| Symptom/Error: | FRU/Action. |
|---|---|
| Time/Date inaccurate | 1. Reset the time using the |
| System Management Service diskette. | |
| 2. Battery | |
| 3. System Board | |
| Diskette drive in use light remains on | 1. Diskette Drive |
| or does not light when drive is active. | 2. Diskette Drive Cable |
| 3. System Board | |
| Display Problems incorrect or | 1. see Display |
| missing colors, wavy screen, all | |
| black or all white, or blank screen. | |
| Hard disk drive in use light not on, | 1. Hard Disk in use Light |
| but computer works OK. | 2. Disk Drive Cable |
| 3. System Board | |
| Hard disk drive in use light remains | 1. Remove L2 Cache Card, retry test. |
| on, but no display. | 2. If problem is resolved replace |
| L2 Cache Card. | |
| 3. If problem remains, remove all but | |
| one bank of two memory modules (For | |
| 6015 remove all but one memory module), | |
| retry test. | |
| NOTE: 6050 and 6070 computers | |
| require memory modules to be installed | |
| in banks of two identical memory modules. | |
| 4. If problem is resolved replace the | |
| memory modules one at a time and retry | |
| the test to identify the failing module. | |
| 5. If problem remains replace the remaining | |
| memory modules (For 6015, only one memory | |
| module must be installed), retry test. | |
| 6. If problem is resolved replace the failing | |
| memory module. | |
| 7. If problem remains, replace the system board. | |
| 'Non system disk' or diskette type | 1. Wrong Diskette |
| error message. | 2. Diskette Drive |
| 3. Diskette Drive Cable | |
| 4. System Board | |
| Memory error | 1. See 'Memory' |
| No power (computer is not functional) | 1. See Power Supply |
| Computer hangs during power on | 1. Remove L2 Cache Card, retry test |
| - or - | 2. If problem is resolved, replace L2 Cache Card |
| no beep or one beep and no display | 3. If problem remains, remove riser card |
| and installed adapters one at a time, and | |
| retry test. | |
| 4. If problem is resolved replace last adapter | |
| (or riser card) removed. | |
| 5. If problem remains, replace system board. | |
| Power on indicator on, System tones OK, | 1. See Display |
| and no display. | 2. Video Adapter |
| 3. Riser Card | |
| 4. L2 Cache Card (if installed) | |
| 5. System Board | |
| Power on indicator on, no display, | 1. System Board |
| tones/beeps distorted or continues. | |
| Power on indicator not on, but computer | 1. Power on Indicator |
| works ok. | 2. System Board |
| 3. Power Supply | |
| Printer problems | 1. See 'Printer' |
| Serial or parallel port device failure | 1. Device Self Test OK ? |
| 2. Device | |
| 3. Cable | |
| 4. System Board | |
| Some or all keys on the keyboard do | 1. 'Keyboard and Pointing device' |
| not work. | 2. Keyboard |
| 3. Keyboard Cable | |
| 4. System Board |
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for any BUG on this page found - Thank you.