Remote Diagnostic Menu
The Remote Diagnostic Menu lists the commands that can be used to perform diagnostic tests, to initialize the library, and to update firmware.
To run a command, type the appropriate key from the host keyboard and press Enter or Return.
If you type an unrecognized entry, a list of supported commands is displayed.
The command level prompt is:
where X.XX is the current firmware level.
Exit the Remote Diagnostics Menu at any time by pressing any tape library control key.
Figure 25 lists each command and provides a brief description of the command function.
Figure 25. Remote Diagnostic Commands
This command forces an immediate IPL (reboot) of the tape library by inhibiting the
Watchdog Timer update.
An IPL can be forced from the front panel by pressing all three control keys
simultaneously and holding for about six seconds.
This command enables field service personnel to upload new firmware into the tape library.
After entering this command, the tape library erases the flash memory bank it uses to store
the new firmware.
If the tape library is unsuccessful in erasing the flash memory bank, a message is displayed
and the machine continues to run with the current firmware.
After successfully erasing the flash memory, the tape library prompts you to begin uploading
At the completion of the upload, you are informed of the upload status. If the tape library
is unsuccessful in programming the flash memory bank, a message is displayed and
the machine continues to run with the current firmware.
After a successful upload, the tape library reboots.
This command switches the operating firmware bank on the next IPL.
USE THIS COMMAND WITH CAUTION!
This command allows you to turn power on or off to both the motor driver and the drive
handle stepper motor.
Drive power is not affected by this command.
+/- is typically used to free up the axes for measurement purposes and is used in conjunction
with the P command.
This command reads and reports the temperature in degrees Fahrenheit (F) of drive A, drive B,
and the controller card.
This command is used in remote diagnostics only to stop after each pick or place, and to
wait for user input before continuing.
This command resets all position datum numbers. USE THIS COMMAND WITH CAUTION!
This command reads and reports the voltages of the +5V, +12V and +12V power supplies.
This command updates library firmware with a DLT code tape.
This command moves the shuttle in front of the selected cell, but will not perform a pick or
After two additional prompts, this command actuates the normal force arm.
This command runs the Confidence Test. The Confidence Test scans the library for
cartridges, then randomly moves cartridges between cells.
Cartridges are not moved to the drive.
Stop this test at any time by pressing any key on the serial terminal or by pressing any
tape library operator panel key.
Note: This command randomly repositions cartridges in the cells unless all
cell slots are full.
Drive load and unload test.
Attention:To run this test the SCSI addresses must be set at the following;
any other addresses will prevent the test from running.
Drive A = 4
Drive B = 5
Controller = 6
At the Drive Load and Unload submenu, the following commands are available:
D Drive load and unload test
E Drive load and unload test, exclude drive B
L Drive load and unload test, exclude cells 9 and 14
Q Query inventory table
R Request sense
S SCSI drive communication test
T Target disconnected status
U Unload all drives
W Drive write and read diagnostic test
This command continuously picks and places out of one cell only.
This command does a bar code scan.
This command engages and disengages the cartridge gate solenoid on the shuttle.
This command randomly positions the shuttle in front of cells but will not perform a pick
or place move.
This command initializes the tape library robotics.
The tape library performs these four steps:
1. Turns the motor +24 V power supply on.
2. Homes the normal force arm, cartridge seat rack, and the X axis.
3. Checks for magazine present.
4. Detects and initializes the drive that is present.
If an error is detected during the execution of this command, the error code and associated
SCSI ASC and ASCQ bytes are printed (see 'Error Codes').
This command sets the brake and clutches for an X-axis move, and turns the motor off.
This command sets the brake and clutches for an Z-axis move, and turns the motor off.
This command sets the brake and clutches for a rack move, and turns the motor off.
This command allows the operator to move a cartridge via the serial port.
The status for the source and destination locations (full or empty) is not checked.
This command checks each cell for a cartridge present. This command does not attempt to
read the bar code.
This is an internal manufacturing test only.
This command continuously prints out the position in counts of the motor rotation.
It also prints out the state of the system ports two and three.
This command is used typically with power off to check the location of elements and datums.
This command prints out the internal inventory and statistics table, which provides element
information such as OCCUPIED, CARTRIDGE BAR CODE LABEL, PUTS, and POWER ON-TIME.
This command toggles the door solenoid on and off.
This command enters the Serial EEPROM setup sub-menu.
This command outputs 8K ASCII hexadecimal (HEX) bytes that describe the last 4000
events that were logged internally. The trace output is used as a debug tool.
For a complete description of that procedure, see 'Obtaining Trace Debug Information'.
The tape library prints out on the serial port debug information as the firmware is running.
This command allows you to set the amount of debug information printed. There are four
levels, 0-3. The default is 0.
This command reports the tape library serial number.
This command reports what is being communicated to the tape library from each drive.
This command moves drive handles up or down. It is used mainly as a test to verify proper
drive handle operation.
This command zeroes the retry and put statistics of the internal inventory and statistics table.
It does not zero any datum changes.
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