Host Adapter. a. Install the hardware by using the instructions that come with the adapter. b. Install the IBM FAStT Host Adapter driver by using the instructions provided in the readme.txt file located in the Host_Adapter directory on this installation CD. c. Install the multi-path failover/failback driver. For Netware 6 SP2 and earlier, use the IBMSAN.CDM multi-path driver. For Netware 6 SP3 and later, use the Novell Netware native multipath driver with the LSIMPE.CDM file. Please refer the IBM FC HBA Netware driver README files for more information on how to install the driver and set up the multipath failover/failback with IBMSAN or Novell native multipath driver. 2. Install the new Storage Manager host software. If there are previous version of the IBM FAStT Storage Manager version installed in the system, uninstall it before installing the new version of the storage manager software. Refer to the IBM TotalStorage FAStT Storage Manager Version 8.4x Installation and Support Guide for Intel-based Operating System Environments for detailed uninstalled and installed instructions. NOTE: To install the Storage Manger Client host software, select the install.ncf file instead of the product.ni file as in the previous storage manager client packages. 3. Upgrade the FAStT storage server controller firmware and NVSRAM, drive expansion enclosure ESM code and then hard drive firmware code. Refer to the IBM FAStT Storage Manager version 8.4x Installation and Support Guide for Intel-based Operating System Environments or the online help in the Subsystem Management window for detailed instructions. Refer to the http://www.ibm.com/storage/support/fastt IBM TotalStorage™ Disk Storage Systems Technical Support web site for the latest firmware for FAStT controllers, drive expansion enclosure ESM and FC hard drives. ======================================================================= 3.2 Refer to the Host_Adapter directory on this installation CD for the applicable drivers. --------------------------------------------------------------------- Refer to the IBM Support Web Site for the latest supported host adapters, device drivers, and updated readme. At this time, the supported drivers are as follows: 1. IBM FAStT Host Adapter device driver for NetWare version 6.51d. 2. LSIMPE.CDM in the \LSIMPE_FAStT100 folder of this web release package dated May 4th, 2004 or later. 3. MM.NLM version 3.20.07 dated December 10th, 2003 or later. 4. NWPA.NLM version 3.20.01 dated December 1st, 2003 or later. 5. IBMSAN.CDM version 106e dated November 4th, 2002. This driver will not recognize LUNs from the FAStT100 storage server (for Netware 6 SP2 and earlier only.) ======================================================================= 3.3 Helpful Hints ------------------ 1. If you are unable to see the maximum number of drives during Automatic Configuration, you should be able to use Manual Configuration to select individual drives and select the maximum number of drives allowed. 2. Depending on the storage subsystem that you have purchased, you may have to purchase the FAST storage partitioning premium feature option or an option to upgrade the number of supported partitions in a storage subsystem. Please see IBM Marketing representatives or IBM resellers for more information. - IBM FAStT600 storage subsystem (machine type 1722): The standard configuration does not have the FAST storage partitioning premium enabled. Four partition, eight partition, sixteen and an upgrade from four to eight partition storage partitioning premium feature options can be purchased. The IBM FAStT600 Turbo option comes with 8 partition storage partitioning premium option installed. An upgrade to 64 partitions can be purchased for the IBM FAStT600 Turbo option. - IBM FAStT200, FAStT500, and FAStT700 storage subsystems (machine type 3542, 3552 and 1742 - models 1RU and 1RX, respectively): The standard configuration has 64 partitions storage partitioning premium option installed. No additional storage partitioning premium feature options can be purchased for these storage subsystems. - IBM FAStT900 storage subsystem (machine type 1742 - models 90X and 90U): The standard configuration has 16 partition storage partitioning premium option installed. An upgrade from 16 to 64 partition storage partitioning premium feature option can be purchased. ======================================================================= 4.0 Configuration Information ---------------------------------------- 4.1 Configuration Settings ------------------------------------ 1. By default, the IBM FAStT Storage Manager 8.4 firmware does not automatically map logical drives when the IBM FAStT storage partitioning premium feature is enabled. This means that the logical drives after being created are not automatically presented to the host systems. a. For a new installation, after creating new arrays and logical drives, create a storage partition with the host type of NetWare-IBMSAN and map the logical drives to this partition if you use the IBMSAN as the multipath driver. Otherwise, if you use the Novell native multipath driver, use the host type of Netware-Failover instead. b. If you are upgrading the NVSRAM with Storage Partitions and the host system OS was other than Microsoft Windows NT is accessing the default host group, you will need to change the default host type. After upgrading the NVSRAM, the default host type is reset to Windows non-clustered (SP5 or higher). Refer to the IBM FAStT Storage Manager online help to learn more about creating storage partitions and changing host types. 