TRAP 000e / 256 write-thru cache


PROBLEM - PS/Valuepoint 6384/D, 6382/S, and 6387/T 433DX (486 33 MHz) systems may experience system hang conditions or TRAP 000E errors with a 256KB write-thru cache option installed, F/C 5296, option P/N 92G7218 (formerly 60G1625) FRU P/N 92F0398.

Machines AFFECTED - Valuepoint 6384/D, 6382/S, and 6387/T 433dx (486 / 33 MHz) systems.

SOLUTION - If the failure cannot be recreated with the 256KB cache module removed replace the 256KB write-thru cache module with the 256KB write-back cache, FRU P/N 92f0400. The 256KB write-thru cache module FRU number (P/N 92F0398) is being substituted to the 256KB write-back cache FRU number (P/N 92F0400) in the parts system. there is no performance degradation as a result of this change.

Additional Information - Systems with the 256KB write-thru cache option installed may hang using any operating system. TRAP 000E errors may be experienced in systems using OS/2 2.x. PS/Valuepoint advanced diagnostics run without errors.

Remove the 256KB write-thru cache option from the system and attempt to recreate the failure. If the error can be recreated with the cache module removed, this tip does not apply.

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