Numeric Error Codes



Numeric Error Codes

In the following index, X can represent any number.
Error Code    FRU/Action
000 1. Be sure adapter device and Bus Master fields
   SCSI Adapter not enabled.     are enabled in PCI configuration program.
      See documentation shipped with computer
02X 1. SCSI Adapter
08X 1. SCSI Cable
   Check SCSI terminator installation. 2. SCSI Terminator
  3. SCSI Device
  4. SCSI Adapter
101 1. System Board
   Interrupt failure.  
102 1. System Board
   Timer error.  
106 1. System Board
110 1. Memory Module
   System board parity error. 2. System Board
111 1. Reseat adapters
   I/O channel parity error. 2. Any Adapter
  3. System Board
114 1. Memory Module
   External ROM checksum error. 2. System Board
129 1. Processor
   Internal cache test error. 2. L2 Cache Memory
  3. System Board
151 1. System Board
   Real-time clock failure.  
161 1. Run Setup
   Bad CMOS battery. 2. Clock Battery (See 'Battery Notice')
  3. System Board
162 1. Diskette Drive
   And unable to run diagnostics. 2. System Board
  3. Diskette Drive Cable
162 1. Run Setup
  2. Clock Battery (See 'Battery Notice')
  3. System Board
163 1. Time and Date Set?
   Clock not updating or invalid time set. 2. Clock Battery (See 'Battery Notice')
  3. System Board
164 1. Run Setup. Check System Summary menu
   POST detected a base memory or     for memory size change.
   extended memory size mismatch error.     (See 'Setup Program (Type 8639)'.)
      Run the Extended Memory Diagnostic tests.
17X, 18X 1. C2 Security
175 1. Riser Card
  2. System Board
176 1. Covers were removed from the computer.
177 1. Riser Card
   Corrupted Administrator Password. 2. System Board
178 1. Riser Card
  2. System Board
183 1. Enter the administrator password
184 1. Enter new password
   Password removed  
   due to check-sum error.  
185 1. Set configuration and reinstall the
   Corrupted boot sequence.     boot sequence.
186 1. Riser Card
  2. System Board
189 1. More than three password attempts
      were made to access the computer
1XX 1. System Board
   Not listed above.  
201 1. Memory Module
   Memory data error. 2. System Board
225 1. Unsupported Memory
229 1. L2 Cache Memory
   External cache test error. 2. System Board
262 1. Run Setup. Check System Summary menu for memory
   POST detected a base memory     type change. See 'Setup Program (Type 8639)'
   or extended memory type error. 2. Run the Extended Memory Diagnostic tests.
301 1. Keyboard
  2. Keyboard Cable
  3. System Board
303 1. Mouse
   With an 8603 error. 2. Keyboard
  3. Keyboard Cable
  4. System Board
303 1. Keyboard
   With no 8603 error. 2. Keyboard Cable
  3. System Board
3XX 1. Keyboard
   Not listed above. 2. Keyboard Cable
  3. System Board
5XX 1. Display Adapter (if installed)
  2. System Board
601 1. Diskette Drive A
  2. Diskette Drive Cable
  3. System Board
604 1. Diskette Drive A
   And unable to run diagnostics. 2. Diskette Drive Cable
  3. System Board
604 1. Diskette Drive B
   And able to run diagnostics. 2. Diskette Drive Cable
  3. System Board
605 1. Diskette Drive
   POST cannot unlock the 2. Diskette Drive Cable
   diskette drive. 3. System Board
662 1. Diskette drive configuration error
      or wrong diskette drive type,
      run Set Configuration.
6XX 1. Diskette Drive
   Not listed above. 2. System Board
  3. External Drive Adapter
  4. Diskette Drive Cable
  5. Power Supply
762 1. Run Setup
   Math coprocessor configuration error. 2. Math Coprocessor
  3. System Board
7XX 1. Math Coprocessor
   Not listed above. 2. System Board
962 1. Run Configuration
   Parallel port configuration error. 2. Parallel Adapter (if installed)
  3. System Board
9XX 1. Printer
  2. System Board
1047 1. 16-Bit AT Fast SCSI Adapter
107X 1. Check SCSI terminator installation.
   Check SCSI terminator installation. 2. SCSI Cable
  3. SCSI Terminator
  4. SCSI Device
  5. SCSI Adapter
0176, 0177, 0178, 0179 1. Be sure the PUTR module (on systemboard) is installed.
1101 1. Run Advanced Diagnostics
   Serial connector error,  
   possible system board failure.  
1101, 1102, 1106, 1. System Board
   1108, 1109 2. Any Serial Device
1107 1. Serial Device Cable
  2. System Board
1102 1. Run Advanced Diagnostics
   Card selected feedback error.  
