Symptom-to-FRU Index

Symptom-to-FRU Index

This index supports PC ServeRAID Adapters and Controllers.
The Symptom-to-FRU index lists symptoms, errors, and the possible causes.

The purpose of this index is to allow the servicer to determine which FRUs may need to be replaced at the conclusion of troubleshooting procedures.

Note: Do not replace any FRU until you have followed the POST (ISPR) Error Procedures (see POST (ISPR) Error Procedures).
Only replace a PC ServeRAID Adapter or Controller if indicated to do so in the POST (ISPR) Error Procedures.

Problem	FRU/Action
1XXX (Microcode Checksum Error)	1. PC ServeRAID Adapter
2XXX thru 8XXX (Code DRAM Error)	1. Install download jumpers, flash latest level BIOS and firmware for adapter, then remove jumpers. 2. PC ServeRAID Adapter
9XXX thru BXXX SCSI Bus error caused by defective drives, termination, etc.)	1. Refer to POST (ISPR) Error Procedures 2. SCSI cable 3. SCSI backplane 4. Hard drive 5. PC ServeRAID Adapter
EF10 (default ISPR)	1. Run diagnostics on DOS configuration program.
EFFE (Firmware code corrupt or download jumpers are in place)	1. Refer to POST (ISPR) Error Procedures
FFFF or other code not listed	1. Refer to POST (ISPR) Error Procedures 2. SCSI cable 3. SCSI backplane 4. Hard drive 5. PC ServeRAID Adapter