Checking Integrity and Prerequisites

This task explains how to check software integrity and prerequisites.

You do not need to be an administrator to obtain information about installed software: this capability is available to all users, and at any time.

On Windows
1. Select the Start->Programs->MyProductLine->Tools->Software Management V5R18 command, where "MyProductLine" is:

CATIA

or run the program:

install_root\code\bin\CATSoftwareMgt.exe

where "install_root" is the name of your installation folder which is, by default:

C:\Program Files\Dassault Systemes\B18\intel_a (Windows XP Pro)
C:\Program Files\Dassault Systemes\B18\win_b64 (64-bit code on Windows XP Professional x64 Edition)
C:\Program Files (x86)\Dassault Systemes\B18\intel_a (32-bit code on Windows XP Professional x64 Edition)

The Dassault Systemes Software Management dialog box is displayed, and the General tab is open.

2. Click the Check Integrity tab:

This checks the overall integrity of your software. 

There are three integrity check levels:

  • Level 1: only control files are checked; quickest
  • Level 2: checks existence of all installed files
  • Level 3: checks existence and validity of all installed files; may take several minutes.

The message:

Integrity is OK

confirms there is no integrity problem. However, when the message:

Integrity is KO

appears, your installation has been corrupted (for example, some files are missing), it will be followed by troubleshooting information helping you to identify the problem.

When running a level 3 integrity check on a remote computer from a Windows client, a read error may occur on several files due to a saturation problem.

These errors may cause the following message to appear:

unable to open this file in reading mode

The problem may be resolved by deactivating the cache of the network redirector on the client computer, by modifying the following registry key as follows:

1. Open the registry at the following location:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Lanmanworkstation\parameters

2. Modify the following value:

Value name: UtilizeNTCaching

Data type: REG_DWORD

Data: 0

Please exercise extreme caution when editing the registry. It is only recommended for advanced users with the proper authorization: deactivating the network cache may cause the computer's performance on the local network to deteriorate.

3. Click the Check Prerequisites tab.

This simply checks if you still have the prerequisite environment required for your product line to operate:

Clicking the Certified Configurations button opens the Hardware Certification section of the www.3ds.com website containing a list of certified hardware configurations.

On UNIX
1. Log on as root.

2. Enter the command:

/usr/DassaultSystemes/B18/OS/code/command/catstart -run CATSoftwareMgt

where  "OS" is:

  • aix_a
  • hpux_b
  • solaris_a.

The Dassault Systemes Software Management dialog box is displayed, and the General tab is open.

3. Click the Check Integrity or Check Prerequisites tab.

The checks performed are the same as on Windows (see above).