05/09/96, 4FAX# 2441 OASIS: AIX Desktop Service Environment SPECIAL NOTICES Information in this document is correct to the best of our knowledge at the time of this writing. Please send feedback by fax to "AIXServ Information" at (512) 823-4009. Please use this information with care. IBM will not be responsible for damages of any kind resulting from its use. The use of this information is the sole responsibility of the customer and depends on the customer's ability to eval- uate and integrate this information into the customer's operational environment. | WHAT IS OASIS | Software problem? Service question? Don't know where to | start? With the OASIS service environment installed on your | AIX desktop, help is now an ICON away. | OASIS (Online AIX Service Information Station) is an AIX | desktop Information service environment. OASIS: o Provides an AIX desktop service and support facility o Brings together existing tools and information under a common environment o Provides a desktop Self-Service entry into AIX & RISC Full-Service support o Can be updated and maintained via E-Mail or FTP OASIS IS FREE! There is no charge for the OASIS package. Content consists of existing 'free' service tools and information. In addition OASIS is on-site and on the AIX desktop 24x7x365 OASIS FEATURES o Uses industry standard HTML and WEB browser technology o Search remote service databases via e-mail - Queries sent via e-mail and returned via e-mail in html format - Query results displayed within the PitStop environ- ment o Ability to run local service tools from within environ- ment - Provides interface to local 'snap', error logs, etc OASIS: AIX Desktop Service Environment 1 05/09/96, 4FAX# 2441 - Organizes and indexes local "readme" files o Direct links to key IBM internet sites provides a fastpath to registered AIX services | HOW CAN I GET OASIS To testdrive OASIS point your url to: http://service.boulder.ibm.com/www/support/aix/pitstop/index.html This site provides an OASIS demo as well as download access. Steps for anonymous FTP access: 1. ftp service.boulder.ibm.com 2. cd aix/tools/pitstop 3. bin 4. get pitstop_install.tar.Z 5. quit Move the package to the directory in which you wish to install OASIS. 6. uncompress pitstop_install.tar.Z 7. For further instructions view the README using any editor. OASIS: AIX Desktop Service Environment 2 05/09/96, 4FAX# 2441 READER'S COMMENTS Please fax this form to (512) 823-4009, attention "AIXServ Informa- tion". You may also e-mail comments to: elizabet@austin.ibm.com. These comments should include the same customer information requested below. Use this form to tell us what you think about this document. If you have found errors in it, or if you want to express your opinion about it (such as organization, subject matter, appearance) or make sug- gestions for improvement, this is the form to use. If you need technical assistance, contact your local branch office, point of sale, or 1-800-CALL-AIX (for information about support offer- ings). These services may be billable. Faxes on a variety of sub- jects may be ordered free of charge from 1-800-IBM-4FAX. Outside the U.S. call 415-855-4329 using a fax machine phone. When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. NOTE: If you have a problem report or item number, supplying that number may help us determine why a procedure did or did not work in your specific situation. Problem Report or Item #: Branch Office or Customer #: Be sure to print your name and fax number below if you would like a reply: Name: Fax Number: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ END OF DOCUMENT (pitstop.gen, 4FAX# 2441) OASIS: AIX Desktop Service Environment 3