Important: This is the IE home page for tiger, which is used to reset the phone switch when needed, so keep these instructions on top. First, get access to the switch's console, which is directly connected to tiger's serial connection and accessible via SecureCRT. Use the console/keyboard/mouse switch (Print Screen, position 3) to get access to tiger's console. Or you can launch it from your Thinkpad with Terminal Services. Login with administrator, password is adapter. Launch SecureCRT. Select the "Nortel Switch ASCII Console" session. (If you get "Unable to open COM2", then it's likely that somebody else already has the ASCII Console open, perhaps on tiger's real console in the telephone room? Disconnect that session and you should be able to use it.) Now log into the switch. logi global Then disable the D-channel. ld 96 dis dch 7 **** Finally disable & reenable the loop. ld 60 disl 2 enll 2 To logout, **** LOGO - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A full console session of the above, follows TTY 01 SCH MTC BUG 9:02 OVL111 IDLE 0 >logi <=== Typed in by you to login PASS? . <=== global was typed in here TTY #01 LOGGED IN 09:03 26/3/2003 >ld 96 <=== To go to "load 96" DCH000 .dis dch 7 <=== To disable D-channel #7 . **** <=== To exit "load 96" OVL000 >ld 60 <=== To exit "load 96" DTI000 .disl 2 <=== To disable Loop #2 DTI200 OK .enll 2 <=== To re-enable Loop #2 PRI000 2 5 PRI000 2 5 OK . **** <=== To exit "load 60" > OVL000 >logo <=== To logout of the switch TTY #01 LOGGED OUT 09:06 26/3/2003 SESSION DURATION: 00:03 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - As of August 9, 2004, the San Jose office has From AT&T: ========== - 2 Dedicated, Point-to-Point T1 lines to Southbury. This is our Southbury "backend". To call AT&T for service/repair on these pair of lines, call 1-800-727-2222, option 5. They will want to know one of 1) Customer Account Code = DEPH 2) Leased Line ID's (similar to the Circuit ID # above) - DHEC 517918 ATI or ADV-206421 / _ DHEC517918ATI (or 70 HCGS 099219-666) - DHEC 517906 ATI or ADV-206423 / _ DHEC517906ATI (or 70 HCGS 099219-665) 3) "Host name" for the two routers = DEPHSOUT & DEPHSANJ - 1 T1 line for our Internet Connection. The I.P. address range is 12.44.168.64/26, giving us 64 addresses, 12.44.168.64-127. 12.44.168.64 - Network address 12.44.168.65 - gateway/router (AT&T's Cisco box with T1 lines plugged into it) 12.44.168.66 - VPN (Altiga box) 12.44.168.67 - Spectre (Incoming ssh) 12.44.168.68 - Digital (External Bugzilla) ... 12.44.168.72 - Digital (used for getting VPN certificates from home) 12.44.168.73 - Polycom Video ... 12.44.168.76 - Albatross (quickplace only) Old, can be turned off. 12.44.168.77 - patimg2 (Munich access only) Old, can be turned off. ... 12.44.168.100 - sjcp, our outgoing NAT address. ... 12.44.168.125 - Henry Fu's outgoing I.P. connection (see my direct_internet_connection notes file) 12.44.168.127 - Broadcast Address To call AT&T for service/repair on this line, call 1-888-613-6330 (options 2,1,1) and tell them one of the following 3 pieces of information. Mike says they prefer hearing this first one, our "Serial IP" or "SLIP" (SLIP=Serial Line Internet Protocol). 1) Serial IP (aka SLIP) = 12.124.46.38 2) Site ID = 112 307 (Lisle's Site ID BTW, is 111 952) 3) Circuit ID # = DHEC 812856 ATI (or 86 HCGS 532540) - 1 T1 line for telephone service, both local and Long Distance calls, (Mike says it's actually an "ISDN PRI" line, where PRI stands for "Primary Rate Interface", also nicknamed "Prime") To call AT&T for phone service/repair on our this line, call 1-888-227-3824 and tell them 1) Circuit ID # = 03/AHTZ/003091//TPM/ (or 86 HCGS 542559) SBC (Formerly known as Pac Bell) ================================ - 5 Analog Phone Lines used for modem access to various routers in our phone closet/room. Their phone numbers and usage are 1) (408) 362-2544 is unused. The real analog phone sitting in the phone closet/room can plug into here. 2) (408) 362-2564 is used for the Phone Switch SEB. 3) (408) 362-2566 is used for the AT&T modem for the San Jose-to-Southbury connection. 