Make sure the printer is correctly connected and is powered-on.
Run the printer self-test.
If the printer self-test does not run correctly, the problem is in
the printer. Refer to the printer service manual.
If the printer self-test runs correctly, do the following.
Verify the port settings in configuration.
Install a wrap plug on the port (indicated in configuration)
and run the advanced diagnostic tests.
If the advanced diagnostic tests (with the wrap plug installed)
do not detect a failure, replace the printer cable.
If the problem is not corrected, replace the system board.
Please see the LEGAL - Trademark notice.
Feel free - send a for any BUG on this page found - Thank you.