Repair and Warranty Information - Your first contact for repair/warranty information is your dealer. - Repairs of Seagate products are handled through our dealers and distributors. Please contact your dealer for further information on warranty or assistance with return of product for repair. - If the Seagate product you own was purchased as part of a system, your first contact for support is the system manufacturer or the company that put the system together. - If you have been unsuccessful contacting your dealer or are a direct Seagate customer, you may call the Seagate Repair Center direct at (800) 468-3472. They can help you determine warranty status, quote repair costs, make shipping recommendations, and give out RMA numbers. They are not, however, set up to answer any questions which are technical in nature. - Seagate does not provide schematics. Installation Guides and Product Manuals can be obtained through your dealer or by contacting Seagate direct. Please also consult other sections of this Bulletin Board for product specifications and installation / troubleshooting assistance. - If you can't determine if the operation of your Seagate Product is correct or have other questions about the use of the product, please contact the Seagate Telephone Technical Support group at (408) 438-8222. - You may also wish to leave your name and phone number along with a brief description of your installation and question for the Sysop for a call back from a technician. Leave a message by choosing the [C]omment option at the Bulletin Board Main Menu. - We at Seagate wish to provide the best possible support to the owners of Seagate products and invite your comments in this area. Use the numbers provided here, leave a message for the Sysop or write to Seagate Technology at P.O. Box 66360, Scotts Valley, CA 95067-0360.