QUALITY TEMPLATE
To be classified 'IBM Confidential' when completed and forwarded to IBM.
Please return this form to your IBM Support location (for your country
quality focal point). Will be further resent to GNK Quality SPOC
(PSQUAL @ GNKVM)
QUALITY FEEDBACK INCIDENT No...........618nnMMYY MM-month, YY-year
Customer and/or dealer name..... nn to be assigned by
CTRY QUAL FOCAL POINT)
------------------------------------------------------------------------
Problem Description Brand Type Serial No
------------------------------------------------------------------------
1.This space should contain a (DISPLAY XXXX 55nnnnn
description of the failure and any DESKTOP 55nnnn1
other relevant information such as SERVER 55nnnn2
suspected reasons or special MOBILE) 55nnnn3
circumstances
2.
3.
ORDER REFERENCE if available/applicable:-
COMMENTS:-
PLEASE ADD EXTRA LINES AS REQUIRED
------------------------------------------------------------------------
Is this report for info only.................................Y/N
Please supply a formal feedback/response.....................Y/N
Has this problem been reported via:-
a) UPOS Helpdesk/CUSTSUPP\
b) Tech support/RETAIN \_Enter the relevant letter(s)..... _
c) CRIT SIT / (a, b, c, d, or none)
d) Other (please specify)/
------------------------------------------------------------------------