05/23/01 - AppianX readme information for Windows 2000 and Windows NT 4.0, SP4 CONTENTS 1) How to Contact Appian 2) How to Install AppianX Windows 2000 Drivers and HydraVision 3) How to Install AppianX Windows NT4.0 Drivers and HydraVision 4) How to Uninstall AppianX Windows 2000 Drivers 5) How to Uninstall Appian HydraVision Software in Windows 2000 6) How to Uninstall Appian HydraVision Software in Windows NT4.0 7) Known Issues 8) International Support 9) Legal Information 1) How to Contact Appian In the United States (US) Appian Technical Support may be reached at 800-422-7369 or by email to support@appian.com. In Europe, the Middle East and Africa (EMEA), Appian Technical Support may be reached at +44 (0)20 7499 2535 or by email to nitin@appian-emea.com. Appian Sales may be reached at 800-727-7426 (US), +44 (0)20 7499 2535 (EMEA). Appian is available on the Web at http://www.appian.com. 2) How to Install AppianX Windows 2000 Drivers and HydraVision AppianX device drivers and HydraVision software run under Windows 2000. To install the AppianX drivers and HydraVision software, please use the CD-ROM that shipped with the AppianX card and perform the following steps. NOTE: If you downloaded the AppianX driver package from the internet, unzip the downloaded file to a temporary subdirectory on your hard drive. The subdirectory you create on your hard drive should be empty of all files prior to unzipping the AppianX driver file. This temporary subdirectory can be deleted after driver installation. a) Upon boot up of the system, Windows will automatically detect the new hardware and the Found New Hardware Wizard will appear. Click NEXT. b) A generic "video controller" device has been detected. Select the "Display a list of known drivers..." option and click NEXT. c) Select DISPLAY ADAPTERS and click NEXT. d) Click HAVE DISK. e) Select the path to the Windows 2000 driver file (.INF) using the BROWSE button. Click OK. f) The Appian driver will be displayed. Click NEXT. g) Click NEXT, click YES. h) The driver files are installed. Click FINISH to close the Wizard. i) You will be prompted to restart the system. Click NO. NOTE: Restarting the system may result in an incomplete installation of the AppianX drivers. j) Because there are multiple graphics processors on the AppianX card, the Found New Hardware Wizard will appear again. Click Next. k) Select the "Display a list of known drivers..." option and click NEXT. l) An Appian device has been detected. Click NEXT. m) Click NEXT, then click YES. n) The driver files for the device are installed. Click FINISH to close the Wizard. o) Repeat steps j) through n) for the next device. p) Repeat steps j) through n) for the next device. q) You may be prompted to restart the system. Click NO. NOTE: Restarting the system may result in an incomplete installation of the AppianX drivers. r) The Found New Hardware Wizard will appear again. Click NEXT. s) A generic "multimedia video controller" device has been detected. Select the "Search for a suitable driver..." option and click NEXT. t) Make sure that the location of driver files is selected and click NEXT. u) The video driver file (.INF) will be located. Click NEXT. v) Click YES. w) The driver files for the device are installed. Click FINISH to close the Wizard. x) Repeat steps r) through w) for the next device. y) At this time, you need to restart the system. From the Windows START menu, select SHUT DOWN, then RESTART and click OK. z) Windows now restarts in single monitor mode. You can enable additional monitors and change the resolution on the SETTINGS tab of the DISPLAY PROPERTIES dialog box. 3) How to Install AppianX Windows NT4.0 Drivers and HydraVision AppianX device drivers and HydraVision software run under Windows NT 4.0. To install the AppianX drivers and HydraVision software, please use the CD-ROM that shipped with the AppianX card and perform the following steps. NOTE: If you downloaded the AppianX driver package from the internet, unzip the downloaded file to a temporary subdirectory on your hard drive. Appian recommends unzipping files to your hard drive rather than to floppy disks as the driver files may be larger than the 1.44 MB capacity of a single diskette. The subdirectory you create on your hard drive should be empty of all files prior to unzipping the Appian driver files. This temporary subdirectory can be deleted after driver installation. a) Boot your system in VGA mode. From the boot menu, select Windows NT Workstation Version 4.0 [VGA Mode] at the prompt. b) Windows displays the INVALID DISPLAY SETTINGS system message. Click OK. c) The DISPLAY PROPERTIES dialog box is displayed on the desktop. Insert the AppianX installation CD-ROM into the appropriate drive. d) Select the SETTINGS tab from the DISPLAY PROPERTIES dialog box, then click the DISPLAY TYPE button. e) Click the CHANGE button. f) Click the HAVE DISK button. g) Select the path to the Windows NT driver file (.INF) using the BROWSE button. Click OK. h) The CHANGE DISPLAY window appears with the Appian driver displayed. Click OK. i) A warning box from Windows appears stating that you are installing third-party software drivers. Click YES to proceed. j) The AppianX driver files and HydraVision software are now installed, and a message appears confirming successful installation. Click OK. k) Click CLOSE to exit the DISPLAY TYPE window. l) You are returned to the DISPLAY PROPERTIES dialog box. Click CLOSE to exit. m) You will now be prompted by Windows to restart your system. Click YES. n) Windows now restarts in single monitor mode. You can change the resolution and refresh rate for the AppianX card from the SETTINGS tab of the DISPLAY PROPERTIES dialog box. You can enable additional monitors from the MULTI-MONITOR tab of the DISPLAY PROPERTIES dialog box. NOTE: When selecting your analog display options, keep in mind that most applications require a color depth greater than 256 colors for optimal display. 4) How to Uninstall AppianX Windows 2000 Drivers To uninstall Appian driver files in Windows 2000, use the Windows ADD/REMOVE HARDWARE control panel utility. 5) How to Uninstall Appian HydraVision Software in Windows 2000 To uninstall the Appian HydraVision software in Windows 2000, use the Windows ADD/REMOVE PROGRAMS control panel utility. 6) How to Uninstall Appian HydraVision Software in Windows NT4.0 To uninstall the Appian HydraVision software in Windows NT 4.0, boot your system in VGA mode and use the Windows ADD/REMOVE PROGRAMS control panel utility. 7) Known Issues In Windows NT 4.0 and Windows 2000, DVD playback is available in single monitor mode only. Enabling secondary monitors may cause a system error. In Windows 2000, monitors connected to the AppianX may not be properly identified after initial driver installation and re-boot. This is a known problem in the Windows 2000 operating system. Microsoft Knowledge Base article Q295296 provides more information regarding this issue. Please go to http://support.microsoft.com to access this information. In Windows 2000, assigning monitors 2, 3, or 4 as the primary monitor in Display Properties, and then disabling monitor 1 as an extension of the desktop is not recommended. Severe corruption on the reassigned primary monitor may result and restarting of the system will be required in order to recover. It is highly recommended that monitor 1 always be assigned as the primary monitor. 8) International Support HydraVision provides support for Brazilian Portuguese, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Spanish, Swedish, Simplified Chinese and Traditional Chinese. If you are running Windows in any of these languages, HydraVision will automatically load the appropriate localized Control Panel. If you are running Windows in a non-supported language, the HydraVision Control Panel will be available in English only. 9) Legal Information This material is made available for use under a license from Appian Graphics and its use is subject to all conditions and restrictions provided by the license agreement. Appian software programs and Appian hardware devices are covered by one or more of the following U.S. patents: 5,835,090 5,848,294 5,949,437 Additional patents are pending.