1103 1. Run Advanced Diagnostics
   Port fails register check. 2. System Board
1106 1. Run Advanced Diagnostics
   Serial option cannot 2. System Board
   be turned off.  
1107 1. Serial Device Cable
  2. System Board
1110 1. Run Advanced Diagnostics
   Register test failed. 2. System Board
1116 1. Run Advanced Diagnostics
   Interrupt error.  
1117 1. Run Advanced Diagnostics
   Failed baud rate test.  
1162 1. Run Configuration
   Serial port configuration error. 2. Serial Adapter (if installed)
  3. System Board
11XX 1. System Board
   Not listed above.  
1201 1. System Board
  2. Any Serial Device
1202, 1206, 1208, 1. Dual Async Adapter/A
   1209, 12XX 2. System Board
  3. Any Serial Device
1207 1. Communications Cable
  2. Dual Async Adapter/A
13XX 1. Game Adapter
1402    Information only
   Printer not ready.  
1403    Information only
   No paper error, or  
   interrupt failure.  
1404 1. Run Advanced Diagnostics
   System board timeout failure  
1405 1. Run Advanced Diagnostics
   Parallel adapter error.  
1406 1. Run Advanced Diagnostics
   Presence test error.  
14XX 1. Printer
   Not listed above. Check printer 2. System Board
   before replacing system board.  
15XX 1. SDLC Adapter
1692 1. Run FDISK to ensure at least one
   Boot sequence error.     active partition is set active.
16XX 1. 36/38 Workstation Adapter
1762 1. Run Configuration
   Hard disk drive configuration error.     (See 'Setup Program (Type 8639)'.)
1780 (Disk Drive 0) 1. See 'Power Supply'
   1781 (Disk Drive 1) 2. Hard Disk Drive
   1782 (Disk Drive 2) 3. System Board
   1783 (Disk Drive 3) 4. Hard Disk Cable
  5. Power Supply
1962 1. Possible hard disk drive problem,
   Boot sequence error.     see 'Hard Disk Drive Boot Error'
209X 1. Diskette Drive
  2. Diskette Cable
  3. 16-bit AT Fast SCSI Adapter
20XX 1. BSC Adapter
   Not listed above 2. Riser Card
21XX 1. SCSI Device
  2. 16-bit AT Fast SCSI Adapter
  3. Alternate BSC Adapter
  4. Riser Card
2401, 2402 1. Display
   If screen colors change.  
2401, 2402 1. System Board
   If screen colors are OK. 2. Display
2409 1. Display
2410 1. System Board
  2. Display
2462 1. Run Configuration
   Video memory configuration error. 2. Video Memory Modules
  3. Video Adapter (if installed)
  4. System Board
3015, 3040 1. Network Attached?
   Check for missing wrap 2. LF Translator
   or terminator plug on the 3. Cable Problem
   adapter. 4. PC Network Adapter
  5. Riser Card
30XX 1. PC Network Adapter
  2. LF Translator
  3. Cable Problem?
  4. Riser Card
3115, 3140 1. Network Attached?
  2. LF Translator
  3. Alternate PC Network-Adapter
  4. Cable Problem
  5. Riser Card
31XX 1. Alternate PC Network Adapter
  2. LF Translator
  3. Cable Problem?
  4. Riser Card
36XX 1. GPIB Adapter
  2. Riser Card
38XX 1. DAC Adapter
  2. Riser Card
4611, 4630 1. Multiport/2 Interface Board
  2. Multiport/2 Adapter
4612, 4613  
   4640, 4641 1. Memory Module Package
  2. Multiport/2 Adapter
4650 1. Multiport Interface Cable
46XX 1. Multiport/2 Adapter
   Not listed above. 2. Multiport/2 Interface Board
  3. Memory Module
5600 1. Financial System Controller Adapter
5962 1. Run Configuration
   CD-ROM configuration error. 2. CD-ROM Drive
  3. CD-ROM Adapter
  4. System Board
62XX 1. 1st Store Loop Adapter
  2. Adapter Cable
63XX 1. 2nd Store Loop Adapter
  2. Adapter Cable
64XX 1. Network Adapter
71XX 1. Voice Adapter
74XX 1. Display Adapter (if installed)
  2. Riser Card
76XX 1. Page Printer Adapter
78XX 1. High Speed Adapter
79XX 1. 3117 Adapter
80XX 1. PCMCIA Adapter
84XX 1. Speech Adapter
  2. Speech Control Assembly
  3. Riser Card
8601, 8602 1. Pointing Device (Mouse)
  2. System Board
8603, 8604 1. System Board
  2. Pointing Device (Mouse)
86XX 1. Mouse
   Not listed above 2. System Board
89XX 1. PC Music Adapter
  2. MIDI Adapter Unit
  3. Riser Card
91XX 1. Optical Drive
  2. Adapter
96XX 1. SCSI Adapter
  2. Any SCSI Device
  3. System Board
10101, 10102, 10104 1. Have customer verify correct operating
   10105, 10106, 10107     system device drivers are installed and
   10108, 10109, 10111     and operational.
