Subject: Electronic Submission of SupportLine Questions

Audience: All

Date: May 1, 2005

IBM Supportline provides remote technical support for AIX and the pSeries servers.The most common form of access is call-up. But the web option can be more convenient**. The URL is

https://www-306.ibm.com/services/cwi/portal/_pagr/128/_pa.128/163?category=2&locale=en_US

**The basic SupportLine contract provides a 2 hour response during primetime. For most new customers I highly recommend Advanced Supportline for faster turn around.