527MB IDE hardfile / low level format

PROBLEM - The 527MB IDE hardfile cannot be "unconditionally" low level formatted when installed in a PS/Valuepoint 6382/S, 6384/D, or 6387/T system. The advanced diagnostics report that "this function is not supported on this drive" if the unconditional format option is selected from the hard file format menu.

Machines AFFECTED - All 6382/S, 6384/D, and 6387/T systems.

SOLUTION - PS/Valuepoint advanced diagnostic diskette version 1.2 does contain the software support necessary to perform the unconditional format procedure.

Additional Information - The 527MB drive can be "conditionally" formatted by selecting the "conditional format" option at the hardfile format menu.

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