| Symptom/Error |
FRU/Action |
| AC Adapter connected, no charge light |
1. Replace AC Adapter |
| |
2. Battery pack |
| |
3. Video/power board |
| Red Charge LED |
1. Replace battery |
| |
2. Video/power board |
| No display and no status icons |
1. System board |
| |
2. Video/power board |
| Display blank, any status icon on |
1. Top cabinet/LCD |
| |
2. Video/power board |
| Rest/Resume problem |
1. Check setup |
| |
2. Backup battery |
| |
3. System board |
| |
4. Video/power board |
| Won't boot from diskette |
1. Check setup |
| |
2. Diskette drive |
| |
3. Video/power board |
| Won't boot from hard disk |
1. Check Setup |
| |
2. Hard disk |
| |
3. Video/power board |
| Time/Date problems |
1. Backup battery |
| |
2. System board |
| LCD not readable |
1. Top cabinet/LCD |
| |
2. Video/power board |
| No backlight |
1. Top cabinet/LCD |
| |
2. Video/power board |
| 'No system' |
1. Install the operating system. |
| |
Refer to operating system documentation. |
| |
2. Re-enter the boot command syntax and make |
| |
certain a valid drive was selected. |
| 'Non-maskable interrupt received' |
1. If a software problem is suspected, have |
| |
the customer contact the software manufacturer |
| |
or dealer and report the problem. |
| |
2. Use the Advanced Diagnostics to test the computer. |
| |
3. Replace AC adapter. |
| 'Retries exhausted, Please remove diskette' |
1. Power-off computer, then try reprogramming |
| |
with another Advanced Diagnostics diskette |
| |
2. Replace system board. |
| 'Error programming FLASH Device. Retrying' |
1. Replace system board. |
| The Flash ROM is not accepting data. |
|
| 'Device failure ! |
1. Replace system board. |
| Device content has been corrupted' |
|
| 'Remove floppy and re-insert |
1. Follow the instructions listed. If this does |
| to try again, else reboot' |
not work, power-off computer, wait |
| |
15 seconds, then power-on. |
| |
Try reprogramming with another Advanced |
| |
Diagnostics diskette. |
| |
2. Replace system board. |
| 'Device error during erasing process' |
1. Replace system board. |
| 'Device error during programming process' |
1. Replace DC-to-DC board. |
| |
2. Replace system board. |
| 'Program verify failure' |
1. Replace system board. |