4) (408) 362-2574 is used for the AT&T modem for the San Jose Internet connection. 5) (408) 226-6417 is used for the MCI-managed router for the MedStat Lines. I don't know the phone number to call for these maintenance on these lines. There's some confusion on whether or not the San Jose office has more analog lines than this, but if we do, I have no idea where they are. MCI (installed mid-2004) ======================== - 2 T1 Lines connecting into MCI's backbone network. This will be the new San Jose-to-MedStat (Actually "Medical Economics" as far as MCI is concerned) back-end. These lines are a generic Internet connection which can replace the San Jose-to-Southbury backend as well as the San Jose office's Intenet connection. Whether it will or not, is yet to be decided. Our "Account Number" for these lines is u132253. The network addresses will be 63.81.98.32/27, giving us 32 addresses, 63.81.98.32 through 63. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - To change things on your own, personal mailbox, Get into the PhoneMail system. If at your own phone, - lift the headset, - push the "Message" key - Press the # key - enter your phone mail password, followed by the # key. - Press 8 to get into "Mailbox Commands". If from another phone, - dial 7599 or from outside, 960-7599 - enter your 4-digit extension, 7529, followed by the # key. - enter your phone mail password, followed by the # key. - Press 8 to get into "Mailbox Commands". You can also get to this by dialing your own phone from outside, - then when your OGM is playing, press 8, - press 1, - press 7529, followed by #, - enter your phone mail password, followed by the # key. - Press 8 to get into "Mailbox Commands". Once there, 0 => Mailbox Options (doesn't seem to do anything) 1 => Login (aren't you already logged in????) 2 => Greeting - There are 3 greetings - Select one of 1 => External Greeting 2 => Internal Greeting 3 => Temporary Greeting Once you do that, 2 => Hear that greeting 5 => Record that Greeting 3 => Disconnect 4 => Password Change 5 => Distribution List (I don't know what this is) 6 => Go To (seems to go back to the beginning) 9 => Personal Verification - This is what gets announced to external callers, once they navigate and find you in the company-wide directory at the main number (960-7500), option 4. 5 => Record that Greeting Once you press 5, say your name and press the # key. # => To Exit * => For "More Information", i.e. it repeats the menu. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - To do Phone Mail administration at Delphion, you need to install the Nortel "CallPilot Administration Client" from CD, onto your PC. Installing this requires a system reboot. Also, after installation, each time your system reboots, a "Reporter Communicator" task gets started. Just click the "Hide" button to get rid of the window. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - To launch it, select "Programs" then "Nortel Networks CallPilot Administration Client" then double-click "Add System" Hit "Next >" or , accepting the default of "LAN" Point it to 10.224.88.244, which is tele1 (10.25.1.120 for Lisle's server), then "Next >" or . In the "System name:" window, type in "San Jose CallPilot" or some such english text. This will be the as the icon's text. Then "Finish" or . This adds an icon in the "CallPilot Administration Client" window that you then select and launch (the userid/password is sysadmin/nortel, which is the system default), starting both the "Alarm Monitor" (which you can minimize and ignore), and a "CallPilot Admin Client" window to tele1. