********************************************************************* * IBM ServeRAID OS/2 Update * * README.TXT * * Version 4.00 * ********************************************************************* CONTENTS ________ 1.0 Overview 2.0 Change history 2.1 ServeRAID Family 3.61 to 4.00 2.2 ServeRAID Family 3.60 to 3.61 2.3 ServeRAID Family 3.50 to 3.60 2.4 ServeRAID Family 3.11 to 3.50 3.0 Installation and setup instructions 3.1 Updating the BIOS and firmware 3.2 Creating logical drives 3.3 Updating the device driver 3.3.1 Installing the device driver during OS/2 installation 3.3.2 Updating the device driver after OS/2 is installed 3.4 Updating and starting the ServeRAID Manager 3.4.1 Updating using the "IBM ServeRAID Support CD" 3.4.2 Updating using the World Wide Web 3.4.3 Starting the ServeRAID Manager 3.5 Updating the command-line programs 4.0 Troubleshooting tips 5.0 Web Site and Support Phone Number 6.0 Trademarks and Notices 7.0 Disclaimer 1.0 Overview _____________ Follow each step in this README to ensure that your ServeRAID controllers have the latest software levels. The ServeRAID 4.00 release of code contains the following levels of firmware: o Firmware level 4.00 for the ServeRAID-4H Ultra160 SCSI Controller o Firmware level 3.61 for the ServeRAID-3H/3HB Ultra2 SCSI Controller and the ServeRAID-3L Ultra2 SCSI Controller o Firmware level 2.88 for the ServeRAID-II Ultra SCSI Controller o Firmware level 2.88 for the integrated ServeRAID Controller on the IBM PC Server 330 and IBM Netfinity 5500 system boards o Firmware Level 2.25 for the ServeRAID Adapter Creating logical drives requires the "IBM ServeRAID Support CD." This CD comes with your ServeRAID controller or you can download an ISO image from the IBM Web site. Refer to the documentation that came with your CD-ROM writer for details on how to create a CD from an ISO image. If a CD writer is not available and the CD is lost, defective, or destroyed, contact the IBM HelpCenter for a replacement "IBM ServeRAID Support CD." 2.0 Change History __________________ 2.1 ServeRAID Family 3.61 to 4.00 __________________________________ o ServeRAID Manager has the following new features: - Runs in Netfinity Director on Windows 2000 as a console, server, and agent - Runs in Netfinity Director on NetWare 5.x and UnixWare 7.1 as an agent - Red Hat Linux 6.1 and OpenServer 5.05 support - SNMP trap support - Agent runs as a service - Hot-plug (Active) PCI hot-replace support for Windows NT 4.0 - RAID level-00, 10, 1E0, and 50 support o Windows 2000 device driver supports logical drives larger than 4 GB, clustering, failover, and Hot-plug (Active) PCI hot add and hot remove. o ServeRAID-4H firmware - New RAID level-00, 10, 1E0, and 50 - Ultra160 physical drive support - 4 channel support - Enhanced failed physical drive reporting o ServeRAID-3H/3HB and the ServeRAID-3L firmware - Enhanced failed physical drive reporting - (3L only) Fixed support for 64 KB stripe-unit size 2.2 ServeRAID Family 3.60 to 3.61 __________________________________ o (Windows NT only) Resolved adapter hang during FlashCopy. Requires this update in the firmware and IPSSEND command-line utility. o Integrated Retain Tip H1746 fix. 2.3 ServeRAID Family 3.50 to 3.60 __________________________________ o ServeRAID Manager has the following new features: - Runs in Netfinity Director on Windows NT - OS/2 and NetWare 5.0 support - Option to verify a Microsoft Cluster Service (MSCS) is setup correctly - Standby Hot Spare support - BIOS compatibility mode setting - Enable write-back cache in the drives support - Printable configuration, code levels, event logs, and VPD - Enhanced PCI Hot Plug and failover support - Enclosure monitoring o The ServeRAID Manager replaces the following programs: - DOS Configuration program - OS/2 Administration and Monitoring program - NetWare Administration and Monitoring program - Windows NT Administration and Monitoring program o IPSSEND BACKUP now saves the BIOS settings. o The High-Performance Windows NT 4.0 (monolithic) driver is integrated with the standard miniport driver now. You can expect higher performance and less CPU utilization when accessing RAID drives. o New device driver for the Red Hat Linux 6.0 operating system. o ServeRAID-3H/3HB and the ServeRAID-3L firmware - Performance enhancements in the ServeRAID firmware - Support for arrays consisting of up to 16 physical drives with 32 KB and 64 KB stripe-unit sizes - Support for up to four concurrent