2. When you are configuring IBM machine type 1722, 1724, 1742, 3542, or 3552 storage servers as boot devices, contact IBM support for supported configurations and instructions for configuring IBM storage controllers as boot devices. 3. When you are configuring IBM machine type 1742 or 3552 storage controllers in clustered Remote Mirror configurations, contact IBM support for supported cluster configurations and instructions for configuring IBM storage controllers in clustered Remote Mirror configurations. ======================================================================= 4.3 Hardware status and information -------------------------------------------------- For more information, refer to the IBM TotalStorage™ Disk Storage Systems Technical Support web site. ======================================================================= 4.3 Unsupported configurations ------------------------------------------- The following lists configurations that are currently not being supported with IBM FAStT Storage Manager 8.4. 1. Fibre Channel loop environments with the IBM Fibre Channel Hub, machine type 3523 and 3534, in conjunction with the IBM Fibre Channel Switch, machine types 2109-S16, 2109-F16 or 2109-S8. In this configuration, the hub is connected between the switch and the IBM Fibre Channel RAID Controllers. 2. The IBM Fibre Channel Hub, machine type 3523, connected to IBM machine type 1722, 1724, 3542, 1742 and 3552. 3. The IBM Netfinity Fibre Channel Hub, machine type 3523 when running Novell NetWare and configuring for mulitpath I/O failover. 5.0 Unattended Mode -------------------------------- None. 6.0 WEB Sites and Support Phone Number -------------------------------------------------------------- 6.1 IBM TotalStorage™ Disk Storage Systems Technical Support web site: http://www.ibm.com/storage/support/fastt 6.2 IBM TotalStorage™ Marketing Web Site: http://www.storage.ibm.com/hardsoft/disk/fastt/index.html 6.3 If you have any questions about this update, or problem applying the update go to the following HelpCenter World Telephone Numbers URL: http://www.ibm.com/planetwide IMPORTANT: Register at the IBM Support and Download WEB Site to obtain notification of important product updates at www.ibm.com/servers/storage/support/fastt. Refer to the "Personalized Support" section of the web page and click on "My Support". When the Please Sign In web page displayed, if you have not previously registered to use this site, please do so now by clicking on highlighted register word in window section titled "We use IBM Registration" on the top left corner of the web page. Follow the instructions in the displayed web page to register yourself to ibm.com. Once you have registered, log into the site by entering your user id and password. In the Welcome Page, select Computer Storage in the "Select a Product Family" pull down in the hardware section and click on "go". In the Computer Storage page, scroll down to "Disk Storage Systems" category and select the appropriate storage product that you want to be alerted for changes (for example "1710") by clicking on the check box. Scroll to the bottom of the web page and select "Save and Return". You will be returned to the main page. From the main page select your mail preferences. It is recommended to select "Flashes" and "Downloadable files" to be provided with important information on product updates. Select Submit. You should see a confirmation indicating that "Your profile was successfully updated". 7.0 Trademarks and Notices ------------------------------------------ 7.1 The following terms are trademarks of the IBM Corporation in the United States or other countries or both: IBM TotalStorage™ the e-business logo xSeries HelpCenter Linux is a registered trademark of Linus Torvalds. Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United states, other countries, or both. UNIX is a registered trademark of The Open Group in the United States and other countries. Netware is a registered trade mark of Novell Corporation. Other company, product, and service names may be trademarks or service marks of others. 8.2 Disclaimer ------------------------ 8.1 THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. 8.2 Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corporation.