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - On 11-26-2001, I got 3.5 hours of training on Delphion San Jose's phone system. The components of the system are - 11 large, vertical card slots above head level. They are numbered 0-10, from left to right, and are Card 0 = The system Controller Card, aka the switch or PBX. This is the main system and is controlled by the small TTY console, which is/can be echoed also at the accompanying printer, although when we tried that, the printer didn't keep up and we had troubles with the TTY console. We finally got things running again after shutting off the printer. To login, type log1 (I can't read my notes. Is this log-one or log-el? And I don't think it has to be uppercased. My notes actually had LOGl). The password is 0000. Cards 1 = T1 Line used for local calling. The Pac Bell circuit ID # is 73HCQA999661-001. This line is sometimes referred to as our "Primary Rate ISDN". Cards 2 = T1 Line used for long distance calling. The Pac Bell circuit ID # is 86HCGS507872PT. There's another number on the phone jack that is labelled IEC # 5516 1190, which looks like a Sprint circuit number. Not sure about that, tho. Cards 3 = T1 line used for our tie-line to Lisle. The Sprint circuit ID is 5521 1319, which is what you'll need to call in problems with this. Card 4 = Trunking card. I'm not sure what this is. Cards 5-7 = 3 sets of Digital Lines. Each card can control 16 "units" and together with the card number, comprises a TN (Terminal Number). For example, my phone is TN "9 12" (card 9, unit 12). Card 8 = Analog Lines. There are 16 analog lines (I think). On 11-26-2001, only 2 were free. Card 9 = More Digital lines. Card 10 = The CallPilot phone mail system. This is an NT system that is wired into the console switch on port 1. You won't need to get into this machine much - all the administration is done by the Nortel CallPilot software, but if you do need to get in, the userid/password is NgenDist/ntdist or for the more privileged (I think) user, NGenSys/__ngen! There's also a separate analog phone line so that Nortel can get into our CallPilot box, remotely. The phone number is (408) 362-2564. When you dial this number, you login with admin/0000 and it looks just like the ASCII console. - There's a big, grey box off to the lower right, that is a SEB, which stands for "Site Event Buffer". There's one separate, analog line for this box, phone number (408) 362-2566. - Two Punch-Down blocks. The one on the left are the TN's from the cards in the main switch. The card number is going from top-to-bottom and the unit number is going from left-to-right, starting at zero. Each unit number takes up 2 punch-down slots. Beware of relying on the numbers on the paper -- they don't always line up quite right. Count!! The punch-down blocks on the right are the CAT5 cables coming from the cubicles. They are jumpered with the other punch-down block with blue and white wires. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The switch has different, what's called, "loads", that you can look at and change. Load 2 is for system-type stuff, including the time-of-day. This is important if you ever want to adjust the time that each clock shows. When Rob Jordan was out here on 11-26-2001, he made sure this was set for Daylight Savings Time. (See *LD2* below) Load 10 controls the Analog phone lines. Load 11 controls the Digital phone lines. Load 17 allows you to change the password used to get into the switch Load 20 can control both the Analog and Digital lines, and is the one you'll touch most often. Load 60 allows you to disable and reenable the loop. Load 95 controls the CPND (Calling Party Name Display) that is shown when making internal calls. Load 96 allows you to disable the D-channel To "get into" one of the loads, type for example, LD 20. To get out of a load, type 4 asterisks, **** Also, an asterisk at the end of a line will ignore this line of input, which allows you to reenter it. When you make a mistake, the backspace key does not work. