Other error symptoms - (NF 8500R - Type 8681)


Other error symptoms

Error Symptom    FRU/Action
   
   CD is not working properly 1. Clean the CD.
   or there is no CD activity. 2. Clean the optical-head lens.
  3. Run Diagnostics.
  4. Check the CD-ROM cable.
  5. CD-ROM Drive
  6. Media power cable
  7. I/O function card
   CD-ROM drive tray is not 1. Insert the end of a paper clip into the
   working.     manual tray-release opening.
   (The server must be 2. CD-ROM Drive
   powered-on.) If the server 3. Media Power Cable
   is on and the tray does not  
   eject,  
   CD-ROM drive is not 1. Run Configuration/Setup, enabled primary IDE channel.
   recognized or is not 2. Check cables and jumpers.
   accessible. 3. Check for correct device driver.
     If the CD-ROM drive is still not recognized,
     exchange FRUs in the following order:
  1. Drive Cable
  2. CD-ROM Drive
  3. I/O Function Card
  4. Media power cable
   Diskette drive in-use light    If there is a diskette in the drive, verify that:
   stays on; or the in-use light 1. The diskette drive is enabled in the configuration programs.
   flashes, but the diskette is 2. The diskette is properly formatted.
   not read; or the system 3. The diskette is good and not damaged.
   bypasses the diskette drive.     (Try another diskette if you have one.)
  4. The diskette is inserted correctly in the drive.
  5. The diskette contains the necessary files to start the server.
  6. The software program is OK.
     If the diskette drive in-use light stays on, or the system
     continues to configure or bypass the diskette drive,
     exchange FRUs in the following order:
  1. Diskette drive
  2. Drive cable
  3. I/O function card
   Diskette drive is not working 1. Check diskette drive cable.
   or is not accessible. 2. Diskette drive
  3. I/O function card
  4. Media power cable
   Diskette drive does not 1. Check diskette drive cable.
   configure. 2. Diskette drive
  3. I/O function card
  4. Media power cable
   Diskette drive will not read 1. Try different media.
   or write to the media. 2. Check the diskette drive cable.
  3. Diskette drive
  4. I/O function card
  5. Media power cable
   CPU Fan is running, but the 1. Fan
   CPU Fan LED is on. 2. LED card
   CPU Fans (all) are not 1. LED card
   turning, but the I/O fans are 2. Power control card
   turning.  
   CPU Fans (only) 1. LED Card
   continuously running fast. 2. Power Control Card
   I/O Fan is running, but the 1. Fan
   I/O Fan LED is on. 2. Power control card
   I/O Fans (all) are not 1. Midplane
   turning, but the CPU fans 2. Power control card
   are turning.  
   I/O Fans (only) continuously 1. Power Control Card
   running fast.  
   Fan (one only) not running. 1. Swap fans to see if the fan is defective.
      If the fan still does not run in the new position,
      replace the fan.
  2. Midplane (I/O fan)
  3. LED Card (CPU fan)
  4. Power Control Card
   Fans (multiple) not running. 1. Power control card (if both I/O and CPU fans
      are not running)
  2. Midplane (I/O fans)
  3. LED card (CPU fans)
   Fans (all) not running. 1. Power control card
  2. midplane
  3. Power supply
  4. AC power source
   Fans (all) continuously run 1. Check all power supplies for AC Good and
   fast.     DC Good LEDs.
   Note: 2. Power control card
   This may be proper 3. Front panel cable
   operation for a system 4. Front panel assembly
   in an elevated ambient 5. I/O function card
   temperature environment. 6. System Management Adapter
  7. I/O board
   Fans (multiple) run fast and 1. Check all power supplies for AC Good and
   there is no video.     DC Good LEDs.
  2. Check all fans. Swap positions to see if the problem
      follows the fan. Replace any fans not turning or if
      their fault LEDs are lit.
  3. If all power supply LEDs and all fans are okay,
      replace FRUs in the following order:
      a. Operator panel
      b. Operator panel cable
      c. System management adapter
      d. System management adapter cable
   Monitor problems (general) 1. Check video cable.
   Some IBM monitors have 2. Monitor
   their own self-tests. If you 3. Display adapter (if applicable)
   suspect a problem with the 4. I/O function card
   monitor, refer to the 5. I/O board
   information that comes with  
   the monitor for adjusting  
   and testing instructions.  
   Network no longer works. 1. Check cables attached to the PCI adapter.
  2. Check protocol settings
  3. PCI adapter
  4. PCI switch card
  5. I/O board
   PCI adapter no longer 1. Check cables attached to the PCI adapter.
   responds. 2. PCI adapter
  3. PCI switch card
  4. I/O board
   System continually resets    See 'Undetermined problems'
   itself and reboots.  


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