Getting Help Online

Getting Help Online

Online Housecall is a remote communication tool that allows an IBM technical-support representative to access your system by modem.
Many problems can be remotely diagnosed and corrected quickly and easily.
In addition to a modem, a remote-access application program is required.
This service is not available for servers. There might be a charge for this service, depending on the request.

For more information about configuring your system for Online Housecall:

•  In the U.S., call 1-800-772-2227.
•  In Canada, call 1-800-565-3344.
•  In all other countries, contact your IBM reseller or IBM marketing representative.