| Error Code |
FRU/Action |
| 000 |
1. Be sure adapter device and Bus Master fields |
| SCSI Adapter not enabled. |
are enabled in PCI configuration program. |
| |
See documentation shipped with computer |
| 02X |
1. SCSI Adapter |
| 08X |
1. SCSI Cable |
| Check SCSI terminator installation. |
2. SCSI Terminator |
| |
3. SCSI Device |
| |
4. SCSI Adapter |
| 101 |
1. System Board |
| Interrupt failure. |
|
| 102 |
1. System Board |
| Timer error. |
|
| 106 |
1. System Board |
| 110 |
1. Memory Module |
| System board parity error. |
2. System Board |
| 111 |
1. Reseat adapters |
| I/O channel parity error. |
2. Any Adapter |
| |
3. System Board |
| 114 |
1. Memory Module |
| External ROM checksum error. |
2. System Board |
| 129 |
1. Processor |
| Internal cache test error. |
2. L2 Cache Memory |
| |
3. System Board |
| 151 |
1. System Board |
| Real-time clock failure. |
|
| 161 |
1. Run Setup |
| Bad CMOS battery. |
2. Clock Battery (See 'Battery Notice') |
| |
3. System Board |
| 162 |
1. Diskette Drive |
| And unable to run diagnostics. |
2. System Board |
| |
3. Diskette Drive Cable |
| 162 |
1. Run Setup |
| |
2. Clock Battery (See 'Battery Notice') |
| |
3. System Board |
| 163 |
1. Time and Date Set? |
| Clock not updating or invalid time set. |
2. Clock Battery (See 'Battery Notice') |
| |
3. System Board |
| 164 |
1. Run Setup. Check System Summary menu |
| POST detected a base memory or |
for memory size change. |
| extended memory size mismatch error. |
(See 'Setup Program (Type 8639)'.) |
| |
Run the Extended Memory Diagnostic tests. |
| 17X, 18X |
1. C2 Security |
| 175 |
1. Riser Card |
| |
2. System Board |
| 176 |
1. Covers were removed from the computer. |
| 177 |
1. Riser Card |
| Corrupted Administrator Password. |
2. System Board |
| 178 |
1. Riser Card |
| |
2. System Board |
| 183 |
1. Enter the administrator password |
| 184 |
1. Enter new password |
| Password removed |
|
| due to check-sum error. |
|
| 185 |
1. Set configuration and reinstall the |
| Corrupted boot sequence. |
boot sequence. |
| 186 |
1. Riser Card |
| |
2. System Board |
| 189 |
1. More than three password attempts |
| |
were made to access the computer |
| 1XX |
1. System Board |
| Not listed above. |
|
| 201 |
1. Memory Module |
| Memory data error. |
2. System Board |
| 225 |
1. Unsupported Memory |
| 229 |
1. L2 Cache Memory |
| External cache test error. |
2. System Board |
| 262 |
1. Run Setup. Check System Summary menu for memory |
| POST detected a base memory |
type change. See 'Setup Program (Type 8639)' |
| or extended memory type error. |
2. Run the Extended Memory Diagnostic tests. |
| 301 |
1. Keyboard |
| |
2. Keyboard Cable |
| |
3. System Board |
| 303 |
1. Mouse |
| With an 8603 error. |
2. Keyboard |
| |
3. Keyboard Cable |
| |
4. System Board |
| 303 |
1. Keyboard |
| With no 8603 error. |
2. Keyboard Cable |
| |
3. System Board |
| 3XX |
1. Keyboard |
| Not listed above. |
2. Keyboard Cable |
| |
3. System Board |
| 5XX |
1. Display Adapter (if installed) |
| |
2. System Board |
| 601 |
1. Diskette Drive A |
| |
2. Diskette Drive Cable |
| |
3. System Board |
| 604 |
1. Diskette Drive A |
| And unable to run diagnostics. |
2. Diskette Drive Cable |
| |
3. System Board |
| 604 |
1. Diskette Drive B |
| And able to run diagnostics. |
2. Diskette Drive Cable |
| |
3. System Board |
| 605 |
1. Diskette Drive |
| POST cannot unlock the |
2. Diskette Drive Cable |
| diskette drive. |
3. System Board |
| 662 |
1. Diskette drive configuration error |
