Delphion's FedEx account number is 324 359 400 for the San Jose office (Rick got this account number on 8-15-2005). You can use this for either FedEx Express or FedEx Ground. Delphion also has FedEx account number 257 857 29-8 for the Lisle office that I used to always use before I got the above 324 number, but this was good for FedEx Express shipping only. You could not use that 257 account number to ship FedEx Ground from the San Jose office, 'cuase FedEx Ground (not FedEx Express) has the rule that customer numbers are strongly tied to their address. -------------------------------------------------------------------- Your Sunnyvale office address is Rick Jasper Delphion, Inc. 800 West California Avenue Suite 100 Sunnyvale, CA 94086 Your San Jose office address was Rick Jasper Delphion, Inc. 6203 San Ignacio Avenue Suite 240 San Jose, CA 95119 To send to Lisle, address it Mike Crom ---------------------------- Delphion, Inc. | It used to be | 901 Warrenville Road | 3333 Warrenville Road | Suite 20 | Suite 600 | Lisle, IL 60532 | Lisle, IL 60532 | ---------------------------- -------------------------------------------------------------------- You can use www.fedex.com to print labels and schedule pickups. Your "User ID:" for the 324 359 400 account number is rickjasper2 with the standard Internet password. (Your "User ID:" for the 257 857 298 account number is ) (rickjasper but you don't need to use this anymore, right?) Their security question of "What is the name of a childhood pet?", I answered "Lacy". -------------------------------------------------------------------- FedEx's Express Customer Service number or FedEx's Ground Customer Service number are the same: 1-800-463-3339 Press "0" or ask for an agent to get to a live person FedEx's Express International Customer Service number is 1-800-247-4747 FedEx's Ground International Customer Service number is 1-800-468-5754 FedEx's Express Freight Customer Service number is 1-800-332-0807 FedEx's -------------------------------------------------------------------- For FedEx Ground (what I used to ship things to Japan and also Eagan), * For international shipments, I also need five copies of the International Bar Code label, Thomson's EIN (Employer Identification Number) is 23-156-91-17 --------------------------------------------------------------------