FlashCopy commands - Fix of rare, but potential, failure that might result under repeated manual movement of cluster resources from one server to another under MSCS - Fix of potential hang conditions resulting from the handling of the ServeRAID battery-backup cache - Enhancement of drive rebuilding while logical drive migration is in progress - Fix of various operating system-level traps reported on, but not limited to, OS/2 and UnixWare 7.1 - Improved handling of drives that exceed the Predictive Failure Analysis (PFA) threshold 2.4 ServeRAID Family 3.11 to 3.50 __________________________________ o New ServeRAID Manager for Windows NT and UnixWare o Support for 12 controllers with Windows NT o Logical drive numbering starts at 1 instead of 0 o When creating a hot-spare drive, old ServeRAID configuration data is automatically deleted from the drive. This eliminates the low-level format requirement for cluster setups. o Corrected Windows NT installation problems with more than seven drives in RAID level-5 arrays. o ServeRAID-3H/3HB and the ServeRAID-3L firmware - Rebuild recovery enhancements - New RAID level-5E - FlashCopy - Adaptive read-ahead support - Enhanced import configuration path when importing a configuration with a non-default stripe-unit size - RAID level-1 rebuild error recovery enhancements - Corrected system hang condition for PC Server 704 - Channel 3 quorum-arbitration link no longer required when running Microsoft Cluster Service (MSCS) - Clustering error recovery enhancements - Message to the user added when voltage drop or removal of battery-backup cache option 3.0 Installation and setup instructions ________________________________________ 3.1 Updating the BIOS and firmware ___________________________________ NOTES: o The ServeRAID-4H controller does not support SCSI CD-ROM(s). o To install a ServeRAID-4H controller into a server with one or more existing ServeRAID controllers, do the following: * Update the BIOS and firmware on the existing controllers using the ServeRAID 4.00 software. * Install the ServeRAID-4H controller in the server. o When upgrading the controller BIOS and firmware to 4.00, you must also upgrade to level 4.00 of the device drivers and utilities. 1. Insert the "IBM ServeRAID Support CD" into the CD-ROM drive or insert the "IBM ServeRAID BIOS/Firmware Update Diskette" into the diskette drive; then, turn on the server. NOTE: When starting the "IBM ServeRAID Support CD" in startable-CD (bootable) mode, the ServeRAID BIOS/Firmware Update program might hang if the ServeRAID BIOS is 3.10 or earlier. To prevent this potential problem, update the ServeRAID BIOS and firmware with the "ServeRAID BIOS/Firmware Diskette," 3.50 or later, which is available on the IBM Web site. 2. Wait for the BIOS/Firmware Update program to start and follow the instructions on the screen. 3.2 Creating logical drives ____________________________ NOTES: o Skip this step if your ServeRAID controller already has been configured with logical drives. o You must create logical drives on the ServeRAID controller before you can use it. 1. After the "IBM ServeRAID Support CD" updates the BIOS and firmware, the ServeRAID Manager will start. You will see an Express/Custom choice on the screen. Choose Express for the ServeRAID Manager to automatically create your logical drives. Choose Custom to manually create your logical drives. ATTENTION: If you start a logical drive migration on one or more logical drives, you must wait for the migration to complete before installing OS/2. 3.3 Updating the device driver _______________________________ NOTES: o If the battery-backup option is not installed and any logical drives are set to write-back mode, the logical drives must be changed to write-through mode during the OS/2 installation. After the installation is complete, the logical drives can be changed back to write-back mode. o The IBM ServeRAID adapters do not support duplexing in the OS/2 environment. o When booting OS/2, you might receive the following messages: * Initializing RAID SCSI Subsystem. * Unable to allocate IRQ resources. * RMCreate Device Adapter failure. * RMCreate Device (disk) failure. * RMCreate Device (disk) failure. * RMCreate Device (disk) failure. * RMCreate Device (disk) failure. If you receive these messages, disregard them during installation. The installation will complete successfully. After the installation completes, install an updated RESOURCE.SYS file that is available from the OS/2 Device Driver Pak On-Line Web site at the following address: http://service.software.ibm.com/os2ddpak/index.htm At this Web site, follow these steps to obtain the updated RESOURCE.SYS file: 1. Scroll down to the bottom and click "Yes, I agree. Show the Device Category list." 2. Scroll down and select "OS/2 Component Updates from the list." 3. Select "OS/2 Base Device Driver Updates." 