| |
or wrong diskette drive type, |
| |
run Set Configuration. |
| 6XX |
1. Diskette Drive |
| Not listed above. |
2. System Board |
| |
3. External Drive Adapter |
| |
4. Diskette Drive Cable |
| |
5. Power Supply |
| 762 |
1. Run Setup |
| Math coprocessor configuration error. |
2. Math Coprocessor |
| |
3. System Board |
| 7XX |
1. Math Coprocessor |
| Not listed above. |
2. System Board |
| 962 |
1. Run Configuration |
| Parallel port configuration error. |
2. Parallel Adapter (if installed) |
| |
3. System Board |
| 9XX |
1. Printer |
| |
2. System Board |
| 1047 |
1. 16-Bit AT Fast SCSI Adapter |
| 107X |
1. Check SCSI terminator installation. |
| Check SCSI terminator installation. |
2. SCSI Cable |
| |
3. SCSI Terminator |
| |
4. SCSI Device |
| |
5. SCSI Adapter |
| 0176, 0177, 0178, 0179 |
1. Be sure the PUTR module (on systemboard) is installed. |
| 1101 |
1. Run Advanced Diagnostics |
| Serial connector error, |
|
| possible system board failure. |
|
| 1101, 1102, 1106, |
1. System Board |
| 1108, 1109 |
2. Any Serial Device |
| 1107 |
1. Serial Device Cable |
| |
2. System Board |
| 1102 |
1. Run Advanced Diagnostics |
| Card selected feedback error. |
|
| 1103 |
1. Run Advanced Diagnostics |
| Port fails register check. |
2. System Board |
| 1106 |
1. Run Advanced Diagnostics |
| Serial option cannot |
2. System Board |
| be turned off. |
|
| 1107 |
1. Serial Device Cable |
| |
2. System Board |
| 1110 |
1. Run Advanced Diagnostics |
| Register test failed. |
2. System Board |
| 1116 |
1. Run Advanced Diagnostics |
| Interrupt error. |
|
| 1117 |
1. Run Advanced Diagnostics |
| Failed baud rate test. |
|
| 1162 |
1. Run Configuration |
| Serial port configuration error. |
2. Serial Adapter (if installed) |
| |
3. System Board |
| 11XX |
1. System Board |
| Not listed above. |
|
| 1201 |
1. System Board |
| |
2. Any Serial Device |
| 1202, 1206, 1208, |
1. Dual Async Adapter/A |
| 1209, 12XX |
2. System Board |
| |
3. Any Serial Device |
| 1207 |
1. Communications Cable |
| |
2. Dual Async Adapter/A |
| 13XX |
1. Game Adapter |
| 1402 |
Information only |
| Printer not ready. |
|
| 1403 |
Information only |
| No paper error, or |
|
| interrupt failure. |
|
| 1404 |
1. Run Advanced Diagnostics |
| System board timeout failure |
|
| 1405 |
1. Run Advanced Diagnostics |
| Parallel adapter error. |
|
| 1406 |
1. Run Advanced Diagnostics |
| Presence test error. |
|
| 14XX |
1. Printer |
| Not listed above. Check printer |
2. System Board |
| before replacing system board. |
|
| 15XX |
1. SDLC Adapter |
| 1692 |
1. Run FDISK to ensure at least one |
| Boot sequence error. |
active partition is set active. |
| 16XX |
1. 36/38 Workstation Adapter |
| 1762 |
1. Run Configuration |
| Hard disk drive configuration error. |
(See 'Setup Program (Type 8639)'.) |
| 1780 (Disk Drive 0) |
1. See 'Power Supply' |
| 1781 (Disk Drive 1) |
2. Hard Disk Drive |
| 1782 (Disk Drive 2) |
3. System Board |
| 1783 (Disk Drive 3) |
4. Hard Disk Cable |
| |
5. Power Supply |
| 1962 |
1. Possible hard disk drive problem, |
| Boot sequence error. |
see 'Hard Disk Drive Boot Error' |
| 209X |
1. Diskette Drive |
| |
2. Diskette Cable |
| |
3. 16-bit AT Fast SCSI Adapter |
| 20XX |
1. BSC Adapter |
| Not listed above |
2. Riser Card |
| 21XX |
1. SCSI Device |
| |
2. 16-bit AT Fast SCSI Adapter |
| |
3. Alternate BSC Adapter |
| |
4. Riser Card |
| 2401, 2402 |
1. Display |
| If screen colors change. |
|
| 2401, 2402 |
1. System Board |
| If screen colors are OK. |