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Critical Terminology !!!! DN = D??????? Number. This is the extension, i.e. my DN is 7529. TN = Terminal Number. This is comprised of two numbers, the card and unit within that card. For example, the TN associated with my DN of 7529, is "9 12". DID = The phone lines provided by our TelCo (Pac Bell). Delphion has 100 DID's, 960-7500 through -7599. ***************************************************************** ***************************************************************** **** **** **** The role of the switch is to assign a DID to a DN. **** **** **** ***************************************************************** ***************************************************************** Notice we have only 4 digital cards, each of which can handle only 16 phone lines, so at first glance, we can only handle 4*16=64 of our 100 external phone lines, but others can be assigned for other purposes, like ACD's (Call Distribution numbers) or something like "Sales" or "Customer Support", which would be forwarded to other real phones. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The 960-7500 phone number goes to the "Attendant" console, which used to be in Rhonda's office. It has a button (switch?) with a moon shape on it, which indicates it is in "Night" mode, i.e. it is unattended and gets answered automatically. This is problematic because once, a janitor took it off of night mode and 960-7500 just rang and rang. Rob said that if we never intend to have a real person ever answer 7500, then we could set it up so that we don't need the "Attendant" console at all. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A lot of times, you want to just see what something is set to. To do this, at the REQ: prompt, type PRT. E.G. to see info on x7533, REQ: PRT Stands for PRinT. Other REQuests are OUT, CHG, or LUVU to see which digital lines are free, or LUDN to show unused DN's. There are more. TYPE: DNB DNB is for DN's. Could be TNB for TN's, or 3903 (Delphion's typical phone type), or 500 (an Analog line), CUST: 0 In a multi-customer environment, there might be more than one customer. Here, there's only 1, cust # 0. DN: 7533 The extenstion you wanna see. DATE: PAGE: DESC: Shows - the CPND (from table 95), and most importantly, the TN, e.g. - TN = 007 0 00 11. The first number is the card number. The middle two numbers are not used. The last number is the unit number. In this case, extension 7533 is associated with card 7, unit 11. You'd then have to look at the pair of punch-down blocks and blue/white jumper wires, to see which cubicle number it went to. - Phone Type = 3903. Other possibilities are 500 for an analog line (or 3904 for a manager's phone ???). At the next NACT: prompt, just hit to return to the REQ: prompt. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Whenever a phone is having troubles, one thing you can do that may solve your problem, is to disable, then reable the port (the TN). To do that, login (see the top of this file), then > ld 20 To get into load 20 To determine the TN from the extension (DN), eg for Kin's phone x7537, REQ: prt (Edward's phone x7532 TYPE: dnb was TN 6 8 on 11-1-2004) CUST Just hit enter DN 7537 DATE Just hit enter PAGE Just hit enter DES Just hit enter find the TN line near the bottom, eg TN 006 0 00 11 KEY 00 ... The TN is === ==, or simply 6 11. (hit enter at the trailing NACT prompt to get the REQ: prompt back) To display the status of this TN, REQ: STAT 6 11 If the phone is not in use, this will show IDLE. I saw DSBL for Kin's phone. Might also be BUSY. On 4-16-2004 when Kin's phone was unplugged overnight, I saw SCH0101 'till I enabled it. REQ: DISU 6 11 To disable the TN. REQ: ENLU 6 11 To enable the TN. To do the same thing for Kin's analog phone (7586), use load 10. On 4-16-2004, Kin's office phone was 7537, TN 6 11, using cable 6A. and his analog phone was 7586, TN 8 6, using cable 6B. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Miscellaneous Commands: REQ: **** To exit out of a load. If you ever make a mistake, ** at the end of a line, will delete the line and reprompt you so you can retype it. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - To change a phone, you need to change its "Key 0" (its main number) and its "Key 1" (its Rollover number). For example, my "Key 0" is 7529 and my "Key 1" is 4929. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - To move a phone, see the X11 book, section LD 11, Page 130. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - To copy a phone, see the X11 book, section LD 11, Page 128. REQ: CPY 1 Where 1 is the number of lines you want to copy. CFTN: 9 8 The "Copy From TN", i.e. the source SFMT: TN: 6 3 The destination TN DN: 7542 The new, destination DN - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - To see which digital lines are free, REQ: LU VU TYPE: 3903 3903 are our common phone types. 500 would be for analag phones. TN: If all you want to see is one card, or to see everything that's free. CDEN: For example, on 11-26-2001, REQ: LU VU TYPE: 500 TN: 6 Card 6 is our analog card. showed we only have 2 free analog phone lines and 15 "phantoms". - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The 3903 phone that's on the desk inside the TelCo room, is x7535, which is typically forwarded to Eric's cell phone, 9-482-7363. There's probably a better way to do this than to occupy a phone. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - To see the status of all analog lines, REQ: STAT 6 Card 6 is our analog card. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - On the digital cards, the first 16 slots/units (0-15) are the real phones. The last 16 (16-31) are the data ports for those phones. So for my phone at TN 9 12, the data port is at TN 9 28 (add 16). On card 6 on 11-26-2001, this showed 4 analog lines in use, TN 6 21, which is the data port for 6 5 TN 6 22, which is the data port for 6 6 TN 6 23, which is the data port for 6 7 TN 6 30, which is the data port for 6 14 To go from TN to DN, e.g. for TN 6 5, REQ: PRT TYPE: TNB Look for "Key 0" entry. TN 6 5 = 7510 = Tom Griffin TN 6 6 shows SCH0805, which means nothing is built on top of this TN TN 6 6 *used* to be associated with Bruce's 7511 phone, but I had just removed it. TN 6 7 = 7517 = Paul Hines' Phone TN 6 14 REQ: PRT TYPE: TNB TN: 6 22 shows DNB => 7561. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - DN's are not in themselves, digital or analog. The TN's are !! - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ACD stands for A---- Call Distribution. It's a call group, e.g. Sales, that other phones can "sign up" to answer. If somebody calls this ACD, the phone will ring at the next available "signed-up" phone. Delphion DOES have 2 ACD's, which are probably a carry-over from the previous tenant. (Here, my notes get a bit hazy, but I'll do my best to transcribe them) DN - 9 6 (These look like TN numbers, not DN's) 9 7 DN = 6100 -> ACD, so REQ: PRT TYPE: DNB CUST: 0 DN: 6100 shows 2. ACID 6208 TN 9 7 <--\ ACID = Agent ID's in ACD Group ACID 6201 TN 9 6 \ \-------------------------------\ REQ: STAT 9 \ shows that 6 is disabled and 7 is idle. \ \ REQ: PRT \ TYPE: TNB \ ... \ TN: 9 7 | shows DN of 7530. The description says this is the Mail Room. | | On ACD phones, "Key 0" will show ACID 6100 ... 6208 -------------/ "Key 1" will show the primary number => 7530 "Key 2" will show the alternate number - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - To turn on the Digital Line to my phone: Actually, what we did was steal/take Bruce's analog line at DN = 7561, and put it on my phone. My Phone DN = 7529 My Phone TN = 9 12 Add 16 to get My Phone Data Port TN = 9 28 We want to move DN 7561 (keeping this 7561 extension for my new analog line), to TN 9 28 (the data port on my phone). When we started, Phone DN = 7561 Phone Data Port TN = 6 22 Subtract 16 to get Phone TN = 6 6 First, see what kind of phone DN 7561 was built as. Rob first tried to STAT the TN, 7561 is at now REQ: STAT 6 22 but this didn't show what we wanted, so he instead did REQ: PRT TYPE: DNB CUST: 0 DN: 7561 This showed TN 6 22, key 00, was a 3903. See page 130 of section LD 11 of X11 I/O book. REQ: MOV TYPE: TN TN: 6 22 TOTN: 9 28 But this gave us an error, SCH3948. You can look up errors in the "Software I/O, X11 System Messages" book. All it said about