4. Select "RESOURCE.SYS update; pre-requisite for updated IBM RAID Driver." 5. Follow the instructions at the Web site for installing the RESOURCE.SYS update after you have installed OS/2. 3.3.1 Installing the device driver during OS/2 installation ____________________________________________________________ 1. Make a copy of the OS/2 Warp Diskette 1 and label it 'Copy of OS/2 Diskette 1.' 2. Copy the IPSRAID.ADD file from the OS2 directory on the "IBM ServeRAID Device Driver" diskette or from the Programs\OS2\driver directory on the "IBM ServeRAID Support CD" to the 'Copy of OS/2 Diskette 1'. If there is not enough space, delete files not needed in your installation (such as proprietary CD-ROM or SCSI device drivers). Make sure you remove all entries referring to any device drivers you delete from the CONFIG.SYS file. IMPORTANT NOTE: If you have more than one ServeRAID or SCSI adapter in your server, make sure that the BASEDEV statement for the adapter or controller controlling the startup (boot) device appears first in the CONFIG.SYS file before the BASEDEV statements for other ServeRAID or SCSI adapters. 3. Edit the CONFIG.SYS file on the 'Copy of OS/2 Diskette 1' to add the following lines: BASEDEV=IPSRAID.ADD SET COPYFROMFLOPPY=1 4. Install OS/2, but when prompted to insert Diskette 1, use the updated 'Copy of OS/2 Diskette 1.' 5. After you complete the OS/2 installation, insert the "IBM ServeRAID Device Driver" diskette or "IBM ServeRAID Support CD." 6. From an OS/2 window, type: a: where a is the drive letter for the "IBM ServeRAID Device Driver" diskette. 7. Press Enter; then, type: ddinstal 8. Press Enter. The OS/2 Device Driver Installation window opens. 9. In the Source field type a: (where a is the diskette drive letter containing the "IBM ServeRAID Device Driver" diskette). In the Destination field, type the full path where you want the device driver files to be copied. 10. Click INSTALL. The program copies the IPSRAID.ADD ServeRAID device driver to the OS/2 subdirectory on your hard disk. 11. Edit the CONFIG.SYS file and verify that there is only one copy of the line BASEDEV=IPSRAID.ADD. NOTES: o If you have more than one ServeRAID or SCSI adapter in your system, make sure that the BASEDEV statement for the adapter or controller controlling the startup (boot) device appears first in the CONFIG.SYS file before the BASEDEV statements for other ServeRAID or SCSI adapters. o After you install any service packs, check the path for the IPSRAID.ADD device driver and verify that the correct device driver is installed. 12. Restart the server. 3.3.2 Updating the device driver after OS/2 is installed _________________________________________________________ 1. After you complete the OS/2 installation, insert the "IBM ServeRAID Device Driver" diskette. 2. From an OS/2 window, type: a: where a is the diskette drive letter. 3. Press Enter; then, type: ddinstal 4. Press Enter. The OS/2 Device Driver Installation window will appear and prompt you for the source and destination drives. The source directory shows where to insert the "IBM ServeRAID Device Driver" diskette. The destination directory shows where the program will copy the device driver files. 5. Click Install. - The program copies the following ServeRAID device driver statement to your CONFIG.SYS file: BASEDEV=IPSRAID.ADD - The program copies the IPSRAID.ADD ServeRAID device driver to the OS/2 subdirectory on your hard disk. 6. Edit the CONFIG.SYS file and verify that there is only one copy of the line BASEDEV=IPSRAID.ADD. NOTES: o If you have more than one ServeRAID or SCSI adapter in your server, make sure that the BASEDEV statement for the adapter or controller controlling the startup (boot) device appears first in the CONFIG.SYS file before the BASEDEV statements for other ServeRAID or SCSI adapters. o After you install any service packs, check the path for the IPSRAID.ADD device driver and verify that the correct device driver is installed. 7. Restart the server. 