Locations of the Faxes (also called "AIX Service Tips and Hints") External Locations: World-Wide Web / Mosaic http://service.software.ibm.com/aix.us/go?/pdocs/os/us/index.html (Scroll down the menu and choose AIX version) 1-800-IBM-4FAX AIX Tips and Hints are in the RISC System/6000 index under Services. For a list of only the Tips and Hints (and not the other 4FAX documents), order document 1829(all faxes), 2047(4.1 faxes), or 2050(3.2 faxes). To reach this service from outside the U.S., call 415-855-4FAX from a fax machine phone. IBM-4FAX has a URL: http://isscfax.sanjose.ibm.com/ibmfax/ Choose IBM Fax, Products & Services, RISC/6000 and PowerParallel Systems, Services. You can also perform a search if you know the fax index number you are looking for, or order document 1829(all faxes), 2047(4.1 faxes), or 2050(3.2 faxes) for an index of faxes. (The term "4FAX" is occasionally used to refer to the tips and hints in any location.) Faxes as well as other information are available on the OASiS information tool (Online AIX Service Information Station. To install OASiS, Point your url to: OASiS Pitstop External Customers: http://198.17.57.66/www/support/aix/pitstop/beta.html choose the search tab, then browse the faxes page. Internal Locations: Note about internal locations: Please keep in mind that internal locations include a mix of public and registered documents. The registered documents are intended for customers who have registered for support. Instead of copying internal databases for customers, please refer them to the external sources. toolserver.austin.ibm.com in /techdocs (ASCII in this directory; PostScript in ps subdirectory.) alcatraz.aix.dfw.ibm.com in /public/misc/austinfaxes/ jackpot.austin.ibm.com in /u/hsim/other (ASCII in this directory; PostScript in ps subdirectory.) AFS:/afs/austin/depts/aixserv/faxes (ASCII in this directory; PostScript in ps subdirectory.) Internal Access for IBM-4FAX Tie-line is 465-4FAX. From other countries, call 415-455-4FAX from a fax machine phone. AIXSERV disk on VM Use "toolcat aixserv" or tools commands such as tools sendto ausvmr aixsuppt aixserv list * package For IBM Internal users who need ftp access: ftp pitstop.austin.ibm.com login ftp or anonymous password ftp or userid cd pub/techdocs This directory contains all the faxes in a tar image. get: ascii= AllDocs.tar.Z postscript = AllDocs.ps.tar.Z Faxes as well as other information are available on the OASiS information tool (Online AIX Service Information Station. To install OASiS, Point your url to: OASiS Internal Customers: http://pitstop.austin.ibm.com Elizabeth Halliday-Reynolds (elizabet@austin.ibm.com)