CD-ROM-Related Symptoms (TP-770 - 9548/49)



CD-ROM-Related Symptoms
Symptom / Error    FRU / Action in Sequence
   You hear a noise from the 1. CD-ROM drive
   CD-ROM drive when the 2. System board
   CD-ROM is spinning.  
   The CD-ROM tray does not    Insert a pin into the CD-ROM emergency
   open even if you press the    eject hole and eject the CD-ROM tray.
   CD-ROM eject button.  
   The compact disc cannot be read    Make sure that:
     ° The compact disc is not dirty. If it is,
      clean it with a CD-ROM cleaner kit.
     ° The compact disc is not defective. If it is,
      try another compact disc.
     ° The compact disc is placed in the tray with
      the label side up.
     ° The compact disc format confirms with one
      of the following:
     - Music CD
     - CD-ROM or CD-ROM XA
     - Multisession photo CD
     - Video CD and CD-i movie (Windows 95 does
      not support CD-i movie)
     ---
  1. CD-ROM drive
  2. System board
   The compact disc does not work.    Make sure that:
     ° The computer power is turned on and a
      compact disc is in the CD-ROM drive.
     ° The CD-ROM drive connector is firmly
      connected to the computer.
     ° The CD-ROM drive tray is firmly closed.
     ° The device drivers are correctly installed.
     ° If the CD-ROM drive in the IBM ThinkPad Dock I
      does not work, do the following:
  1. Click on Start
  2. Move the cursor to Programs and
      ThinkPad, then click on ThinkPad
      Configuration
  3. Click on Docking Station
  4. Make sure that you checked Enable IDE
      device in the docking station.
      NOTE: Do not use IRQ 11 and 15
      for the PCI device setting.
  5. Click on OK
     ---
  1. CD-ROM drive
  2. System board


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