| Symptom |
FRU/Action |
| The green light for the power switch |
1. Verify that the power cord to the 3517 has continuity. |
| is not on, and/or the power supply |
2. Verify that the power source has been wired correctly |
| and fan is not running. |
has the correct voltage. |
| |
3. Verify that the voltage selection switch is set |
| |
to match the power source |
| |
4. Verify that the power cord is plugged into the |
| |
3517 and the power source. |
| |
5. Verify that the power switch is on. |
| |
6. If the problem still exists, replace the power supply. |
| The green light is flashing, and the |
1. Press the power switch on the hot-swap hard disk |
| yellow light is off for all |
drive in hot-swap bay 0. |
| hot-swap hard disk drives. |
2. If the green light on the hot-swap hard disk drive |
| |
continues to flash, replace the cooling fan. |
| |
3. If the green light on the hot-swap hard disk drive is |
| |
on and not flashing, press the power switch on the |
| |
remaining hot-swap hard disk drives to turn their |
| |
green lights on. The green light should not be flashing. |
| The green light for the power switch is |
1. Verify that the system SCSI cable is |
| on, and the green light on all hot-swap |
correctly connected to the 3517 storage unit |
| hard disk drives is not flashing, but |
and the system |
| no devices are available to the system. |
2. Verify that the internal SCSI cables to the backplane |
| |
are correctly connected. |
| |
3. Send the command from the system to spin-up the drives |
| |
Refer to the system publications for more information |
| |
for more information. Remove the following FRUs, then |
| |
run the system diagnostics after each FRU is replaced. |
| |
|
| |
a. System SCSI Cable |
| |
b. Internal SCSI Cable |
| |
c. Backplane |
| |
|
| |
4. If there is still a problem after all the FRUs have been |
| |
replaced, one of the hot-swap hard disk drives may be |
| |
defective. |
| |
|
| |
a. Unseat all of the hot-swap hard disk drives |
| |
except the one in hot-swap bay 0. |
| |
b. Disconnect the internal SCSI cable, if installed, |
| |
from the manual-plug devices. (tape) |
| |
c. Send the command from the system to spin-up the |
| |
drives. Refer to the systems publications for |
| |
more information. |
| |
|
| |
5. If the command is successful, reseat the next hot-swap |
| |
hard disk drive and send the command from the system |
| |
to spin-up the drive. |
| |
6. Repeat step 5, until the failure symptom returns. Then |
| |
remove and replace the FRUs in the following order, and |
| |
run the system diagnostics after each FRU is replaced. |
| |
|
| |
a. Hot-swap hard disk drive carrier. |
| |
a. Hot-swap hard disk drive. |
| One hot-swap hard disk drive is not |
1. Verify that the hot-swap hard disk drive carrier |
| available to the system |
cables are correctly connected |
| |
2. If the green light on the hot-swap hard disk drive is |
| |
flashing, press the power switch on the drive. |
| |
3. Send the command from the system to spin-up the drive. |
| |
Refer to the systems publications for more information. |
| |
4. If the hot-swap hard disk drive is still not available to |
| |
the system, remove and replace the FRUs in the following |
| |
order, and run the system diagnostics after each FRU is |
| |
replaced. |
| |
|
| |
a. Hot-swap hard disk drive carrier address cable. |
| |
b. Hot-swap hard disk drive carrier. |
| |
c. Hot-swap hard disk drive. |
| |
d. Backplane. |
| One manual-plug device is not |
1. Verify that all cables are properly connected |
| available to the system. |
2. Send the command from the system to start the drive. |
| |
3. If the manual-plug device is still not available to the |
| |
system, exchange the FRUs in the following order, then |
| |
run the system diagnostics after each FRU is replaced. |
| |
|
| |
a. Interposer on the manual-plug tape drives. |
| |
b. Manual-plug device. |
| |
c. Internal SCSI cable. |