   10112, 10113, 10114 2. Modem
   10115, 10116  
10103, 10110, 101171 1. System Board
  2. Data/Fax Modem
10117 1. Check system speaker
   Not listed above. 2. Check PSTN cable
  3. External DAA (if installed)
  4. Modem
10118 1. Run Diagnostics and verify the
      correct operation of the modem slot
  2. Modem
10119 1. Diagnostics detected a non-IBM modem
  2. Modem
10120 1. Check PSTN Cable
  2. External DAA (if installed)
  3. Modem
10132, 10133, 10134 1. Modem
   10135, 10136, 10137  
   10138, 10139, 10140  
   10141, 10142, 10143  
   10144, 10145, 10146  
   10147, 10148, 10149  
   10150, 10151, 10152  
10153 1. Data/Fax Modem
  2. System Board
101XX 1. Modem Adapter/A
   Not listed above. 2. Data/Fax Modem
  3. System Board
10450, 10451, 10490 1. Run Advanced Diagnostics
   10491, 10492, 10499 2. Riser Card
   Read/write error. 3. Hard Disk Drive
  4. System Board
10452 1. Run Advanced Diagnostics
   Seek test error.  
10453    Information only
   Wrong drive type?  
10454 1. Run Advanced Diagnostics
   Sector buffer test error.  
10455, 10456 1. Run Advanced Diagnostics
   Controller error.  
10459    Information only
   Drive diagnostic command error.  
10461 1. Run Advanced Diagnostics
   Drive format error  
10462 1. Run Advanced Diagnostics
   Controller seek error.  
10464 1. Run Advanced Diagnostics
   Hard Drive read error.  
10467 1. Run Advanced Diagnostics
   Drive non fatal seek error.  
10468 1. Run Advanced Diagnostics
   Drive fatal seek error.  
10469 1. Run Advanced Diagnostics
   Drive soft error count exceeded.  
10470, 10471, 10472 1. Run Advanced Diagnostics
   Controller wrap error.  
10473    Information only
   Corrupt data. Low level  
   format might be required.  
10480 1. Hard Disk Drive (ESDI)
  2. Drive Cable
  3. System Board
10481 1. Run Advanced Diagnostics
   ESDI drive D seek error.  
10482 1. Run Advanced Diagnostics
   Drive select acknowledgement bad.  
106X1 1. Check Configuration
  2. Ethernet Adapter
10635 1. Power-off computer, wait ten seconds,
      then power-on the computer
  2. Ethernet Adapter
10651, 10660 1. Check Cables
  2. Ethernet Adapter
106XX 1. Ethernet Adapter
   Not listed above.  
107XX 1. 5.25-inch External Diskette Drive
  2. 5.25-inch Diskette Drive Adapter/A
109XX 1. ActionMedia Adapter/A
   Check the adapter cables. 2. System Board
112XX 1. SCSI Adapter
   This adapter does 2. Any SCSI Device
   not have cache. 3. System Board
119XX 1. 3119 Adapter
121XX 1. Modem Adapter
  2. Any Serial Device
  3. System Board
136XX 1. ISDN Primary Rate Adapter
  2. System Board
137XX 1. System Board
141XX 1. Realtime Interface Coprocessor
      Portmaster Adapter/A
143XX 1. Japanese Display Adapter
  2. System Board
14710, 14711 1. System Board
      Display Adapter
  2. Adapter Video Memory
148XX 1. Display Adapter
14901, 14902 1. Display Adapter
   1491X, 14922 2. System Board
  3. Display (any type)
14932 1. External Display
  2. Display Adapter
16101 1. Riser Card Battery
      (See page 'Battery Notice')
161XX 1. FaxConcentrator Adapter
164XX 1. 120MB Internal Tape Drive
  2. Diskette Cable
  3. System Board
16500 1. 6157 Tape Attachment Adapter
16520, 16540 1. 6157 Streaming Tape Drive
  2. 6157 Tape Attachment Adapter
166XX, 167XX 1. Token Ring Adapter
  2. System Board
  3. Riser Card
18001 to 18029 1. Wizard Adapter
  2. Wizard Adapter Memory
18031 to 18039 1. Wizard Adapter Cable
185XXXX 1. DBCS Japanese Display Adapter/A
  2. System Board
20001 to 20003 1. Image Adapter/A
      Image-I Adapter/A
  2. Memory Module DRAM, VRAM
20004 1. Memory Module DRAM, VRAM
  2. Image Adapter/A
      Image-I Adapter/A
20005 to 20010 1. Image Adapter/A
      Image-I Adapter/A
  2. Memory Module DRAM, VRAM
200XX 1. Image Adapter/A
   Not listed above.     Image-I Adapter/A
  2. Memory Module DRAM, VRAM
  3. System Board
20101 to 20103 1. Printer/Scanner Option
  2. Image Adapter/A
  3. Memory Module DRAM, VRAM
20104 1. Memory Module DRAM, VRAM
  2. Printer/Scanner Option
  3. Image Adapter/A
20105 to 20110 1. Printer/Scanner Option
  2. Image Adapter/A
  3. Memory Module DRAM, VRAM
Image Adapter/A 1. Replace memory module (shown in graphic.)
