Numeric Error Codes / Messages (2600-310/310D/310E/310ED)



  Numeric Error Codes and Messages

Error Code - Message    FRU / Action in Sequence
Indications during POST  
010 1. Go to 'Memory Checkout'
   Memory Error at MMMM:SSSS: 2. DIMM
   0000h (R:xxxxh,W:xxxxh) 3. System board
011 1. Enter 'BIOS Utility' to execute Load Setup Default Setting,
   64KB System Management Memory Bad     then reboot system
  2. DIMM
  3. System board
015 1. Go to 'Checking the Battery Pack'
   Battery is Critical Low 2. Battery
  3. Battery connector board
  4. Charger board
  5. System board
020 1. Go to 'Keyboard and External Input Device Checkout'
   Keyboard Interface Error 2. Ensure that the keyboard switch is correctly set.
   Note: The message only 3. Reseat the keyboard flexible cables
   appears for a few seconds. 4. Replace the keyboard connection board.
  5. Replace the System board
021 1. Go to 'Keyboard and External Input Device Checkout'
   Keyboard Error or 2. Ensure that the keyboard switch is correctly set.
   Keyboard not connected 3. Reseat the keyboard flexible cables
   Note: The message only 4. Replace the keyboard connection board.
   appears for a few seconds. 5. Replace the System board
022 1. Go to 'Keyboard and External Input Device Checkout'
   Keyboard Locked 2. Check te external keyboard lock at the rear,
   Note: The message only     If the keyboard has security feature.
   appears for a few seconds.  
030 1. Go to 'Keyboard and External Input Device Checkout'
   Pointing Device Error. 2. Ensure that the keyboard switch is correctly set.
  3. Reseat the keyboard flexible cables
   Note: The message only 4. Replace the keyboard connection board.
   appears for a few seconds. 5. Replace the keyboard assembly
  6. Replace the System board
031 1. Go to 'Keyboard and External Input Device Checkout'
   Pointing Device Interface Error. 2. Ensure that the keyboard switch is correctly set.
  3. Reseat the keyboard flexible cables
   Note: The message only 4. Replace the keyboard connection board.
   appears for a few seconds. 5. Replace the keyboard assembly
  6. Replace the System board
040 1. Go to 'Diskette Drive Test'
   Diskette Drive Controller Error 2. Ensure that the diskette drive configuration setting
      in BIOS Utility is correct.
  3. Diskette drive cable
  4. Diskette drive
  5. System board
045 1. Enter 'BIOS Utility' to execute Load Setup Default Setting,
   CPU Clock Mismatch     then reboot system.
  2. Ensure the CPU frequency switches are set correctly
047 1. Ensure the diskette drive is not set to [Disabled] in
   Diskette Drive(s) Disabled     the 'System Security' of BIOS Utility
  2. Diskette drive cable
  3. Diskette drive
048 1. Ensure the diskette drive is not set to [Write Protect
   Diskette Write Protected     All Sectors] in the 'System Security' of BIOS Utility
  2. Diskette drive cable
  3. Diskette drive
050 1. Ensure the hard disk 0 is set to [Auto]
   IDE Drive 0 Error     in the 'Basic System Settings' of BIOS Utility
  2. Hard disk connector board
  3. Hard disk drive
  4. System board
054 1. Ensure the hard disk drive is not set to [Disabled]
   IDE Drive(s) Disabled     in the 'System Security' of BIOS Utility
  2. Hard disk drive cable
  3. Hard disk drive
055 1. Ensure the hard disk drive is not set to [Write protect
   Hard disk drive(s) Write Protected     Boot Sector] in the 'System Security' of BIOS Utility
  2. Hard disk connector board
  3. Hard disk drive
  4. System board
056 1. Ensure the hard disk 0 is set to [Auto] in
   IDE Drive 0 Auto Detection Failed     the Basic System Settings' of BIOS Utility
  2. Hard disk connector board
  3. Hard disk drive
  4. System board
070 1. Reset Time in the Basic System Settings
   Real Time Clock Error     of BIOS Utility
  2. Backup battery (RTC battery)
  3. System board
071 1. Enter 'BIOS Utility' to execute Load Setup
   CMOS Battery Bad     Default Settings
  2. Backup battery (RTC battery)
  3. System board
072 1. Enter 'BIOS Utility' to execute Load Setup
   CMOS Checksum Error     Default Settings, then reboot system
  2. Backup battery (RTC battery)
  3. System board
081 1. Enter 'BIOS Utility' to execute Load Setup
   System Resource Conflict     Default Settings, then reboot system
  2. Remove the non-factory-installed adapter card
      and reboot system.
082 1. Enter 'BIOS Utility' to execute Load Setup
   IRQ Setting Error     Default Settings, then reboot system
  2. Remove the non-factory-installed adapter card
      and reboot system.
246 1. Ensure the equipment (diskette drive, hard disk drive,
   Equipment Configuration Error     keyboard, external mouse, etc.) are connected
      properly and are set correctly in BIOS Utility.
  2. Hard disk connector board
  3. Hard disk drive
  4. System board
Indication during System Operation (Runtime)  
103 1. Enter 'BIOS Utility' to execute Load Setup
   Press <Esc> to turn off NMI     Default Settings, then reboot system
   or other key to reboot. 2. Remove the non-factory-installed adapter card
      and reboot system.


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