2. Display |
| 2409 |
1. Display |
| 2410 |
1. System Board |
| |
2. Display |
| 2462 |
1. Run Configuration |
| Video memory configuration error. |
2. Video Memory Modules |
| |
3. Video Adapter (if installed) |
| |
4. System Board |
| 3015, 3040 |
1. Network Attached? |
| Check for missing wrap |
2. LF Translator |
| or terminator plug on the |
3. Cable Problem |
| adapter. |
4. PC Network Adapter |
| |
5. Riser Card |
| 30XX |
1. PC Network Adapter |
| |
2. LF Translator |
| |
3. Cable Problem? |
| |
4. Riser Card |
| 3115, 3140 |
1. Network Attached? |
| |
2. LF Translator |
| |
3. Alternate PC Network-Adapter |
| |
4. Cable Problem |
| |
5. Riser Card |
| 31XX |
1. Alternate PC Network Adapter |
| |
2. LF Translator |
| |
3. Cable Problem? |
| |
4. Riser Card |
| 36XX |
1. GPIB Adapter |
| |
2. Riser Card |
| 38XX |
1. DAC Adapter |
| |
2. Riser Card |
| 4611, 4630 |
1. Multiport/2 Interface Board |
| |
2. Multiport/2 Adapter |
| 4612, 4613 |
|
| 4640, 4641 |
1. Memory Module Package |
| |
2. Multiport/2 Adapter |
| 4650 |
1. Multiport Interface Cable |
| 46XX |
1. Multiport/2 Adapter |
| Not listed above. |
2. Multiport/2 Interface Board |
| |
3. Memory Module |
| 5600 |
1. Financial System Controller Adapter |
| 5962 |
1. Run Configuration |
| CD-ROM configuration error. |
2. CD-ROM Drive |
| |
3. CD-ROM Adapter |
| |
4. System Board |
| 62XX |
1. 1st Store Loop Adapter |
| |
2. Adapter Cable |
| 63XX |
1. 2nd Store Loop Adapter |
| |
2. Adapter Cable |
| 64XX |
1. Network Adapter |
| 71XX |
1. Voice Adapter |
| 74XX |
1. Display Adapter (if installed) |
| |
2. Riser Card |
| 76XX |
1. Page Printer Adapter |
| 78XX |
1. High Speed Adapter |
| 79XX |
1. 3117 Adapter |
| 80XX |
1. PCMCIA Adapter |
| 84XX |
1. Speech Adapter |
| |
2. Speech Control Assembly |
| |
3. Riser Card |
| 8601, 8602 |
1. Pointing Device (Mouse) |
| |
2. System Board |
| 8603, 8604 |
1. System Board |
| |
2. Pointing Device (Mouse) |
| 86XX |
1. Mouse |
| Not listed above |
2. System Board |
| 89XX |
1. PC Music Adapter |
| |
2. MIDI Adapter Unit |
| |
3. Riser Card |
| 91XX |
1. Optical Drive |
| |
2. Adapter |
| 96XX |
1. SCSI Adapter |
| |
2. Any SCSI Device |
| |
3. System Board |
| 10101, 10102, 10104 |
1. Have customer verify correct operating |
| 10105, 10106, 10107 |
system device drivers are installed and |
| 10108, 10109, 10111 |
and operational. |
| 10112, 10113, 10114 |
2. Modem |
| 10115, 10116 |
|
| 10103, 10110, 101171 |
1. System Board |
| |
2. Data/Fax Modem |
| 10117 |
1. Check system speaker |
| Not listed above. |
2. Check PSTN cable |
| |
3. External DAA (if installed) |
| |
4. Modem |
| 10118 |
1. Run Diagnostics and verify the |
| |
correct operation of the modem slot |
| |
2. Modem |
| 10119 |
1. Diagnostics detected a non-IBM modem |
| |
2. Modem |
| 10120 |
1. Check PSTN Cable |
| |
2. External DAA (if installed) |
| |
3. Modem |
| 10132, 10133, 10134 |
1. Modem |
| 10135, 10136, 10137 |
|
| 10138, 10139, 10140 |
|
| 10141, 10142, 10143 |
|
| 10144, 10145, 10146 |
|
| 10147, 10148, 10149 |
|
| 10150, 10151, 10152 |
|
| 10153 |
1. Data/Fax Modem |
| |
2. System Board |
| 101XX |
1. Modem Adapter/A |
| Not listed above. |
2. Data/Fax Modem |
| |
3. System Board |
| 10450, 10451, 10490 |
1. Run Advanced Diagnostics |
| 10491, 10492, 10499 |
2. Riser Card |
| Read/write error. |
3. Hard Disk Drive |
| |
4. System Board |
| 10452 |
1. Run Advanced Diagnostics |
| Seek test error. |
|
| 10453 |
Information only |
| Wrong drive type? |
|
| 10454 |
