Checkout Guide (2635 380-385)



Checkout Guide

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses.
  1.  Obtain the failing symptoms in as much detail as possible.
  2.  Verify the symptoms by attempting to recreate the failure by  running the diagnostic test or by repeating the same operation.

    NOTE:  To run the diagnostics, refer to 'How to Run the Diagnostics'.

  3.  Use the following table with the verified symptom to determine  which page to go to. Search the symptoms column  and find the description  that best matches your symptom, then go to the page shown in the Go to column.

Symptoms (Verified)    Go to
   Power failure. (The power    'Power Systems Checkout'.
   indicator does not go on  
   or stay on.)  
   POST does not complete.    'Symptom-to-FRU Index', and then use the
   No beeps or error codes are indicated.    'No-Beep Symptoms' table.
   POST beeps, but no error codes    'Symptom-to-FRU Index', and then
   are displayed.    use the 'Beep Symptoms'
   POST detected an error and    'Symptom-to-FRU Index', and then
   displayed numeric error codes.    use the 'Numeric Error Codes' table.
   The diagnostic test detected an    'FRU Codes'.
   error and displayed a FRU code.  
   The configuration is not the same    'Checking the Installed Devices List'.
   as the installed devices.  
   Other symptoms    'Symptom-to-FRU Index',
   (such as LCD display problems).    and then use the
     'Other Symptoms' table.
   Symptoms cannot be recreated.    Use the customer reported symptoms
   (Intermittent problems.)    and go to 'Symptom-to-FRU Index'.

Please see the LEGAL  -  Trademark notice.
Feel free - send a Email-NOTE  for any BUG on this page found - Thank you.