this SCH3948 message was, it's the wrong type. Rob said sometimes you get flakey messages when moving things, so instead of moving, we'll give TN 6 22 a new DN, then copy DN 7561 to where we want. (See below) First identify an unused DN. REQ: PRT TYPE: LUDN CUST: 0 DN: 75 You can hit here to see ALL unused phone numbers, but this display was kind of confusing. Single-digit numbers represented 1000 numbers (e.g. 1 meant 1000-1999), two-digit numbers, 100 (e.g. 23 meant 2300-2399), etc. There were also a lot of activity/usage in DN ranges I did not expect nor could explain. Instead, 75 just showed us 7500-7599, the range of 100 external connections Delphion has. This showed a surprisingly small number of unused extensions. Only these 15; 7501 7502 7511 7512 7562 7568 7570 7571 7575 7576 7593 7594 7595 7596 7597 Instead, Rob decided to change TN 6 22 to some junk extension, just to get it out of the way. REQ: CHG TYPE: 3903 TN: 6 22 ECHG: YES When changing phones, ALWAYS specify YES for this "Easy CHanGe" prompt, otherwise you'll have to answer many dozens of things. ITEM: KEY 0 SCR 7021 To move the primary extension to x7021. Now we can copy TN 6 22 to TN 9 28, giving it the 7561 extension/DN. REQ: CPY 1 Where 1 is the number of things we want to copy. TYPE: 3903 TN: 6 22 TOTN: 9 28 DN: 7561 And finally, we can now delete this 6 22 TN. REQ: OUT TYPE: 3903 TN: 6 22 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - To change the CPND (Calling Party Name Display) on a phone, you need to get into "Load 95". REQ: **** To get out of the load you're currently in. > LD 95 To get into "Load 95". You need to know the DN of the phone you want to change. To show it first (I'm guessing this is how it is done), REQ PRT TYPE NAME Note this new type. CUST 0 PAGE DIG DN 7508 To change it, the easiest thing is to remove, then re-add. To remove, REQ OUT TYPE: NAME CUST: 0 DIG: DN: 7508 The primary DN DN: 4908 The rollover DN To re-add, REQ: NEW TYPE: NAME CUST: 0 DIG: DN: 7508 The primary DN NAME XPLN DISPLAY_FMT The default is last, first. DN: 4908 The rollover DN NAME Open We were making x7508 free. XPLN DISPLAY_FMT - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - To change the time of day in the switch, go into "Load 2". REQ: **** To get out of the load you're currently in. > LD 2 To get into "Load 2". To show the current date & time, ttad No enter is necessary !!! This showed for 11-26-2001, 16:20:44, 26 11 2001 16 20 44 To change the date & time, use the same format as the ttad returned, stad 26 11 2001 16 20 44 is needed here. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The current fax numbers are DN 7580 for employees, and DN 75-- for the fax in Rhonda's office. REQ: PRT TYPE: DNB DN: 7508 shows x7508 to be a type 500 (an analog line) on TN 8 0. Or going backwards, PRT TNB 8 0, shows DN 7580. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - REQ: STAT 8 shows 8 0 through 8 15 all used except for 1 and 14. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - To adjust the time on the switch -- it sometimes drifts, First login, - LOGI - 0000 You will have the "Overlay" prompt, OVL000 > Then get into load 2, - LD 2 The prompt changes to TFC000 . To see the current time on the switch, type TTAD which probably stands for Type Time And Date. It will show something like MON 19 09 2002 14:59:08 To change it, type STAD DD MM YYYY HH MM SS (Set Time And Date) Note there's no day of the week and no colons in the time. For example, what I did to tweak it ahead 5 minutes, STAD 19 09 2002 15 04 00 The Daylight Savings Time settings are in this same load as well. The switch only knows that it needs to change the clocks - Forward one hour at 2:00 AM on the first Sunday of April, or - Backward one hour at 2:00 AM on the last Sunday of October. Which sounds ok, but here's the kicker. It determines the dates to do this once, when these next commands are typed in. This is fine for the next year, but will be (at least) one day off for the following year. You have to get into the switch every year and type in these two commands so that the switch will recalculate these cutover dates. FWTM 4 1 1 2 BWTM 10 L 1 2 The parameters to this command are - Month = 1-12, 4=January and 10=October - Week Number = 1-5 or L (for Last) - Day = 1-7, 1=Sunday - Hour, 2=2:00 AM To logout, **** which will get you back to the "Overlay prompt", then LOGO to get completely out. