Printing problems (lines/words skipped)

PROBLEM - Printing problems (lines and words skipped) are encountered when using S3 2.22 video drivers for Windows and an IBM 4039 10R laser printer. This problem is encountered when printing files with length exceeding a page from the software toolsworks encyclopedia (IBM multimedia entertainment package).

Machines AFFECTED - Valuepoint 6382, 6384, and 6387 systems.

SOLUTION - Check to ensure customer has the actual release version of the S3 2.22 drivers rather than a beta version. the problem occurs with the use of the beta version drivers. If the customer is using a beta version, send the customer the actual release version.

NOTE: Current release version is 2.3 with 2.4 in beta

Please see the LEGAL - Trademark notice.
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