1. Run Advanced Diagnostics |
| Sector buffer test error. |
|
| 10455, 10456 |
1. Run Advanced Diagnostics |
| Controller error. |
|
| 10459 |
Information only |
| Drive diagnostic command error. |
|
| 10461 |
1. Run Advanced Diagnostics |
| Drive format error |
|
| 10462 |
1. Run Advanced Diagnostics |
| Controller seek error. |
|
| 10464 |
1. Run Advanced Diagnostics |
| Hard Drive read error. |
|
| 10467 |
1. Run Advanced Diagnostics |
| Drive non fatal seek error. |
|
| 10468 |
1. Run Advanced Diagnostics |
| Drive fatal seek error. |
|
| 10469 |
1. Run Advanced Diagnostics |
| Drive soft error count exceeded. |
|
| 10470, 10471, 10472 |
1. Run Advanced Diagnostics |
| Controller wrap error. |
|
| 10473 |
Information only |
| Corrupt data. Low level |
|
| format might be required. |
|
| 10480 |
1. Hard Disk Drive (ESDI) |
| |
2. Drive Cable |
| |
3. System Board |
| 10481 |
1. Run Advanced Diagnostics |
| ESDI drive D seek error. |
|
| 10482 |
1. Run Advanced Diagnostics |
| Drive select acknowledgement bad. |
|
| 106X1 |
1. Check Configuration |
| |
2. Ethernet Adapter |
| 10635 |
1. Power-off computer, wait ten seconds, |
| |
then power-on the computer |
| |
2. Ethernet Adapter |
| 10651, 10660 |
1. Check Cables |
| |
2. Ethernet Adapter |
| 106XX |
1. Ethernet Adapter |
| Not listed above. |
|
| 107XX |
1. 5.25-inch External Diskette Drive |
| |
2. 5.25-inch Diskette Drive Adapter/A |
| 109XX |
1. ActionMedia Adapter/A |
| Check the adapter cables. |
2. System Board |
| 112XX |
1. SCSI Adapter |
| This adapter does |
2. Any SCSI Device |
| not have cache. |
3. System Board |
| 119XX |
1. 3119 Adapter |
| 121XX |
1. Modem Adapter |
| |
2. Any Serial Device |
| |
3. System Board |
| 136XX |
1. ISDN Primary Rate Adapter |
| |
2. System Board |
| 137XX |
1. System Board |
| 141XX |
1. Realtime Interface Coprocessor |
| |
Portmaster Adapter/A |
| 143XX |
1. Japanese Display Adapter |
| |
2. System Board |
| 14710, 14711 |
1. System Board |
| |
Display Adapter |
| |
2. Adapter Video Memory |
| 148XX |
1. Display Adapter |
| 14901, 14902 |
1. Display Adapter |
| 1491X, 14922 |
2. System Board |
| |
3. Display (any type) |
| 14932 |
1. External Display |
| |
2. Display Adapter |
| 16101 |
1. Riser Card Battery |
| |
(See page 'Battery Notice') |
| 161XX |
1. FaxConcentrator Adapter |
| 164XX |
1. 120MB Internal Tape Drive |
| |
2. Diskette Cable |
| |
3. System Board |
| 16500 |
1. 6157 Tape Attachment Adapter |
| 16520, 16540 |
1. 6157 Streaming Tape Drive |
| |
2. 6157 Tape Attachment Adapter |
| 166XX, 167XX |
1. Token Ring Adapter |
| |
2. System Board |
| |
3. Riser Card |
| 18001 to 18029 |
1. Wizard Adapter |
| |
2. Wizard Adapter Memory |
| 18031 to 18039 |
1. Wizard Adapter Cable |
| 185XXXX |
1. DBCS Japanese Display Adapter/A |
| |
2. System Board |
| 20001 to 20003 |
1. Image Adapter/A |
| |
Image-I Adapter/A |
| |
2. Memory Module DRAM, VRAM |
| 20004 |
1. Memory Module DRAM, VRAM |
| |
2. Image Adapter/A |
| |
Image-I Adapter/A |
| 20005 to 20010 |
1. Image Adapter/A |
| |
Image-I Adapter/A |
| |
2. Memory Module DRAM, VRAM |
| 200XX |
1. Image Adapter/A |
| Not listed above. |
Image-I Adapter/A |
| |
2. Memory Module DRAM, VRAM |
| |
3. System Board |
| 20101 to 20103 |
1. Printer/Scanner Option |
| |
2. Image Adapter/A |
| |
3. Memory Module DRAM, VRAM |
| 20104 |
1. Memory Module DRAM, VRAM |
| |
2. Printer/Scanner Option |
| |
3. Image Adapter/A |
| 20105 to 20110 |
1. Printer/Scanner Option |
| |
2. Image Adapter/A |
| |
3. Memory Module DRAM, VRAM |