   Memory Test failure  
   indicated by graphic  
   of adapter.  
206XX 1. SCSI-2 Adapter
  2. Any SCSI Device
  3. System Board
208XX 1. Any SCSI Device
   Verify there are no duplicate  
   SCSI ID settings on the same bus.  
210XXXX 1. SCSI Hard Disk Drive
   Internal bus, size unknown. 2. SCSI Adapter or System Board
   210XXX1 3. SCSI Cable
   External bus, size unknown. 4. SCSI ID Switch (on some models)
Tape Drive amber LED remains on 1. Tape Drive
  2. SCSI Cable (internal)
  3. SCSI Adapter or System Board
Tape Drive green 'in use' LED 1. Tape Drive
   fails to come on. 2. SCSI Adapter or System Board
  3. SCSI Cable (internal)
      SCSI Cable (external)
Tape automatically 1. Tape Cassette
   ejected from drive. 2. Drive
SCSI ID on 1. Rotary Switch Circuit Board
   rotary switch does not 2. Circuit Board Cable
   match SCSI ID set in 3. Tape Drive
   configuration. Verify  
   drive switches inside  
   cover are set to zero.  
Tape sticks/breaks 1. Tape Cassette
   in drive.  
   Verify that the tapes  
   used meet ANSI standard  
   X3B5.  
212XX 1. SCSI Printer
  2. Printer Cable
213XX 1. SCSI Processor
214XX 1. WORM Drive
215XXXC 1. CD-ROM Drive I
   215XXXD     CD-ROM Drive II
   215XXXE     Enhanced CD-ROM Drive II
   215XXXU     Any CD-ROM Drive
   If an external device, 2. SCSI Cable
   and power-on LED is 3. SCSI Adapter or System Board
   off, check external voltages.  
216XX 1. Scanner
217XX 1. Rewritable Optical Drive
   If an external device, 2. SCSI Adapter or System Board
   and power-on LED is off, 3. SCSI Cable
   check external voltages.  
218XX 1. Changer
   Check for multi CD  
   tray, or juke box.  
219XX 1. SCSI Communications Device
24201Y0, 24210Y0 1. ISDN/2 Adapter
   Be sure wrap plug 2. ISDN/2 Wrap Plug
   is attached. 3. ISDN/2 Communications Cable
273XX 1. 1Mbps Micro Channel Infrared LAN Adapter
27501, 27503 1. ServerGuard Adapter
   27506, 27507 2. System Board
27502, 27504, 27510 1. ServerGuard Adapter
   27511, 27533, 27534  
   27536, 27537  
27509 1. Remove redundant adapters,
      run Auto Configuration
      program, then retest.
27512 1. WMSELF.DGS diagnostics file missing.
  2. WMSELF.DGS diagnostics file incorrect.
27535 1. 3V Lithium Backup Battery
  2. ServerGuard Adapter
27554 1. Internal Temperature out of range
  2. ServerGuard Adapter
27555, 27556 1. ServerGuard Adapter
  2. Power Supply
27557 1. 7.2V NiCad Main Battery Pack
  2. ServerGuard Adapter
27558, 27559 1. PCMCIA Type II Modem
   27560, 27561 2. ServerGuard Adapter
27562 1. External Power Control not connected
  2. External Power Control
  3. ServerGuard Adapter
27563, 27564 1. External Power Control
  2. ServerGuard Adapter
275XX 1. Update Diagnostic Software
27801 to 27879 1. Personal Dictation System Adapter
  2. System Board
27880 to 27889 1. External FRU
      (Speaker, Microphone)
I999030X  
   Hard disk reset failure.    Possible hard disk drive problem,
     see 'Hard Disk Drive Boot Error'
I9990301 1. Hard Disk Drive failure, run the Hard Disk
      Drive diagnostics.
I9990305 1. No Boot Partition, run the Hard Disk
      Drive diagnostics.


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