********************************************************************* * ServeRAID Manager * * README.TXT * * Version 4.70 * ********************************************************************* CONTENTS ________ 1.0 Overview 2.0 Installation and setup notes 3.0 Troubleshooting tips 3.1 SCO UnixWare 3.2 SCO OpenServer 3.3 IBM OS/2 3.4 Novell NetWare 3.5 Red Hat Linux 3.6 ServeRAID Manager running as a plug-in 4.0 Web Site and Support Phone Number 5.0 Trademarks and Notices 6.0 Disclaimer 1.0 Overview _____________ The ServeRAID Manager program is used to configure, administer, and monitor IBM ServeRAID controllers that are installed locally or remotely in your Netfinity servers. You can use the ServeRAID Manager program with the following operating systems: o Microsoft Windows NT, Windows 2000, Windows 98, and Windows 95 NOTE: On Windows 98 and Windows 95, you can monitor remote systems only. o IBM OS/2 Warp Server o Novell NetWare 5.x o SCO OpenServer 5.0.X o SCO UnixWare 7.x o Red Hat Linux 6.2 and 7.0 Minimum System Requirements: Intel Compatible 200 MHz processor 64 MB RAM 20 MB hard disk drive space 2.0 Installation and setup notes _________________________________ o To install the ServeRAID Manager, refer to the README.TXT for the specific operating system you are using. o The ServeRAID Manager generates log files automatically to assist in tracking ServeRAID activity. The log files are created in the directory where the ServeRAID Manager is installed. * RaidEvt.LOG - Contains the information reported in the ServeRAID Manager Event Viewer for all local and remote systems. * RaidEvtA.LOG - Contains the information reported in the ServeRAID Manager Event Viewer for the local system. * RaidNot.LOG - Contains the information reported in the Notification Manager Event Viewer. * RaidSec.LOG - Contains the information reported in the Security Manager Event Viewer. * RaidErr.LOG - Contains Java messages generated by the ServeRAID Manager. * RaidErrA.LOG - Contains Java messages generated by the ServeRAID Manager Agent. Information written to these files is appended to the existing files to maintain a history. However, if any of the files reach a size of 200,000 bytes, the file is copied to a new file with the extension .OLD and the original (that is, the LOG file) is deleted and recreated. If a .OLD file already exists, the existing .OLD file is destroyed. o You can configure ServeRAID Manager settings on other servers exactly as they are configured on one server. To replicate the Main Tree, Notification List, Security List, and SNMP Traps List, do the following: 1. Install the ServeRAID Manager on one server. 2. Start the ServeRAID Manager. Using the 'Add remote system' action, define the servers for your Main Tree. 3. Open the Notification Manager. Using the 'Add system' action, define the Notification List. 4. Open the Security Manager. Using the 'Add user' action, define the Security List. 5. Exit the ServeRAID Manager. 6. Copy the following files onto a diskette from the directory where the ServeRAID Manager is installed: RaidMSys.ser --> to replicate the Main Tree RaidNLst.ser --> to replicate the Notification List RaidSLst.ser --> to replicate the Security List RaidSNMP.ser --> to replicate the SNMP Trap Destination List 7. Install the ServeRAID Manager on the other servers. 8. Copy the files from the diskette into the directory where the ServeRAID Manager is installed on the other servers. o The ServeRAID Manager can monitor status information returned from certain enclosures. If there are any problems, information such as fan status, power supply status, and temperature status is collected and reported in the Event Viewer. To monitor an enclosure, do the following: 1. Write down the description displayed in the 'Product or Model Number' field of the enclosure device information panel. 2. Exit the ServeRAID Manager. 3. Using a text editor, open the RaidDev.pps file. This file is in the directory where the ServeRAID Manager is installed. 4. Using the enclosure description from step 1, add a line to the file. For example, if the description is 3520EX10, add the following: 3520EX10=true 5. Save and close the file. 6. Restart the ServeRAID Manager. 