Phone Numbers U.S. and Canada
Authorized Dealers or Servicers
Number
Information
919-517-0001
Bulletin Board Service - PC Company
800-528-7705
Bulletin Board Service - TSS Only
800-937-3737
IBM Business Partner Education
800-426-2472
IBM Customer Engineer Technical Support
800-IBM-DEAL
IBM Dealer Support Center
800-342-6672
IBM Direct Desktop Software Sales
303-924-4015
IBM Part Number ID and Look Up
800-426-7763
IBM PC HelpCenter
800-237-5511
IBM Software Defect Support (CSDs)
800-327-5711
IBM Software Ordering (Publications)
800-426-1484
IBM Supplies Technical Hotline
800-388-7080
IBM Warranty Parts Claims Center
U.S. Customers and Helpware Subscribers
Number
Information
919-517-0001
Bulletin Board Service - PC Company
800-426-8322
Customer Education Business Unit
800-999-0052
Customized Operational Services
800-237-4824
EduQuest (Educational Computers)
800-964-8523
End User HelpDesk Support
800-742-2493
IBM Anti-Virus Services
800-447-4700
IBM Authorized Dealer Referrals
800-426-2468
IBM Dealer Referral
800-426-3333
IBM Information Referral Service
800-IBM-SERV
IBM Service
800-772-2227
IBM PC HelpCenter and HelpDesk
800-426-7282
IBM Technical Manuals
800-426-9402
(Ext. 150)Multimedia Information Center
800-241-1620
Multimedia HelpCenter
800-342-6672
OS/2 Information Line
800-237-5511
OS/2 Support Services
800-284-5933
Prodigy
914-962-0310
Prodigy User Questions
800-547-1283
Technical Coordinator Program
SystemXtra for Personal Systems
LAN Automated Distribution/2
OS/2 Bulletin Board
OS/2 Application Assistance Center
800-551-2832
Technical Solutions Magazine
IBM Canada Customer and Servicer Support
Number
Information
800-661-PSMT
Business Partner Marketing Support
905-316-5556
Business Partner Marketing Support -
Toronto
514-938-6048
Business Partner Marketing Support -
French
800-465-4YOU
Customer Relations
800-IBM-SERV
Customer Service Dispatch
800-263-2769
Customer Service Parts
800-465-2222
Customer Support Center (ISC)
416-443-5701
Customer Service Repair Centre
800-505-1855
Dealer Support Group (DSG)
800-465-7999
HelpClub Registration / IBM Direct
800-465-3299
HelpFax
905-316-3299
HelpFax - Toronto
800-565-3344
HelpPC
905-513-3355
IBM Certification Administrator
Mail to: 50 Acadia Drive
Markham, Ontario L3R 0B3
800-661-2131
IBM Education (A+ Course)
800-268-3100
IBM Information Network Support
800-387-8343
IBM PC Service Partners
800-487-7426
International Warranty Registration
800-663-7662
Lexmark Product Information
800-IBM-9990
PartnerLine
800-263-2769
Parts Orders, Exchange or Emergency
416-443-5808
(Fax)Parts Regular Orders, Exchange
416-443-5755
Parts Orders, Inquiries
514-938-3022
PC Co Bulletin Board - Montreal
905-316-4255
PC Co Bulletin Board - Markham
604-664-6464
PC Co Bulletin Board - Vancouver
204-934-2735
PC Co Bulletin Board - Winnepeg
800-661-7768
PS Marketing Support (PSMT)
800-565-3344
PS/1 Warranty Customer Helpline
800-387-8483
PS/1 Warranty Service (DOAs)
800-465-1234
Publications Ordering
905-316-4148
Service Management Support
905-316-4100
(Fax)Service Management Support
905-316-4150
Service (Warranty) Manager
905-316-4100
(Fax)Service (Warranty) Manager
905-316-4872
Service Quality Programs
905-316-4100
(Fax)Service Quality Programs
800-661-2131
Skill Dynamics (Education)
800-565-3344
ThinkPad EasyServe
416-443-5835
(Fax)Warranty Claim Fulfillment
905-316-2445
Warranty Claim Reimbursement
905-316-3515
(Fax)Warranty Claim Reimbursement
416-443-5778
Warranty Claim Parts Inquiry
800-505-1855
Warranty Provider Support Hotline
800-267-7472
Warranty Service, ThinkPad
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