Support Center Phone # / U.S. and Canada

  Phone Numbers U.S. and Canada


Authorized Dealers or Servicers

Number	Information
919-517-0001	Bulletin Board Service - PC Company
800-528-7705	Bulletin Board Service - TSS Only
800-937-3737	IBM Business Partner Education
800-426-2472	IBM Customer Engineer Technical Support
800-IBM-DEAL	IBM Dealer Support Center
800-342-6672	IBM Direct Desktop Software Sales
303-924-4015	IBM Part Number ID and Look Up
800-426-7763	IBM PC HelpCenter
800-237-5511	IBM Software Defect Support (CSDs)
800-327-5711	IBM Software Ordering (Publications)
800-426-1484	IBM Supplies Technical Hotline
800-388-7080	IBM Warranty Parts Claims Center

U.S. Customers and Helpware Subscribers

Number	Information
919-517-0001	Bulletin Board Service - PC Company
800-426-8322	Customer Education Business Unit
800-999-0052	Customized Operational Services
800-237-4824	EduQuest (Educational Computers)
800-964-8523	End User HelpDesk Support
800-742-2493	IBM Anti-Virus Services
800-447-4700	IBM Authorized Dealer Referrals
800-426-2468	IBM Dealer Referral
800-426-3333	IBM Information Referral Service
800-IBM-SERV	IBM Service
800-772-2227	IBM PC HelpCenter and HelpDesk
800-426-7282	IBM Technical Manuals
800-426-9402 (Ext. 150)	Multimedia Information Center
800-241-1620	Multimedia HelpCenter
800-342-6672	OS/2 Information Line
800-237-5511	OS/2 Support Services
800-284-5933	Prodigy
914-962-0310	Prodigy User Questions
800-547-1283	Technical Coordinator Program SystemXtra for Personal Systems LAN Automated Distribution/2 OS/2 Bulletin Board OS/2 Application Assistance Center
800-551-2832	Technical Solutions Magazine

IBM Canada Customer and Servicer Support

Number	Information
800-661-PSMT	Business Partner Marketing Support
905-316-5556	Business Partner Marketing Support - Toronto
514-938-6048	Business Partner Marketing Support - French
800-465-4YOU	Customer Relations
800-IBM-SERV	Customer Service Dispatch
800-263-2769	Customer Service Parts
800-465-2222	Customer Support Center (ISC)
416-443-5701	Customer Service Repair Centre
800-505-1855	Dealer Support Group (DSG)
800-465-7999	HelpClub Registration / IBM Direct
800-465-3299	HelpFax
905-316-3299	HelpFax - Toronto
800-565-3344	HelpPC
905-513-3355	IBM Certification Administrator Mail to: 50 Acadia Drive Markham, Ontario L3R 0B3
800-661-2131	IBM Education (A+ Course)
800-268-3100	IBM Information Network Support
800-387-8343	IBM PC Service Partners
800-487-7426	International Warranty Registration
800-663-7662	Lexmark Product Information
800-IBM-9990	PartnerLine
800-263-2769	Parts Orders, Exchange or Emergency
416-443-5808 (Fax)	Parts Regular Orders, Exchange
416-443-5755	Parts Orders, Inquiries
514-938-3022	PC Co Bulletin Board - Montreal
905-316-4255	PC Co Bulletin Board - Markham
604-664-6464	PC Co Bulletin Board - Vancouver
204-934-2735	PC Co Bulletin Board - Winnepeg
800-661-7768	PS Marketing Support (PSMT)
800-565-3344	PS/1 Warranty Customer Helpline
800-387-8483	PS/1 Warranty Service (DOAs)
800-465-1234	Publications Ordering
905-316-4148	Service Management Support
905-316-4100 (Fax)	Service Management Support
905-316-4150	Service (Warranty) Manager
905-316-4100 (Fax)	Service (Warranty) Manager
905-316-4872	Service Quality Programs
905-316-4100 (Fax)	Service Quality Programs
800-661-2131	Skill Dynamics (Education)
800-565-3344	ThinkPad EasyServe
416-443-5835 (Fax)	Warranty Claim Fulfillment
905-316-2445	Warranty Claim Reimbursement
905-316-3515 (Fax)	Warranty Claim Reimbursement
416-443-5778	Warranty Claim Parts Inquiry
800-505-1855	Warranty Provider Support Hotline
800-267-7472	Warranty Service, ThinkPad