3.0 Troubleshooting tips _________________________ 3.1 SCO UnixWare _________________ o The Back button in the online help does not always work. There is an intermittent problem when using the Back button in the online help. In certain cases, you must press the Back button two times to return to the previous page. o SCO UnixWare 7.01 shows the time in the Event Viewer as PST. o Images (such as .GIFs) might not display when using the DISPLAY environment variable to display the application on a remote X platform. 3.2 SCO OpenServer ___________________ o Unable to navigate using the mouse while the key is enabled. Turn off the key or see SCO Technical Article number 108877 at www.sco.com for instructions on how to clear the key modifier. 3.3 IBM OS/2 _____________ o Double-clicking might cause the ServeRAID Manager to freeze and stop responding to mouse input. To unlock the ServeRAID Manager, press the Control and Escape keys simultaneously to open the OS/2 Window List. Using the mouse or arrow keys, select one of the ServeRAID Manager windows in the Window List and press the Enter key. 3.4 Novell NetWare ___________________ o When starting the NetWare operating system, the ServeRAID agent fails to start. A message "The ServeRAID agent failed to start." displays when starting the server. The server is unable to load the ServeRAID agent. This is usually caused by loading Java before the ServeRAID agent. In the file Autoexec.ncf, move the line "LOAD RAIDAGNT -BOOT" so that it is before any lines that reference Java. o Due to incompatible versions of the ServeRAID Manager NLMs, there can be only one ServeRAID agent running at a time. If the stand-alone version of the ServeRAID agent is running already, the Netfinity Director Extension ServeRAID sub-agent cannot be started successfully, and vice versa. 3.5 Red Hat Linux __________________ o If you cannot connect to a remote ServeRAID Manager installed on a Linux system, verify that the TCP/IP hosts file is configured properly. 1. Open the /etc/hosts file. NOTE: The following is an example: 127.0.0.1 localhost.localdomain localhost matrix 2. If the hostname of the system is identified on the line with 127.0.0.1, you must create a new host line. 3. Remove the hostname from the 127.0.0.1 line. NOTE: The following is an example: 127.0.0.1 localhost.localdomain localhost 4. On a new line, type the IP address of the system. 5. Using the Tab key, tab to the second column and enter the fully qualified hostname. 6. Using the Tab key, tab to the third column and enter the nickname for the system. NOTE: The following is an example of a completed line: 1.1.1.1 matrix.localdomain matrix where 1.1.1.1 is the IP address of the server and matrix is the hostname of the server. 7. Restart the server for changes to take effect. 3.6 ServeRAID Manager running as a plug-in ___________________________________________ o A 'plug-in', as referred to in this file and the ServeRAID Manager online help, specifically refers to Netfinity Director. o If the server you are managing appears as a '?' icon in the ServeRAID Manager Main Tree, the server might not have any ServeRAID controllers installed. Check the server configuration and restart the plug-in. 4.0 Web Sites and Support Phone Number _______________________________________ o You can download new and updated files for the IBM ServeRAID and Clustering products from the IBM Support Web site: http://www.ibm.com/pc/support/ o With the original purchase of an IBM hardware product, you have access to extensive support coverage. During the IBM hardware product warranty period, you may call the IBM Personal Computer HelpCenter (1-800-772-2227 in the U.S.) for hardware product assistance covered under the terms of the IBM hardware warranty. 5.0 Trademarks and Notices ___________________________ The following terms are trademarks of the IBM Corporation in the United States or other countries or both: Active PCI OS/2 Warp HelpCenter PC Server IBM Predictive Failure Analysis Netfinity ServeRAID Netfinity Manager ServerGuide OS/2 UNIX is a registered trademark in the United States and other countries and is licensed exclusively through The Open Group. Microsoft, Windows, and Windows NT are trademarks or registered trademarks of Microsoft Corporation. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. 6.0 Disclaimer _______________ THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corporation.