Symptom/Error | FRU/Action |
---|---|
You cannot hear any sound. | 1. In the Configuration Utility, check the |
volume level and the settings for Audio | |
Power and Mute. | |
2. Attach external speakers or headphones | |
and check for sound: | |
° If the external speakers | |
or headphones work, | |
replace the internal speaker. | |
° If the external speakers | |
or headphones do not work, | |
replace the Top System Board. | |
Internal microphone does not record. | 1. Check the application's |
recording source and level. | |
2. Attach an external microphone and check | |
for recording: | |
° If the external microphone works, | |
replace the internal microphone. | |
° If the external microphone does not work, | |
replace the Top System Board. | |
Other audio problems. | 1. Replace the Top System Board. |