To change your Outlook password, go to the web-based e-mail client at https:webportal.isiremote.com and click on that "ANIXIS Password Reset Utility" link =========================================================================================== A lesson from Mike: .pst file - Purpose is to archive your e-mail. - You can have as many pst files as you'd like. - These are NOT synched automatically with the server. .ost file - Purpose is to keep a local copy your e-mail so you can work offline. - You can have only one ost file on your machine. - It IS automatically synched with the server. =========================================================================================== To look up your e-mail address, go to http://www.thomsonscientific.com/thomsonemail, userid: thomson-scientific password: thomsonemail (Not wildcat as was publicized in September, 2003) =========================================================================================== Rob Kenig (215) 386-0100 x1122 On our phones, just dial 0100, then the extension. Help Desk (215) 386-0100 x1525 Got James Steiner (not Ankuda), who never returned After Hours x1136 my call. Operators Support x1138 James Ankuda (215) 386-0100 x1264 Didn't know. Mike Alvarez (215) 386-0100 x1280 Mike Wilson (215) 386-0100 x1135 VPN Guy. Ken Glass (215) 386-0100 x1126 Also didn't know. Andrew Salmons (215) 386-0100 x1539 Manager, Web Developer finally knew. =========================================================================================== To configure Outlook, Start up the client, go under Tools, If you see "Services...", then you can skip this step, but if you see "Accounts...", you'll need to install some stuff from the Office 2000 CD. Here's how you do that. Under Tools, Select Options... under the "Mail Delivery" tab, click the "Reconfigure Mail Support..." button, change selection from "Internet Only" to "Corporate or Workgroup" It will tell you you need to restart Outlook. When you select "Yes", it will stop Outlook. When you restart Outlook, it will install something from the Office 2000 Professional CD. To define the mail server, you'll first need to install some "Services". Go to Tools Select Services... Select the "Add..." button Select "Microsoft Exchange Server" and the "OK" button, and then it will install more stuff from the Office CD. While you're here, you'll probably want/need to also install/add these services, "Outlook Address Book" and "Personal Address Book" and maybe "Internet e-mail" if you might want to use the POP3 client. Ok, back to defining the mail server, In the "Microsoft Exchange Server" window, type tshuspaphimbx01 (10.224.164.128) under the "Mailbox:" window, type in your mailbox name, given to you by your mail administrator, rjasper for me. You can click the "Check Name" box to insure that 1) Your machine can find the mail server, and 2) That mailbox is there. It will prompt you for a "User Name:", "Domain Name: and "Password". For me, use rjasper, tshuspaphimbx01, and rjasper (other's initial password was camel-case, e.g. TGriffin). In our case, this worked, which is indicated by changing the "Microsoft Exchange Server" window to "TSHUSPAPHIMBX01" and the "Mailbox:" field to "rjasper" and underlining both fields. Before hitting OK in this "Microsoft Exchange Server" window, you might want to change other stuff. For example, - Under the "General" tab, under the "When starting" box, you probably want to choose "Manually control connection state" or leave it at "Automatically detect connection state" and decrease the timeout to 5 seconds. This will help when you're not online. Press Ok, etc back to the "Services" window (the one with 3 tabs, "Services", "Delivery", and "Addressing"). On the "Delivery" tab, under the "Deliver new mail to the following location:", you have 3 options. 1) (None) ==> We don't know what this does. 2) Personal Folders ==> Whenever your client connects to the mail server, suck every piece of mail you can get, down to your laptop. 3) Mailbox - ==> Leave mail on the server. This should be the default. For this testing, we set it to this. On the "Addressing" tab, 1) you should see the Thomson-ISI wide "Global Address Book" under the "Show this address list first:" window, but we didn't see that. 2) you can put your own personal, phone book/address list in the "When sending mail, check names using these address lists in the following order:" window. We didn't do this. To allow synchronization of the local files on your laptop with the mail server, go to Tools, Services, Microsoft Exchange Server, Propeties Advanced tab "Offline Folder File SEttings..." button, This will create an OST file, which is an offline file containing Outlook folders, etc. The default is C:\Documents and Settings\jasper\Local Settings\Application Data\Microsoft\Outlook\outlook.ost (which is normally a hidden file, so Windows Explorer won't see it normally). This folder is where other