| Image Adapter/A |
1. Replace memory module (shown in graphic.) |
| Memory Test failure |
|
| indicated by graphic |
|
| of adapter. |
|
| 206XX |
1. SCSI-2 Adapter |
| |
2. Any SCSI Device |
| |
3. System Board |
| 208XX |
1. Any SCSI Device |
| Verify there are no duplicate |
|
| SCSI ID settings on the same bus. |
|
| 210XXXX |
1. SCSI Hard Disk Drive |
| Internal bus, size unknown. |
2. SCSI Adapter or System Board |
| 210XXX1 |
3. SCSI Cable |
| External bus, size unknown. |
4. SCSI ID Switch (on some models) |
| Tape Drive amber LED remains on |
1. Tape Drive |
| |
2. SCSI Cable (internal) |
| |
3. SCSI Adapter or System Board |
| Tape Drive green 'in use' LED |
1. Tape Drive |
| fails to come on. |
2. SCSI Adapter or System Board |
| |
3. SCSI Cable (internal) |
| |
SCSI Cable (external) |
| Tape automatically |
1. Tape Cassette |
| ejected from drive. |
2. Drive |
| SCSI ID on |
1. Rotary Switch Circuit Board |
| rotary switch does not |
2. Circuit Board Cable |
| match SCSI ID set in |
3. Tape Drive |
| configuration. Verify |
|
| drive switches inside |
|
| cover are set to zero. |
|
| Tape sticks/breaks |
1. Tape Cassette |
| in drive. |
|
| Verify that the tapes |
|
| used meet ANSI standard |
|
| X3B5. |
|
| 212XX |
1. SCSI Printer |
| |
2. Printer Cable |
| 213XX |
1. SCSI Processor |
| 214XX |
1. WORM Drive |
| 215XXXC |
1. CD-ROM Drive I |
| 215XXXD |
CD-ROM Drive II |
| 215XXXE |
Enhanced CD-ROM Drive II |
| 215XXXU |
Any CD-ROM Drive |
| If an external device, |
2. SCSI Cable |
| and power-on LED is |
3. SCSI Adapter or System Board |
| off, check external voltages. |
|
| 216XX |
1. Scanner |
| 217XX |
1. Rewritable Optical Drive |
| If an external device, |
2. SCSI Adapter or System Board |
| and power-on LED is off, |
3. SCSI Cable |
| check external voltages. |
|
| 218XX |
1. Changer |
| Check for multi CD |
|
| tray, or juke box. |
|
| 219XX |
1. SCSI Communications Device |
| 24201Y0, 24210Y0 |
1. ISDN/2 Adapter |
| Be sure wrap plug |
2. ISDN/2 Wrap Plug |
| is attached. |
3. ISDN/2 Communications Cable |
| 273XX |
1. 1Mbps Micro Channel Infrared LAN Adapter |
| 27501, 27503 |
1. ServerGuard Adapter |
| 27506, 27507 |
2. System Board |
| 27502, 27504, 27510 |
1. ServerGuard Adapter |
| 27511, 27533, 27534 |
|
| 27536, 27537 |
|
| 27509 |
1. Remove redundant adapters, |
| |
run Auto Configuration |
| |
program, then retest. |
| 27512 |
1. WMSELF.DGS diagnostics file missing. |
| |
2. WMSELF.DGS diagnostics file incorrect. |
| 27535 |
1. 3V Lithium Backup Battery |
| |
2. ServerGuard Adapter |
| 27554 |
1. Internal Temperature out of range |
| |
2. ServerGuard Adapter |
| 27555, 27556 |
1. ServerGuard Adapter |
| |
2. Power Supply |
| 27557 |
1. 7.2V NiCad Main Battery Pack |
| |
2. ServerGuard Adapter |
| 27558, 27559 |
1. PCMCIA Type II Modem |
| 27560, 27561 |
2. ServerGuard Adapter |
| 27562 |
1. External Power Control not connected |
| |
2. External Power Control |
| |
3. ServerGuard Adapter |
| 27563, 27564 |
1. External Power Control |
| |
2. ServerGuard Adapter |
| 275XX |
1. Update Diagnostic Software |
| 27801 to 27879 |
1. Personal Dictation System Adapter |
| |
2. System Board |
| 27880 to 27889 |
1. External FRU |
| |
(Speaker, Microphone) |
| I999030X |
|
| Hard disk reset failure. |
Possible hard disk drive problem, |
| |
see 'Hard Disk Drive Boot Error' |
| I9990301 |
1. Hard Disk Drive failure, run the Hard Disk |
| |
Drive diagnostics. |
| I9990305 |
1. No Boot Partition, run the Hard Disk |
| |
Drive diagnostics. |