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - On 11-24-2003, Sandy wanted to forward her phone to her house, 'cause she was gonna work from home, but she couldn't, due to her phone not having CFX enabled. If you print her phone, which is extension 7539, Get a "Console Services" session open to tiger, which has the Nortel Switch ASCII console attached, (pw=adapter) Launch the "Secure CRT" application, The default session should be "Nortel Switch ASCII Console" To get the TN from the extension, on the console session, type logi PASS? global > ld 11 REQ: prt TYPE: dnb CUST 0 DN 7539 My extension DATE Just hit enter for PAGE the rest of these DES prompts This returns DN 7539 CPND NAME SANDY COTTINGHAM XPLN 27 ... TN 009 0 00 10 KEY 00 ... (3903) which is telling you that Sandy's TN is 9 10. At the ending NACT prompt, just hit enter to get back to the REQ: prompt. To display what settings her phone has (still in load 11) REQ: prt TYPE: 3903 TN 9 10 Enter in Sandy's TN DATE Just hit enter for PAGE the rest of these DES prompts This returns DES C2 TN 009 0 00 10 TYPE 8903 ... CLS CTD FBD WTA LPR PUA MTD ... <-- CLS = Class of Service MWA RMMD SMWD AAD IMD ... <-- These are all the options that POD DSX VMD ... <-- are enabled for this phone. CFTD SFD MRD DDV ... ICDD CDMD LLCN MCTD CLBD AUTU GPUA DPUA DNDD CFXA ARHD CLTD ASCD <-- This is where the CFXA option is. ... Remember, the A suffix = Activated, and the D suffix = Deactivated. again, just hit enter to get back to the REQ: prompt. You can go to the Meridian 1 Software Input/Output Guide X11 Administration Book 1 of 2 under "LD 11", under the "Alphabetical List of Prompts", under the CLS portion, on pages 134 through 146 of 1030 to see the description of all the different options. To display what settings her phone has (still in load 11), Now, to change that TN, in my case, to enable REQ: chg TYPE: 3903 TN 9 10 Enter in Sandy's TN ECHG yes ECHG = Easy Change, which prompts you for the change ITEM cls cfxa you want to make, with an "ITEM" prompt. ITEM When you're done making changes, hit enter to quit. To exit, type 4 asterisks at the REQ: prompt. REQ: **** then logo to logout. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Here is a quick reference of phones accurate as of 11-25-2003. Type TN DN Name ==== ===== ==== ======================= 3903 6 7 7517 Blaine Sollazzi 3903 6 23 7589 Blaine's Fax Line 3903 6 13 7518 Carol Thompson 3903 6 8 7532 Edward Salatovka 3904 6 14 7519 Eric Van Stegeren 3903 7 6 7534 Inna Mirovskaia 3903 7 11 7533 Jim Hees 3903 5 12 7515 Kathleen Richman 3903 6 11 7537 Kin Wong 3903 7 5 7527 Markham Bennett 3903 7 9 7531 Penny Avila 3903 9 11 7541 Rebecca Hernandez 3903 9 12 7529 Rick Jasper 3903 6 2 7553 Richard Collins 3903 6 1 7506 Sander Berents 3903 9 10 7539 Sandy Cottingham 3903 7 13 7545 Santokh Singh 3903 7 0 7508 Steve Dinh 3904 6 5 7510 Tom Griffin There are some other miscellaneous phones, Type TN DN Name ==== ===== ==== ======================= 3903 6 9 7514 Lab 3903 6 15 7520 Server Room 3905 9 7 7530 Mail Room 3903 7 14 7535 Delphion's Emergency # 3904 6 21 7550 Tom's Piggyback 3903 9 28 7561 Rick's Piggyback 3903 6 29 7568 Carol's Piggyback 3904 6 30 7569 Erik's Piggyback 3903 9 25 7576 Henry's Analog 500 8 0 7580 Office Fax 500 8 3 7583 Kathleen's Fax 3903 6 23 7589 Blaine's Fax There are some other phones not listed above, Type TN DN Name ==== ===== ==== ======================= 500 61 2 7400 CALL_PILOT_NITE_MSG 500 61 1 7402 CPILOT 500 61 0 8998 VOICE EXPRESS MESSAGING 500 8 13 7591 Large Conference Room? (Rings, but can't find it) I don't think this is connected and can be out'd.