Outlook files are, e.g. your archive folder. Click OK to create that outlook.ost file. Once you do that and get back to the "Microsoft Exchange Server" window, you'll see the "Enable offline use" NOT grayed-out (it was before), and unchecked. You can check it now. To automate the resynchronization of your local mailbox, Tools Options... Mail Services tab from here, you can change all kinds of resynch options (frequency, what, etc) ============================================================================================== To enable Archiving, which might be useful in keeping your server mail small, first create the archive file, then you can archive stuff, either globally or by individual folders. ============================================================================================== Here are the directions I sent to Carol & Tom on January 8, 2004. You two are the only ones in the office I have not been able to sit down with and confirm that you can connect to the new Thomson Exchange server with Outlook. It seems that Mike will finally be happy with the Philly server config and switch the delphion.com MX record Friday morning, meaning that most delphion.com e-mail will arrive at the Thomson Exchange server, not our Lisle Notes server. ("Most", not "all" 'cause e-mail sent from the Notes server will still go to Notes server, as far as I can predict.) If you want to wait 'till you guys get in on Monday to configure things, then fine. It won't take long. But if you want to do it before hand, you can try to do it yourselves, or call me and get me to help out. After going around to everybody else's laptop to get them configured, I've seen a lot of different situations and unfortunately, it's difficult to predict what your situation will be. The first thing to do, is to establish the Exchange server. Settings Control Panel Mail If you don't see the "MS Exchange Settings Properties" window with 3 tabs (Services, Delivery, Addressing) across the top, then you've got to get under Outlook, go to Tools, Options, Mail Services, Reconfigure Mail Support, and change from "Internet Only", to "Corporate or Workgroup", exit Outlook & try again. It's possible you'll need the Microsoft Office SR-1 CD at this point. Under that "MS Exchange Settings Properties" window, you'll probably need to "Add" a Service. Select "Microsoft Exchange Server". That server will be tshuspaphimbx01 (don't be surprised if this changes to rs-mail later on) and your mailbox will be cthompson or tgriffin. Save all this. Now start up Outlook. It should prompt you for your userid/domain/password. The userid will be cthomspon or tgriffin, the domain is isi_phl (Philadelphia), and the password is CThompson or TGriffin (note first 2 letters are capitalized). Changing this password at this point, will not work (server bug?). The only way to change this password is via the web interface. Speaking of which ... To connect via the web, go to https://webportal.isiremote.com. Your "Log On" id is cthompson or tgriffin. The next screen will prompt for another userid & password. The userid to use here is a bit different. Use isi_phl\cthompson or isi_phl\tgriffin, then your password. After getting in, you can select "Options" from the left-hand menu and change your password there. There's a lot I haven't told you 'cause it gets too complicated to do via e-mail. If you have troubles, call me or wait 'till Monday when you get in. =========================================================================================== You can get Outlook to remember the "User Name" & "Domain" settings in that box that pops up when you launch Outlook, by adding a registry entry. This came from http://www.asu.edu/clas/pscs/how/retset.html. 1. If you have Outlook running, exit it by "File" -> "Exit and Log Off" 2. Start regedit by Start -> Run -> regedit 3. Navigate to the following entry in the registry: HKEY_USERS\\Software\Microsoft The sticky point of this step is what to use for . You'll want to select one of those long S-1-5-21-842925246-214...4488-1000 numbers, probably the first one, and NOT one that ends in _Classes. Don't worry if you select the wrong one. All we're doing is adding an entry, which is a painless thing to do. If you choose the wrong and Outlook doesn't remember your settings when you do step 6 below, then come back here and select a different . No big deal. 4. Right-click that Microsoft entry, point to "New" -> "Key". 5. Type the name "Exchange" for the new key and press ENTER. 6. Restart Outlook. You'll have to type the User Name & Domain once again, but this time, it will remember these settings in the registry (provided of course, that you got the right above). If you stay in regedit, you can see new keys (UserName & LogonDomain) being added to the Exchange key (now a folder) you manually added above. 7. Exit regedit. ===========================================================================================