System management codes - (NF 8500R - Type 8681)


System management codes

The following page contains the system management codes.
These codes are displayed on the front panel.

Notes:

  1.  See 'System error log' for instruction for viewing the error log.
     Check for additional information on all system managements codes.
  2.  To reset the system mangement adapter, shutdown the system and remove the power for 30 seconds.
  3.  Some of these codes will automatically be cleared once the problem is corrected.
     Others will need to be cleared manually.
     To ensure you have correctly identified the failing FRU during your diagnosis, manually clear any messages  from the front panel display using the scroll and enter buttons on the right side of the front panel  after you have replaced any FRU(s).
     This can be done with the system in the Standby mode before power up.
     Then, once you boot the system, if a problem still exists which normally generates a message on the front panel, the new  message generated will alert you to the continued or new error condition.


Table 16. System Management Codes 

   
   Code/Description    FRU/Action
   
   00 1. See the system error log and follow the instruction for the
   (POST failed)     error in the log.
  2. See 'Undetermined problems'.
01 1. See the system error log and follow the instruction for the
   (POST warning)     error in the log.
08 1. See the system error log and follow the instruction for the
   (Application failed)     error in the log.
09 1. See the system error log and follow the instruction for the
   (Application warning)     error in the log.
10 1. Try to reboot the system.
   (Boot failed) 2. See system error log for other possible errors.
  3. See 'Undetermined problems'.
18 1. Restart the server.
   (Operating system failed)  
20 1. Clean out the error log.
   (Log full)  
30 1. See the system error log for more information
   (CPU Fail)     regarding the failure.
  2. Processor indicated by the component fault indicator LED.
  3. Processor daughter board
  4. Cache coherency filter DIMMs (if applicable)
  5. Processor controller board
70 1. See the system error log for more information
   (VRM fail)     regarding the failure.
  2. Replace the VRM (if possible) or circuit card
      that contains the VRM.
      Replaceable VRMs are located on the I/O board.
      Non-replaceable VRMs are located on the processor
      daughter board(s).
80 1. Ensure that all six fans are working, and that
   (Over temperature)     all three power supplies are functional.
  2. Ensure the air intakes are clear.
  3. Ensure the room temperature is not too hot.
      See 'Specifications'
  4. Replace the following FRU for the temperature failure
      indicated in the error log:
      ° Ambient temperature - replace the front panel
      ° Hard disk drive temperature - replace the SCSI backplane
      ° Processor temperature - replace the processor
85 1. See system error log to determine if there are any
   (Over voltage)     power supply or VRM errors.
  2. Replace the power supply, if indicated by the error log.
  3. Replace the VRM (if possible) or circuit card that contains
      the VRM. Replaceable VRMs are located on the I/O board.
      Non-replaceable VRMs are located on the processor daughter board(s).
  4. Power control card
  5. Processor daughter board
  6. Processor control board
86 1. See system error log to determine if there are any
   (Low voltage)     power supply or VRM errors.
  2. Replace the power supply, if indicated by the error log.
  3. Replace the VRM (if possible) or circuit card that contains
      the VRM. Replaceable VRMs are located on the I/O board.
      Non-replaceable VRMs are located on the processor daughter board(s).
  4. Power control card
  5. Processor daughter board
  6. Processor controller board
90 1. Power supply X
   (Power supply X) 2. Power control card
  3. System management adapter cable
  4. System management adapter
98 1. See system error log to determine if there are any
   (Power system)     power supply or VRM errors.
  2. Replace the power supply, if indicated by the error log.
  3. Replace the VRM (if possible) or circuit card that contains
      the VRM. Replaceable VRMs are located on the I/O board.
      Non-replaceable VRMs are located on the processor daughter board(s).
  4. Power control card
99 1. Check all power supplies.
   (Non-Redundant) 2. Replace faulty power supply, or add additional power
   This is a warning to     supply if operating with fewer than three power supplies.
   the operator.  
   The load on the power  
   subsystem is large enough  
   that the power subsystem  
   is no longer operating  
   with redundancy.  
   If one of the power  
   supplies were to fail,  
   the remaining power  
   supplies may not be  
   able to reliably power  
   the system.  
A0 1. Fan X
   (Fan X, see 2. Midplane (I/O fans)
   'Other error symptoms') 3. LED card (CPU fans)
  4. Power control card
B0 1. Ensure the covers are attached correctly.
   (Intrusion - tower 2. Verify that there has been an intrusion into the system.
   configuration only) 3. Intrusion Cable
  4. Front Panel
B8 1. Check the cable connection from the I/O function
   (Display)     card (VFD display) to the front panel.
  2. Front Panel
C0 1. See the system error log and follow the instruction
   (SMI error)     for the error in the log.
  2. Replace the FRU for the following problems listed.
      ° PCI related error:
      a. PCI Adapter
      b. PCI switch card
      c. I/O Board
      ° Processor related error:
      a. Processor
      b. Processor Daughter Board
      c. Processor Controller Board
      ° Memory related error:
      a. DIMM
      b. Memory Board
      c. Processor Daughter Board
      d. Processor Controller Board
      ° SCSI related error
      a. Check SCSI cable
      b. SCSI backplane (if internal SCSI drives)
      c. SCSI adapter (if external drives attached to
      a PCI SCSI adapter)
      d. I/O function card (if either internal or
      external SCSI drives are attached to this card)
      e. SCSI drive
C1 1. See system error log to determine which DIMM failed.
   (Memory) 2. Run diagnostics on memory.
Device not installed 1. See the system error log for more information
   (A card or cable     regarding which device is not installed.
   needs to be installed) 2. Install the specified device.


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