Technical support v3.04 Using Intel's automated customer support ======================================== The following services are available 24-hours a day, 365 days a year. Intel BBS ========= The Intel BBS is an interactive dial-in service. You can use your modem to download software updates for Intel products. Phone numbers ------------- US & Canada 1-503-264-7999 Europe +44-1793-432955 Singapore +65-256-4776 Hong Kong +852-2-530-4116 Taiwan +886-2-718-6422 Korea +882-784-3430 Australia +61-2-975-3066 Worldwide 1-503-264-7999 Modem settings -------------- 8-N-1 up to 14.4 Kbps Internet ======== Use anonymous FTP to access files on software updates. Connection information ---------------------- Address ftp.intel.com IP address 143.185.65.2 Login name anonymous Password your email address Directory /pub/support/enduser_reseller/etherexpress_lan_adapters/ World Wide Web http://support.intel.com Calling Customer Support ======================== To contact Intel Customer Support by phone, call +1-916-377- 7000 from 07:00 to 17:00 Mon.-Fri., U.S. Pacific Time. Other Support Services ====================== You can purchase a range of support services, including 24- hour support, per incident support, on-site service, and software and hardware maintenance agreements. For details about the Intel Support Service options, download document number 8549 from one of the automated services. Worldwide Access ================ Intel has technical support centers worldwide. Many of the centers are staffed by technicians who speak the local languages. For a list of all Intel support centers, the telephone numbers, and the times they are open, download document number 9089 from one of the automated services. If you don't have access to automated services, contact your local dealer or distributor. Or call +1-916-377-7000 from 07:00 to 17:00 Mon.-Fri., U.S. Pacific Time. * Third-party trademarks are the property of their respective owners.