01/25/96
 
  Unable to Add Users, Error Message 3004-687
 
 
 
  SPECIAL NOTICES
 
       Information in this document is correct to the best of our
       knowledge at the time of this writing.  Please send feedback
       by fax to "AIXServ Information" at (512) 823-4009.
 
       Please use this information with care.  IBM will not be
       responsible for damages of any kind resulting from its use.
       The use of this information is the sole responsibility of
       the customer and depends on the customer's ability to eval-
       uate and integrate this information into the customer's
       operational environment.
 
  TIPS
 
       This document is applicable to AIX version 3.2 and 4.1 and
       provides possible debug suggestions for the following:
 
       o   Trouble adding users
 
       o   Error message 3004-687 indicates that a user does not
           exist.
 
  DEBUG SUGGESTIONS
 
       o   Check to see if the root file system is full.
 
       o   Also check for
 
           -   a blank line in /etc/passwd
           -   a partial entry in /etc/passwd which does not have
               the correct syntax
           -   the "nobody" user entry is missing or the group is
               "-2".  The entry should look like:
 
                  nobody:!:4294967294:4294967294::/:
 
 
       o   If all the above look good, check the permission in
           /etc/security on the following files:
 
              file      permissions
 
              .ids       --w---x---
              environ    -rw-r-----
              limits     -rw-r-----
              passwd     -rw-------
              user       -rw-r-----
 
       o   You may also find the following commands useful for
           debugging the problem.  See the man pages or
           InfoExplorer for a complete description of these com-
           mands.
 
 
 
 
                          Unable to Add Users, Error Message 3004-687  1
 
 
                                                                01/25/96
 
              usrck -t ALL
              pwdck -t ALL
              grpck -t ALL
 
|      o   The umask attribute in the mkuser.default file expects
|          an octal value without leading zeros.  Thus:
 
|             umask=77    Good format.  Translates to octal 077.
|             umask=077   Bad  format.  Translates to octal 063.
 
       o   If none of the above indicate the source of the error,
           take the system down and perform an fsck on the root and
           user file systems.
 
           NOTE:  You can order the fax "Repairing File Systems
           with fsck in AIX 3.1 or 3.2" free of charge from
           1-800-IBM-4FAX.  The document number is 1802.  (Outside
           the U.S., you can order the fax by calling 415-855-4FAX
           from a fax machine phone.)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                          Unable to Add Users, Error Message 3004-687  2
 
 
                                                                01/25/96
 
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  END OF DOCUMENT (adduser.3004-687.cmd)
 
                          Unable to Add Users, Error Message 3004-687  3