3.4 Updating and starting the ServeRAID Manager ________________________________________________ 3.4.1 Updating using the "IBM ServeRAID Support CD" ____________________________________________________ 1. Insert the "IBM ServeRAID Support CD" into the CD-ROM drive. 2. Open an OS/2 command window. 3. Type: d: where d: is the drive letter of the CD-ROM drive. 4. Press Enter. 5. Type: cd \programs\os2\manager 6. Press Enter. 7. Type: install 8. Press Enter. 9. The installation program starts. Follow the instructions on the screen to install the program. 3.4.2 Updating using the World Wide Web ________________________________________ 1. Download the RaidMan.zip file into a temporary directory, such as C:\TEMP. Unzip the file using a program such as PKUNZIP. 2. Open an OS/2 command window. 3. Type: cd TEMP where TEMP is the directory used for the download in step 1. 4. Press Enter. 5. Type: install 6. Press Enter. 7. The installation program starts. Follow the instructions on the screen to install the program. On the final installation panel, be sure to specify the location where the ServeRAID Manager program will be installed. 3.4.3 Starting the ServeRAID Manager _____________________________________ o To start the ServeRAID Manager with a graphical user interface: NOTE: You can use the ServeRAID Manager to configure and setup the ServeRAID Manager Agent Notification List, Security List, and SNMP Trap Destination List. 1. Change to the directory where you installed the ServeRAID Manager program by typing: cd \RaidMan 2. Press Enter. 3. Type: RaidMan 4. Press Enter. o To start the ServeRAID Manager without a graphical user interface (the agent): NOTE: This starts a monitoring agent for your ServeRAID controllers in a smaller memory footprint. No managing or configuration actions are available. 1. Change to the directory where you installed the ServeRAID Manager program by typing: cd \RaidMan 2. Press Enter. 3. Type: RaidAgnt 4. Press Enter. 3.5 Updating the command-line programs _______________________________________ To install the ServeRAID command-line programs, refer to the README.TXT file on "IBM ServeRAID Command-Line Program Diskette." 4.0 Troubleshooting tips ________________________ o If you experience problems with SCSI CD-ROM drives connected to a ServeRAID-4H controller, do one of the following: o Use a ServeRAID-3HB or ServeRAID-3L controller instead. o Install an IDE CD-ROM drive in your server. The ServeRAID-4H controller does not support SCSI CD-ROM drives. o If you are installing a ServeRAID-4H controller into a server with one or more existing ServeRAID controllers, and the server fails to start displaying POST code EF10, do the following: 1. Remove the ServeRAID-4H controller from the server. 2. Update the BIOS and firmware on the existing controllers using the ServeRAID 4.00 software. 3. Install the ServeRAID-4H controller in the server. o On a Netfinity server, if your operating system fails to start three times consecutively, the system BIOS will turn off the processor cache. When this happens the "IBM ServeRAID Support CD" behaves unexpectedly. To correct this problem, enter the system BIOS and re-enable the processor cache (or load the default settings). Refer to your system documentation for instructions on entering the system BIOS. o The Mini-Configuration Program reports RAID level-10 as RAID level-1. 5.0 Web Sites and Support Phone Number _______________________________________ o You can download new and updated files for the IBM ServeRAID and Clustering products from the IBM Support Web site: http://www.ibm.com/pc/support/ o With the original purchase of an IBM hardware product, you have access to extensive support coverage. During the IBM hardware product warranty period, you may call the IBM Personal Computer HelpCenter (1-800-772-2227 in the U.S.) for hardware product assistance covered under the terms of the IBM hardware warranty. 6.0 Trademarks and Notices ___________________________ The following terms are trademarks of the IBM Corporation in the United States or other countries or both: HelpCenter OS/2 Warp IBM PC Server Netfinity Predictive Failure Analysis Netfinity Manager ServeRAID OS/2 UNIX is a registered trademark in the United States and other countries and is licensed exclusively through The Open Group. Microsoft, Windows, and Windows NT are trademarks or registered trademarks of Microsoft Corporation. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. 7.0 Disclaimer _______________ THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corporation.